I have only used Epaws once but have been impressed with their delivery time, their products and, importantly, their costs. I’ll definitely be ordering again.
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Lisez les avis des autres
Excellent customer service, easy ordering and prompt, well packaged delivery. The bio degradable dog poo bags are the best I've used and excellent value for money.
Great company I bought a small Sotnos jumper from a face to face reputable store which fitted him perfectly. Unfortunately the small jumper same design but different colour from your online shop... Voir plus
A great find for supplies for our labrador. Delivery was swift - We placed an order mid-week with standard delivery and happy to receive in time for the weekend. We were really impressed wit... Voir plus
4,7
Excellent
132 avis
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A répondu à 100 % de ses avis négatifs
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Happy Birds
My experience was a positive one. The X3 various style bird feeders are excellent. I wanted to make it as hard as possible for larger birds to access the food in the feeders. These work spot on for that. Also at an excellent price. Delivery was timely too so all good 😊
7 juin 2026
Avis spontané
A wonderfully caring and efficient service. Customer care is amazing. I made an error in my order. They resolved it and were lovely
Brilliant customer care
4 juin 2026
Avis spontané
The delivery was swift and the items…
The delivery was swift and the items were of good quality
28 mai 2026
Great product at a great price
Great product at a great price, plus I qualified for free shipping.
29 avril 2026
A very prompt service
A very prompt service. The collar has made dog walking more pleasurable
27 avril 2026
Réponse de Epaws
Dear Kerry,
Thank you for your review, and I’m really sorry to hear that your order hadn’t arrived after a week — that’s certainly not the experience we want any of our customers to have.
While the delay was with our delivery partner, we fully appreciate that this is your order with us, and it’s our responsibility to put things right. As soon as we became aware of the issue, we refunded your delivery charge in full and arranged for a replacement order to be sent on a priority Saturday service to get this to you as quickly as possible.
I completely understand how frustrating delays like this can be, and we’re very sorry for the inconvenience caused.
Thank you for your patience, and if there’s anything further we can do to help, please don’t hesitate to get in touch.
Warm regards,
Maya
Quality goods
Great selection of quality dog treats at competitive prices. Online services easy to use and prompt despatch. Packaged well.
28 avril 2026
Avis spontané
I bought some chicken strips for my…
I bought some chicken strips for my dogs. They were the best price I could find and were also on offer- buy 3 and get the fourth free. So we bought enough to take us over the £30 threshold for free postage. The package came within the allotted time (if not quicker).
7 avril 2026
Avis spontané
Happy to support a small business
Happy to support a small business. Very quick delivery, very happy with the tubes for my guinea pigs and reasonably priced too. I would definitely recommend your company.
9 avril 2026
Avis spontané
Quality Service and Items
Great leads that are very good quality. Communication was excellent and delivery was quick
30 mars 2026
Great products..quick delivery
..great products..quick delivery..had a minor issue with coffee wood which I brought to their attention which was resolved with the offer of refund or replacement..
..the dog chose replacement 🥳
..thank-you
10 avril 2026
Avis spontané
Great service
I ordered a budgie swing, easy to order and was delivered very quickly, would definitely use this company again, its always good to give trade to smaller businesses.
12 mars 2026
Avis spontané
Очень понравился ассортимент магазина и…
Очень понравился ассортимент магазина и приемлемые цены.решила обновить туалеты своим кошкам,заказала два горшка и разные наполнители,все доставили быстро ,качеством довольна.однозначно рекомендую и буду делать заказы снова.удачи и процветания магазину!
7 mars 2026
Avis spontané
I purchased 4 bird water tubes from…
I purchased 4 bird water tubes from Epaws
They were excellent quality and hold the water extremely well without any leaks.
The ones I had bought elsewhere were twice the price and leaked all over the perches. Very pleased with these as I use two for water the other two for treatments.
Happy budgies.
22 mars 2026
Avis spontané
Split horns
Good, quick delivery.
Ordered 2 split horns, dogs live them & being split makes it much easier for them.
3 mars 2026
Avis spontané
Arrived quickly and the dog shampoo smells…
Came on time and the dog shampoo smells amazing!
27 février 2026
Good products trixie loved the coffee…
Good products trixie loved the coffee wood treat super fast delivery
2 mars 2026
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