Equans UK & Ireland Avis 

BAS.TARDS THIEVES, WHEN YOU'LL PAY FOR BROKEN / STOLEN PLANT TRAY HOLDER???

YOU ARE DISASTER AND DISGRACE OF HUMAN RACE.

YOUR WORK SPEED IS LIKE SNAILS. AND MUCH MUCH MUCH MORE BAD CAN BE SAID ABOUT YOU.

PAY ME REQUESTED SUM!!! THE SUMMER ENDED ALREADY!!!

The most unreliable company I have ever had to deal with, they work for housing executive,and are woeful

emersion heater stopped working, came out disconnected same, told they will be out next week to fix, stayed in all week, no one came, still waiting for it to be repaired have contacted Equans to no avail, made formal complaint to Anchor, will see what happens know, a plumber would have fixed within a day
(Follow up review), after Anchor management got involved, we received a date for work to be done, they came within time specified, were friendly ,efficient every thing is working fine now, the office/planning need to get there act together in future, and try to change the bad reviews they get the two fitter that attended were (Jason and Tiller) good people and workers (thank you Jason Tiller)
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Absolutely rubbish company I'm owed approximately 5 days pay(still not had this although I've been assured via management that I will). I'd definitely stay well away from this company appalling!!!!

I am writing this with a very upset and heavy heart, not only myself but many residents have had the same issues so I am speaking on behalf of the estate that I live on. 2.5 years ago this company took over the work on the estate to fit new piping, radiators etc. The men came in leaving behind mess and water in my flat, when spoken to the site manager I just got laughed at.. then they send a final letter to me telling me if i don't book my next appointment in they will charge me for the water, I work full time and booked my appointment for Wednesday 8am... still sitting and waiting 1pm/2pm/3pm and no contact. They were unable to get into my block until after 1pm so why waste my time and my day off... today they have been to the estate and still unable to carry out the work. This company/Site Manager do not care about the people that live on the estate, no contact of what is going to happen now... use with care

Price gouging. 400% more expensive than competitors.

Sabrina my customer Liason officer Birmingham has been nothing but amazing! She explained everything too me and my sister very professional and we are very happy and looking forward to the up coming work me and my sister are both disabled she noted everything down and we feel at ease she responds to our calls very quickly and deals with any issues more or less straight away she’s like a breath of fresh air!

Awful people
Rude workers
Very messy
Very rude
Breaks kids toys and refuses to replace them
Breaks into gardens without permission !
Will just walk into your garden with no care in the world
Left my gate open for things to be stolen and broken

Avoid this company

equans birmingham city council contractor totally unprofessional cowboy repairs after waiting 3 month for a repair i won’t mention the workers name but useless my garden fence rotten and post snapped so he came didn’t even look at fence said fix post ? back in 30 mins over hour later came then to my bewilderment sat in van 40 mins so went out too him fast asleep i said not on i do have things to do instead waiting for you to repair my fence till can go out then cut post too short tried screwing fence to post not flush bowed out told him not good enough so did it again useless asked bout fence he said because not visible broke carnt repair so if i smashed it up ide get a new one even thou it need replacement bkz it’s rotten absolutely disgusting fully paying rent for this shoddy landlord maintenance bcc & equans shame on you

IF YOU COULD ONLY SEE IN ACTION TONY DOYLE, NOTHING, BUT MONSTER. AND PLAIN THIEVES SUPPORTER, SEQUENTLY THIEVE TOO.

EQUANS BROKE & STOLE ONE OF THREE MY PLANT TRAY HOLDERS AND WANTED JUST HIDE IT. THEY SAID THEY HAVE PICTURE ALL AT MY DOOR. I SAID FINE, JUST SENT ME THAT PICTURE AND WE WILL FIND OUT. ON THAT CHARLIE MSGREGOR ANSWERED SHE IS DOWNLOADING THE PICTURE. NOW IS OVER THE MONTH SHE IS STILL DOWNLOADING - BECAUSE THERE I BELIEVE ABSOLUTELY CLEAR HOW MANY HOLDERS THIEVES EQUANS RETURNED.

EVERYTHING CAN HAPPEN AND ACTION AFTER SHOWS WHO YOU REALLY ARE. SOLID PEOPLE APOLOGIES IMMEDIATELY, REPLACE AND COMPENSATE CREATED DISCOMFORT, BUT THESE, SHAME, DISASTER AND DISGRACE OF HUMAN RACE ...

EQUANS HAS NO SPECIALISTS, NOT ON SCAFFOLDERS (IT'S SEPARATE REALLY UNBELIEVABLE COMEDY), NOT IT, NO ANY MORALS, ETHICS - THINGS WHICH ARE THE BASE OF CIVILISED HUMAN. EQUANS HAS REALLY NONE AS YOU CAN SEE IN IN OTHER FEEDBACKS, EXCEPT THAT ONE FAKE.

TONY DOYLE SIMPLE DID RUN AWAY PHYSICALLY FROM THE ANSWER. DOES EXIST OUTSIDE EQUANS INSTITUTION TO DISCUSS HIS SUITABILITY TO THIS POSITION?

