Episodic Avis 515

I would like to commend Levern Eyman for her excellent service. She has been consistently professional, friendly, and efficient in all our interactions. Levern communicates clearly, answers questions with patience, and ensures that every detail is handled promptly and accurately.

Her willingness to go the extra mile and her prompt assistance have made the entire process smooth and stress-free. It is refreshing to deal with someone who is not only knowledgeable but also genuinely cares about the customer experience.

I am very satisfied with the service I received and would highly recommend Levern to anyone.

Very happy with the response it was quick and well explained

We were with Essential Med before we left for Namibia and after 2 years are back with Essential Med since we always received good service in the past. Levern Eyman helped us with our new policy and she was very friendly, efficient and helpful. I trust our journey together will be good.

Thokozani Jack Sibeko great with assistance and signing me up.

So far my experience has been great. Friendly consultant who explained what I needed to have explained. Will see from here how it goes.

I had a telephone call this morning John Vass was the best explain in detail thank you hope I will be here on this insurance for life Thank you John

Great service from Gabby Coetsee. Thank you

The sales agent John Vass has given me excellent servie

Brendon Wenn, thank you for keeping your word and calling back. Thanks for the clarity during our calls.

Awesome customer service from Bradforth , all is well explained and documented, thanks

The consultant who helped me was Thokozani Jack Sibeko. From the start I was worried about Episodic because of bad online reviews. He set everything straight and answered all my questions honestly. Your service is excellent so now lets see how the medical insurance service is from here on. Thanks Thokozani!

Micheal fortune was very helpful and patient.

Excellent service

I dealt with Brandon Wenn, he was so fantastic. Took the time to explain all the plans, listened to my needs and questions and answered accordingly. He was so patient and it was a pleasant experience over all. Brandon is definitely an asset to this business. Thank you Brandon. I will be directing my friend to you for you to assist her as well.

Best experience and explanation I ever received. I would highly recommend Thokozani Jack Sibeko.

If possible, I wish to deal with him directly moving forward should I have any questions

Appreciate it.

Well so far so good!I was contacted by Christo Welman after sending a dental cover request.
Needless to say his clarity, explanations and knowledge of this product has prompted me to sign up for the full package, which I believe is level three.
I also found him to be open and honest about the finer details and the 'reading between the lines' so to speak.
This health insurance seems nicely rounded and comprehensive and I am looking forward to being a member.
I trust it'll be a good journey.

Brandon Wenn, your consultant, treated me as a VIP from the start of of our session. He was well informed and could answer all my questions to my satisfaction. I received the service I expected and was sorted in minutes and I signed up as member.

I just luv the way they explained everything to me and how they did the follow up on me

I had a great online chat experience with Gabby Coetsee from Episodic. The representative was incredibly helpful, knowledgeable, and professional throughout our conversation. She clearly explained the coverage options, including hospitalization benefits, chronic illness coverage, and outpatient care. I appreciated how she broke down the premium structure and gave comparisons between different plans without complications. She also provided me with clear and honest answers regarding waiting periods.

I now feel confident in the policy I am choosing and will definitely recommend to friends, family and others.

Michael Dyers,thank you for the amazing service 👏 🙌