Equans UK & Ireland Avis 

was once people centric, now couldn't be further from the that, HR and management like to be seen to the outside world to be doing the "right thing" but zero substance behind closed doors. Mentioned about mental health and going through dark periods, no on reached out despite my pleas, and didnt even get in touch when I missed scheduled meetings

I gave the 1 star to the tiler and the finisher as these were the only tradesmen that this company employs of any use
Plummer flooded kitchen through burst pipe in the bathroom they were fitting
Sparky doesn't know how to use a tape measure as he asked me to remove a fitted wardrobe so he could gain access to fuse box I knew this wasnt required as I had measured it previously
Plasterer left walls uneven for the tiler
Contractors either turned up late and left early or didnt come at all
9to 10 days as was told to complete job took almost a month
Company as no code of conduct at all
I worked on site for 15 plus years and not once did I treat customers as these do
Dudley MBC would do well to find another company to support there maintenance team

This company is a a a disgraceful they DO NOT CARE ABOUT THERE STAFF AS RECENTLY THEY HAVEN'T PAID SECURITY AND CLEANING STAFF PEOPLE SHOULD HAVE BEEN PAID 30TH APRIL 2025 AND PEOPLE WITH ZERO HOURS CONTRACTS HAVE RECEIVED ZERO SALARY NO APPOLOGY NO EXPLANATION. IS THIS EVEN LEGAL.

If I could put zero I would they put new windows 4 rows of tiles front and put 2 useless fans in cavity wall insulation in I had nothing but hassle with them I contacted my housing association and put a complaint in about them they received a email from my housing association about my complaint and the issues they sent a reply a email backing basically they called me a liar about the issues I had I am now going to take it further about them

Hi have a been employed by them for over a year and from day one there was no supervisor which was stated in my email on my first day and then the employer had to show myself around and start with no training in cleaning products and there was wrong buckets and cleaning codes which has just now been put in place with a new supervisor there is still no supervisor on site while there employees are working I only have seen one supervisor which was this week since I have been working for them and also was not given a uniform either so I had to wear my own clothes which was incorrt also.

Great staff, quick and easy install of doors and windows. Paul Tony and the fat one ( Tony the legend ). Thank you for your great service guys.

The company is a real nightmare. They build the new flats in Bristol, but absolutely everything is with problems, gas heating and water system pipes are wrong,so no heating and hot water. The flooring is not leveled right , some kind of holes under the bad flooring. Everything is very bad quality, missing or already broken. Stay away from this company. They care only to take your money and then they disappear.

The company is the contractor for the Northern Ireland Housing Executive. In 2022, ENGIE changed its name to EQUANS. However, they largely work with the same team.

I previously wrote a review on 14 July 2023, but feel it is necessary to provide further information:

Just an update: The Northern Ireland Public Services Ombudsman (NIPSO) is now investigating the NIHE, so it is more important than ever to raise any concerns.

If you are a Housing Executive tenant, you have the right to make a Subject Access Request (SAR) to obtain your repair history free of charge. This repair history includes all contractor invoices, which you can review for any potential fraudulent billing.

If the Housing Executive fails to investigate suspected fraud, you have several options for escalating the matter:

1. Contact the Northern Ireland Ombudsman

2. Report to the Police or Crimestoppers

3. Contact the Northern Ireland Audit Office (NIAO)

4. Report to Action Fraud

To request a copy of your personal data from EQUANS, submit a SAR to:

Data Protection & Compliance Department, Places & Communities, UK & Ireland, Unit 3, Callflex Business Park, Golden Smithies Lane, Wath Upon Dearne, Rotherham, S63 7ER.

If we could leave no stars it would be too high!! Windows and doors replaced at our 91 year old fathers bungalow. The outside of the bungalow was not masked off properly and the muck and dust inside the bungalow was disgraceful. This elderly gentleman has COPD,asthma and has previously had a stroke which affects his day to day life if he over exerts himself. It took me,my sister and our father nearly 4 hours to clean up a small 1 bedroom bungalow...but the clean up is still ongoing as the dust keeps settling again.Walls ,carpets,curtains and INSIDES of cupboards have all had to be cleaned!! At 91 he couldn't do all of this himself,so God help any elderly person on their own with no family to help.We all had to wear masks as we were all coughing with the dust whilst trying to get the place clean again.It was heartbreaking to see dad so stressed with it as he keeps everything so clean and tidy.

Damaged a 15mm mains water pipe in a tower block and instead of repairing it, they wrapped it in electrical tape and left which lead to the pipe blowing and flooding 7 floors and 2 lift shafts causing thousands of pounds in damage. Avoid these cowboys.

This company is absolutely disgraceful im unsure how they win contracts customer service is abominable repair work is shoddy and a waste of resources I'm so disgusted with this company as a council Tennant their work for repairs is a joke

Dreadful company

EQUANS FRAUD:
once the council contracts are signed this clown show of charlatans get busy by sending shoddy un qualified chancers , the management is no better with Olympic gold medals in excuses ,ignorance and laziness.
After over 40 years in the construction industry I would not even allow this pitiful band of bodgers access to clean a toilet.
£1000,s of pounds worth of brand new electrical appliances all got the EQAUNS treatment , covered in brick dust, rubble , finger prints and dents .solicitors problem now.
Fag buts all over the drive , garden used as a tip.
Send equans “workforce” back to where they came from , some poorly built sewer? Meanwhile the “management” pocket council brown envelopes? I would advise having your solicitors kept up to date with a photo documented journal before allowing these chancers access to your home.
*after reading 50+ reviews I can assure you that the tiny amount of good reviews were placed by EQUANS staff trolls.

Currently having renovations by BCC the work these cowboys are doing is diabolical. There’s leaks they haven’t skimmed the whole walls only few walls. Such a rush shabby mess. Get rid of this company asap

Absolute awful company. Very incompetent.
Would not recommend at all

Nicola weaver and Stewart Skelton both shocking gaffas, they should not be working for equans. They are both bully's and stab you in the back when your not there. Both are working in bradford.

EVERY YEAR the same problem with my gas safety check. I got home from work to a letter AND a card, one saying this was a second attempt to do my gas safety check and the other saying if i was out next time they called they would force entry. this is THE FIRST contact I have had with them!! I had no letter or text informing me there were ANY appointments previous to these two notices on Christmas Eve. When I phoned I am told oh WE cancelled the appointment on 16.12 and booked you for the 23rd - I said well it would have been nice if someone had told ME that!! I said the letters were very threatening and considering they were my FIRST contact from Equans, it was wholly unacceptable. She said they are generated automatically. Well then it's about time someone looked at their PC programs and altered that, because threatening people with a £40 fine and having their door kicked down, when they had no knowledge any appointment existed, so couldnt possibly be at home (especially when like me you work full time in a very busy hospital!!)is outrageous. Council keep saying they have a tenants charter now, well I would like to actually see it in action for once.I fully understand the need for the gas safety check, but there is also a need to work with tenants and make sure they can actually attend the appointments first, and actually INFORM them that there is an appointment.

Really bad company and manager is really bad and rude
I would never work for them again

Applied for a job with them and one of their hr people rang my boss and told her I was applying. Not even been interviewed it was only at application stage, total GDPR and data breach

This company has no respect for your property and kept been put to answering machine when trying call them.