EnviroRides Avis 652

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It’s arrived & it’s ( can I swear ) f*#k*#g unbelievable. My 22 year old son is so jealous so it looks like I have to buy him one. Thanks EnviroRides, super fast delivery, delivered with car... Voir plus

Noté 5 sur 5 étoiles

Bought the City pro Electric scooter and I am extremely happy with it. It goes up to 25mph and fast if going downhill. One thing I should say is the battery is slightly unpredictable, when riding it o... Voir plus

Noté 5 sur 5 étoiles

Superb Scooter, And An Absolute Beast The F1+ Pro Is. 🛴🔥🛴💎 - Feels Solid & Well Built. - Definitely A Quick Scooter. - Brakes Are Sharp & Responsive. - Charges Quickly Enough Wi... Voir plus

Noté 5 sur 5 étoiles

I purchased the G2 pro max from Envirorides around February 2024, I’ve had the scooter for almost 2 months and put around 150 miles on it. I have ran into two issues, One being the steering wobbl... Voir plus

À propos de l'entreprise

  1. Concessionnaire de scooters
  2. Magasin de vélos
  3. Atelier de réparation de scooters

Écrit par l'entreprise

EnviroRides eScooter & eBike Experts | High Performance eTransport Specialists. At EnviroRides we take pride in our unrivalled customer and after sales services so that you can shop with total confidence. Free UK Next Day Delivery | Free Warranty | 0% Interest Free Finance


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

652 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

So where do I start I brought a scooter…

So where do I start I brought a scooter from these guys had a problem on the first day my charger blew up on first plug in . The guys were friendly when helping me trying to resolve the problem . Then I had problems setting up my tracker that still to this day will not work . The manual for the scooter was wrong told me to download the wrong app to whatbthe guys helped with again very friendly . Then it stated the scooters have a ip rating but they guys from the company state they don’t sell them with one but pictures on there website say different then I notice it’s not actually a solar p1 it’s a Chinese copy that are similar and then I notice there’s holes in the top set board that lead straight into the battery compartment what allowed moisture to build up in side the metal casing what has slowley rusted out connectors . They tried to argue that there’s no holes to what I gave up trying with the company then my motor siesed up and when i tried to reason with the company they wanted me to pay for the delivery for it to be returned and a new box for it Al a load of charged so I’m just going to save u all the trouble from buying these poor quality scooters I payed 1000 for a scouter of these guys and my 150 pound second hand ebike had outdone the scooter by miles . Don’t waste your money .

19 mai 2025
Logo de EnviroRides

Réponse de EnviroRides

Hello,

Thank you for your review.

We are very sorry to hear of your dissatisfaction with your eScooter, but we do feel it’s important to provide future customers with the full context of your experience.

You did experience an issue with the charger, and although we were unable to determine the cause, we sent you a replacement within a few days of being notified. There were also complications with the tracking system, which we can only apologise for; the manual provided was printed before an app update, and we supplied you with the correct application once it became available.

Regarding the IP rating, most of our eScooters, including the P1+, are rated IP54 or above, meaning resistant to splashes but not waterproof. We clearly state that none of our eScooters are waterproof. You also mentioned the Solar P1, we would like to clarify that we are a separate business, selling different models under our own branding.

The claim that there are holes in the deck leading directly into the battery compartment is false, and we even provided you with images confirming this, which we did not receive a response to. When you contacted us regarding the motor seizing, the images you supplied clearly showed heavy rust inside the motor, which led to this. This unfortunately is not a manufacturing defect but a result of water ingress and improper maintenance, so it was not covered under warranty.

That said, we did confirm that any other issues falling under manufacturing defects would be assessed and repaired under our warranty. As outlined in our warranty policy, we cover the costs of collection, parts, and labour for genuine faults, but not return shipping costs, or parts damaged due to misuse, nor the cost of replacement packaging if the original box is discarded.

We always strive to provide the best possible service and product quality, but as with any e-vehicle, correct use and maintenance are essential for long-term performance.

Regards,
EnviroRides

Noté 5 sur 5 étoiles

F1 + Pro Electric Scooter is simply amazing!


I received my F1 +Pro Electric Scooter today and I have to say that I am blown away with every aspect of the scooter. The build quality is exceptional and the ride is sublime.

Their customer support is second to non and this was the reason why I had no hesitations in buying what turned out to be an excellent product.

Frank at Envirorides customer service was only a phone call away to answer all my injuries. He is very knowledgeable and professional, and went the extra mile. Thank you Frank!

I paid for my scooter before 10am and it was dispatched on the same day by FedEx and delivered the next day complete with tracking details so that I could to track my parcel from their delivery depot to my doorstep.

I have no reservations on recommending Envirorides not only for their excellent customer service but also for the quality of their products.

The F1+Pro is a power house! If you are looking for a scooter that delivers on raw power, long range, comfortable rides, the integrated GPS 4G SIM card supported tracker (offering complete peace of mind in the even of a theft knowing that your cherished investment will be found and recovered) and the very best customer service then look no further.

You can rest assured that you will not find a better premium scooter or brand in the UK. Trust me, I did my research and I can vouch 100% that your satisfaction will be guaranteed with Envirorides and their F1 +Pro Electric Scooter.

The F1 + Pro Electric Scooter and Envirorides excellent customer service deserves every bit of the 5 stars awarded.

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

City pro scooter

I only had bought it yesterday and had it out twice and can say it’s a very good sturdy e-scooter very straight forward to build to

22 août 2025
Noté 5 sur 5 étoiles

I bought a scooter from this company a…

I bought a scooter from this company a year ago and it has been great so far. I had a few hard knocks but no damage to the scooter. It has a very strong alloy. Also, regarding the details that the company said, you can be sure that the scooter has exactly the capabilities. I also needed a pedal and they sent it to me quickly. Thank you.

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Best electric scooter i have owned so far!

Ultra fast delivery the new scooter looks amazing and the build quality is A+ and communication from Envirorides was second to none will definately do business with these guys again......thanks guys at Envirorides you rock!

25 juillet 2025
Noté 5 sur 5 étoiles

very good team

very good team. They work quickly and efficiently, quickly respond to SMS and try to fully satisfy the client. I recommend this company. Iryna

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful

Easy to order and very helpful when chatting online about the parts I needed

18 juillet 2025
Noté 4 sur 5 étoiles

Still haven’t received item

Still haven’t received item even though fedex has give to different delivery days there is now no update on tracking iam starting to think it might not turn up at all
Quick update I was maybe a bit hasty in reviewing envirorides the problem is down to fedex I have had a phone call from a nice chap from envirorides who could not apologise enough for fedex he has raised a case with FedEx is keeping me posted
Maybe should have spoke to him first before reviewing

10 juillet 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus