ERG Avis 

from phoning customer service about a replacement conservatory to sales team, surveyors, fitting team and the cleaner, everyone has been super helpful, listening to my requirements. Everyone turned up at the specified time - apart from the fitters, who I was expecting after 11am, and they were here at 8am. That is not a complaint it was brilliant service. Have used ERG before, I will use them again, and will recommend them to anyone who asks - without crossing my palms with silver!

New doors fitted by ERG. All representatives (including Neil, the fitter) were professional and good to deal with. Very pleased with the work

All representatives of the company were great to deal with, from the initial quotation to the installation. Office staff also polite and helpful.
The work was completed efficiently and cleanly.
We will definitely go back to ERG Scotland for future quotes for additional work.

I have been a customer for about 20 years- and I
keep going back because the service is excellent.
my latest job was a new back door, it was fitted
w
ith no fuss, no mess, and to my specifications

I have been a customer for about 20 years.
I keep going back! My latest job was a new back door, it was fitted perfectly, with no fuss and no
mess, and to my specifications.
I would use their services again.

.

Professional throughout, great quality doors. Kept informed at every stage of the order and installation.

Quick Install and ahead of time.
The fitter turned up ahead of time, decided not to come through the house with dirty shoes on and cleaned up after a quick install of the new door. All good.

Excellent customer service and good value. Fitting of windows was done quickly and the fitters were respectful of my property.

Great windows. Joiners arrived promptly, worked hard and did an excellent job.

In January, we had ERG replace a widow with sliding patio door. The standard of workmanship was excellent and we must particularly commend both Ian and Donny on their conscientiousness to the work. Very pleased with both the work and standard of finish.

Prompt service with accurate timescales given on when work would be carried out. Excellent product, pleasant and efficient staff. Quality workmanship.

I recently had 3 new windows installed by ERG, and have been really pleased with the entire process. The installation was carried with minimal disruption and to a very high standard, and customer service has been outstanding throughout. Many thanks to Brian who helped me through the process and provided the quote, and to Donnie who installed the windows - I'm sure the old house presented some difficulties, but the results really are superb.

I would like to take this opportunity to put on record how extremely pleased my husband and I are, not only with the quality of the windows and door but also with the smoothness of the whole process from start to finish. Particularly, I would like to say a big thank you to the superb team who fitted everything - Alan, John and Keiran. They were very professional, friendly, and their workmanship is outstanding! I was prepared to have to do some touch up decorating but there is no need to at all.

Based upon my experience with ERG I would certainly recommend your company.

We recently had composite front and back doors fitted by your company.
Everything was done to a high standard and in a professional manner.
The two workmen were very polite and hard working.
The Forman went through all the details about the doors and gave us tips on keeping them in tip top condition.
ERG gave us a good deal on the doors and even due to a cancellation we had them fitted early.
Follow up to see if everything was done to our satisfaction was excellent.
All in all a very satisfied customer and would not hesitate in recommending them to anyone that needs replacement doors.
Oh and they were cheaper than others that we had estimates from for the same doors.

All members of staff we dealt with were courteous friendly and efficient.
No criticism whatever.

Apart from having to wait several months to have my door fitted I'm delighted with the final product and the customer care. The door fitter drove for 3 hours in snow to fit my door and was here for 8 hours in terrible weather. Remained cheerful throughout!

Sun room build. The service from ERG is second to none from beginning to end. Job was completed on time, the standard of finish and workmanship is excellent. All ERG staff were professional, friendly and helpful. No hesitation in recommending this company.

E MacKintosh

We are delighted with our new aluminium sliding patio windows. The fitters arrived at around 8.30 am and completed both installations by around 1.30pm.
A very professional job, and once completed left everything clean and tidy.
We would recommend this company.

ERG responded quickly to our request for a quote, visited the property within 7 days and installed our windows and doors faster than we expected. The quality of the doors and windows seems excellent. I particular want to commend the installer who was quick, courteous and meticulous. His workmanship upholds the companies reputation for quality. Indeed all the company’s personnel have been a pleasure to deal with.

Our 3rd home improvement from ERG this year, a window and door expertly installed on the agreed date and time. Great communication from the company who sorted the schedule so that the window and door, ordered on separate dates, could be installed together.

I am very pleased with our new door which was fitted by a very pleasant and efficient young man.
It looks smart and has cut out all the draughts.
The man who came previously to measure for the new door was also very efficient, helpful and polite.
An envelope arrived today with the guarantee for 20 years , instructions for maintenance and my receipt.