We're a year into our ASHP and solar/battery install from EPC now and everything is going perfectly. The system is great, service from the entire team has been brilliant - cant' recommend them highly... Voir plus
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EPC installed my Air source heat pump and solar panels and battery about 3 years ago. As expected, took a little while to get used to the system and to dial in the settings. But over this period, when... Voir plus
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An excellent engineer is Mark, fitted the additional remote operating I asked for hub with ease and led me clearly through the on line set up and functioning. The actual annual service was very thoro... Voir plus
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We had a heat pump installed by EPC several years ago. So when we recently had an issue, I called and spoke to James; his response was very swift and he helped me to sort the problem myself, without i... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Elevate to Eco-Smart Living Step into a greener lifestyle with our user-friendly, sustainable energy saving solutions – perfect for the modern, environmentally aware home. Switch to Solar Power Start generating clean, money-saving energy from your roof with solar panels (or even add a battery). We handle the technical stuff. Switch to Heat Pumps Reduce your carbon footprint from the comfort of your cosy home. Heat pumps are not the future, they are the now.
Coordonnées de contact
15-17 Russel Way, CM1 3AA, Chelmsford, Royaume-Uni
- 01245408792
- info@epc-improvements.co.uk
- epc-improvements.co.uk
4,8
Excellent
97 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Competence and understanding Initial communication was very…
Initial communication was very impressive with obvious knowledge and understanding of our personal situation. Reassurance that they were as established organisation who would be responsible for the whole project and long term support
10 août 2026
Great service as usual
Mark was on time, completed all the work and explained everything. The heat pump EPC sold me 3 years ago has been great and so has the service every year
30 juillet 2026
very happy once again
6 juillet 2026
Breath of fresh air
Breath of fresh air, great engineer, explained everything and fully serviced the Heat pump. Clean, tidy, thorough and very helpful.
6 juillet 2026
They deal with issues promptly and…
They deal with issues promptly and efficiently and do a thorough job
19 juin 2026
Mark communicated well with us and is…
Mark communicated well with us and is clearly knowledgeable about Steibel ASHPs.
Hewas on time and did a thorough service.
16 juin 2026
Professional approach to business
Knowledgable, professional advice and great communication. Inspires confidence in the whole process. Highly recommended.
17 juin 2026
Mark did a brilliant job as usual
Mark did a brilliant job as usual. The amount of energy we're saving with the system brings us much joy!
17 juin 2026
The EPC Annual Service of my Heat Pump system
It was good to see Mark again doing the annual service of my Heat Pump system.
I have no relevant expertise in Heat Pump systems. But I trust that Mark did do an excellent job.
5 juin 2026
Excellent service
Very efficient and professional service. Mark was able to explain all the steps to me.
4 juin 2026
Once again excellent service from this…
Once again excellent service from this company, plus i am learning new things each time on how to improve the system and efficiency. Very happy so far.
22 mai 2026
As always done a fantastic job!
8 juin 2026
Usual great and friendly service
Usual great and friendly service. Helpful and practical information and advice. Mark has been looking after us for a few years now and I always feel like we are in good hands.
29 mai 2026
Mark - top guy
As always, Mark carried out a professional and thorough yearly service on our system. Thank you
29 mai 2026
Helpful and gave detailed information
14 mai 2026
Réponse de EPC
Thank you for your 5-star review, Ahmet! We really appreciate your feedback. We're glad you found our team helpful and that the information provided was clear and detailed. Thanks again for choosing EPC — we’re always here if you need any further advice or support.
Good communication and flexibility…
Good communication and flexibility shown with installation having to work around renovations.
Just had an annual service and that went well. Engineer pointed out to me that there was no inhibitor in the heating system as I'd had some earlier radiator work, he rectified that, despite it probably not being part of the job.
20 mai 2026
Réponse de EPC
Thank you for the fantastic review, James. We really appreciate you taking the time to share your experience.
We’re pleased to hear that the installation process worked smoothly around your renovations and that the communication and flexibility from the team met your expectations. It’s also great to know your annual service went well.
Our engineers always aim to go the extra mile where possible, so we’re glad the issue with the inhibitor was spotted and resolved for you. Thanks again for choosing EPC and for your continued trust in us.
EPC-Improvements
EPC. Has been extremely professional in the design and implementation of their design. We were impressed with the preinstallation information provided for our solar panels, batteries and Heatsource equipment. Clear information which was easy for the contractor to follow, which made installation and commissioning extremely easy and successful.
7 mai 2026
Réponse de EPC
Thank you for your excellent review, Albert. We really appreciate your detailed feedback.
It’s great to hear that you found the whole process professional from start to finish, and that the pre-installation information provided for your solar panels, batteries, and heat source equipment was clear and helpful. We put a strong focus on planning and communication to ensure installations run as smoothly as possible, so it’s fantastic to know this made the installation and commissioning straightforward and successful for everyone involved.
Thank you again for choosing EPC-Improvements.
Great service from an experienced…
Great service from an experienced engineer. Gave some great tips on ope ration of system and use of the Neo App,
7 mai 2026
Réponse de EPC
Thank you for your 5-star review, John. We’re really pleased to hear you received great service from our engineer.
Taking the time to explain how to get the best performance from the system and helping customers feel confident using the Neo App is an important part of the service we aim to provide. We’re glad you found the advice and tips useful.
Thanks again for choosing EPC and for taking the time to share your experience.
Very good service
14 mai 2026
Réponse de EPC
Thank you for your 5-star review, Alper. We’re really pleased to hear you were happy with the service provided.
We appreciate your support and thank you for choosing EPC.
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