Not worth 1 star . We have had a leaking shower for weeks . They’ve tried to stop the leak 4 times! First by tightening it up, second by replacing the shower , third time put some gunge on the pipe and turned the water pressure down, 4th time didn’t turn up. Today he has replaced the shower . What a mess! Sealant blathered all over the tiles, screw holes not filed in, shower fitting is not straight. He replaced a door handle and because he didn’t have a handle to match our other handles he’s fitted a 2nd hand handle thing from another house! It’s so old fashioned. Because we rent our bungalow from a housing association they don’t care , they wouldn’t have this shoddy work in their home. Next door the workmen have arrived , they spent half an hour asleep in the van , then got out and did 10 minutes work, got back in to he can and slept for over 30 minutes! I have photos . I don’t wonder you can’t get a job done for months . Absolute disgrace!

Disgrace shouldn’t be trading!
Damaged ours and our neighbours properties. 30 day job started on 13.2.23 is still going on at present. Scaffold blocked all upstairs windows and we would have been trapped if a fire.
Shoddy cheap work. Lies, rude and just don’t care. Treat your property as a building site! Do not use or trust this company. I have plenty more information emails, texts and pictures to prove these are worse than cowboys! Now going to a solicitor.

This company is diabolical. My neighbours are currently getting a party wall done and damage has been made to my property. They also had the wrong plans and had to start again. They have damaged my window, walls, guttering and pipes. I would steer clear of them if you value your home and your sanity. They are useless and lack any understanding of the jobs they are doing.

told them left 2 screws out of door handle no holes drilled , damaged my made to measure blinds told would fix this but have not , was told someone would be coming to check the work is completed correctly and sign off the told today no one will be checking their own work sending it all back to the council over again .

Not sure if these poeple knlw what thay are doing, thay failed to turn up for the first appointment, i changed the second appointment because i wasn't ablecto be here,thay then send me a warning letter that thay have attended twice and couldn't gain access, thay are coming next week if thay bother to show up, dreadful compony,

1 star is too much. EQUANS, formerly known as ENGIE and before that KEEPMOAT have to be one of the worst companies I've ever dealt with. They change their name frequently to mask their terrible track record. Be warned. They are so abusive its unreal. The way they have treated my vulnerable 80 yr old parents is shocking. They literally do not care. The list of their poor customer service is so long there isnt enough space here. They need arresting. Their manager Dan is awful and does not care at all.

I would rate no stars if I was able to we have had an absolute nightmare with this company. They ripped the flooring without any apology then the site manager came out and said just stick it back down which is completely unacceptable. After many complaints they finally said they would replace the flooring after having to chase them every day for over a month and still nothing has been done. There seems to be 0 communication between themselves and with us it is shocking we are ignored 90% of the time when we try to contact them. They then sent out after a few weeks one of their floor men who told us on 4 occasions they were coming so we took the time off work and he kept making last minute excuses then slagging off his site manager and blaming him then sending a rude txt message to me when I said this is unacceptable as we are missing work waiting for him to arrive and then he doesn’t. When he came back after us complaining to the site manager about it the same floor man decided to make a new tear in the middle of the flooring and when questioned started to scream and shout at me and my mother ( who to point out is classed as vulnerable after suffering alot of health problems ) so he was asked by me to leave which eventually he did after constantly shouting at us then accused my mother of lying saying the rip was already there after the other workers had already took responsibility for it and photos. After all this was explained by txt message and calls to management still no apology from Equans and to this day we are still chasing them daily about replacing the flooring they damaged and to this day it’s still not been resolved and we are mainly being ignored. I would never recommend these workers at all we have had a horrendous experience so far by these rude and disrespectful people when in my mothers home !

Absolute cowboys. I own an ex council flat and, unfortunately, Equans have been chosen by the Lambeth Council to do capital works on my building. Apart from them overrunning on the project due to blatant mismanagement of resources (i.e. they repainted our banisters but then chipped them all while carrying new windows up the stairs and then had to repaint them...), communication was horrible. They were also supposed to fix the roof, but while they were working on it, leaks to mine and my neighbours skylights flooded our houses quite badly. They then lied and said they hadn't touched the roof yet but we have pictures of them on the roof the day before the floods...
The skylights they installed were done very badly, the wood wasn't painted or sanded properly and when they finally accepted to paint it (only because I complained), they were complaining because the space to paint them internally was too small for them. Still dealing with them for a few more weeks, unfortunately. DO NOT HIRE

Love my new kitchen 😍, was dreading it after reading some of these reviews but I found the bradford team to be very polite, the tradesmen removed shoes if needed the loo and cleaned as they went along.
The manager came and noticed a very rusty radiator and so got that replaced too, all work was left to a very good standard. Janice our liaison officer kept me fully informed of what work was happening and when. Was in all a plesent experience.

Had a worker Mark mcCainn come to my home. Thought it was ok to leave my front door open. When I asked to shut the door. He slammed it shut and slammed the stair gate and hurting my 8 week old puppy leg while slamming it. No apology. Absolutely disgusted that he thought it was ok to treat myself, my puppy and my home in this matter. Tried phone the company as I wanted this man out my house. He left as I told him to get out. Am fuming.