Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was quite confusing. I received an email invoice for renewal (though this has previously been arranged through my computer company). I paid it. Then I get a message from Chillisoft New Zealand. The... Voir plus
L'entreprise a répondu
Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewin... Voir plus
L'entreprise a répondu
SAFE and SOUND I have employed eset security service for several years now to our computers. Both our computers are functioning normally which indicates to me a plague free operation. By compari... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Écrit par l'entreprise
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Coordonnées de contact
L20, 111 Pacific Highway, 2060, North Sydney, Australie
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An easy change…
The app was easy to install and appears to be working well with several pickups and warnings.
1 novembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that the installation was easy and the app is working well for you with pickups and warnings. Thank you for your positive feedback!
Ease of logging in
27 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your feedback, and we're glad the login process was easy for you to use and navigate.
Very happy with this software
Very happy with this software. NEVER had a virus in over 8-years. Easy to use too.
25 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our software for so long! We appreciate your feedback and long-term support.
I have been protected from ESET… since
I have been protected from ESET software Australia for many years, I did not encounter any problems with my personal security and my system keep on working efficiently, for my personal experience I highly recommend them, for any business or home security needs, I have just renewed my Security Essential for another 2 years subscription. :):):):)
26 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our software has consistently protected your personal security and maintained your system's efficiency over the years. We appreciate your recommendation and are grateful for your continued subscription.
Happy ESET client
I started using ESET Security eight years ago for my PC which was quite different to what I had been using. Easy to set-up with all facets of the product easy to basically "leave it to it's own devices. Since that time I have always used ESET plus now the product covers four items including Lap Top, Tablet and two mobile phones. I must admit I have not had any problems with the ESET product
24 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that the setup was easy and that our product has been effective across your devices for so long. Thank you for sharing your positive experience with us.
i recently upgraded to smart security…
i recently upgraded to smart security with vpn and your vpn network is crap
2 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
It just sits in the corner
It just sits in the corner, quietly scanning, not interfering with anything, using up very little resources - and the VPN is a bonus. What's not to like?
23 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our product quietly and efficiently provides value, and that you appreciate the VPN feature. Thank you for your positive feedback!
Effective and Helpful
Staff are very helpful, via email and are generally quick to respond to a query or an issue.
I've always found your app very affective for protection.
13 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate you taking the time to share your thoughts. We're happy to hear that our staff is helpful and quick to respond, and that our app is effective for your protection.
ESET Secuity Software
The product keeps you well protected and is light on computer resources only problem I cannot use it on my Chromebook laptop
20 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you feel well-protected and that our product is light on computer resources. We regret that it's not compatible with your Chromebook.
able to speak to an Australian advisor…
able to speak to an Australian advisor by phone and receive an answer straight away.
20 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you were able to promptly connect with an advisor and receive an immediate answer. We appreciate your feedback!
You have kept our computers safe,and…
You have kept our computers safe,and informed us of any dangers when surfing the net that is why i have stayed with ESET all these years
17 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our efforts to keep your computers safe and informed have been valuable to you over the years. Thank you for your continued trust!
I've been using ESET for over 20 years
I've been using ESET for over 20 years, I have never had a virus to date. It's on my PC, phone and laptop, I recommend them to everyone.
No lag on my performance, I browse the web with confidence.
1 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our product over the past 20 years! It's great to know you feel secure across your devices. Thanks for recommending us!
I just needed security for my new…
I just needed security for my new laptop and ESET was recommended. I trust them to protect and I have no reason to doubt that protection. Thank you. So far there have been no episodes to cause me concern. If problems have appeared they have been dealt with with no fuss.
5 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate you choosing us to protect your new laptop. We're happy to hear that our product has provided you with seamless security and peace of mind. Thank you for your trust and positive feedback!
Protected
Protected, we have subscribed to ESET for more than 10 years and feel safe and secure.
17 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you feel safe and secure with our protection! Thank you for being a loyal customer for over 10 years; we appreciate it.
Keep getting WEBSITE BLOCKED when I log on to a site in Google Chrome.
Since I renewed my subscription, every time I want to open a different site in Google Chrome I get a red alert. eg. If I want to look up directions in Google maps. I have to change to Microsoft Edge to open the site. It defeats the object of having Google Chrome and Eset. Example below.
Website Blocked
This web page may contain dangerous content that can provide remote access to an infected device, leak sensitive data from the device or harm the targeted device.
10 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Home Package advantage
I am not a new user of ESET and for many years I have wanted a home package like I now have. We are a couple in our eighties and have a laptop each but also there is an old desktop that we keep for legacy programs that will not run on Windows 11. Therefore, the option of 5 devices suits us as we keep coverage for our old computers. I still have not arranged for the package to cover our mobiles that remain a separate license
15 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-time loyalty to ESET. We're happy the 5-device option suits your needs, providing coverage for your laptops and legacy desktop. It's great to know you're considering extending protection to your mobiles in the future. Thank you for your feedback.
No hassle experience.
Been with eset with many years and have never had a problem with them and one year they gave me the next year free without even asking. Reward for loyalty.
15 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our services over the years! We appreciate your loyalty and thank you for sharing your feedback.
ESET for reliability
Have been using ESET for at least 10 yrs now. It is easy to install & very reliable. Since using this program we haven't had to worry about cyber issues. ESET is very affordable if you have multiple devices. Easy to contact the team when needed. Can recommend this product & will continue to use the program for many years to come.
14 janvier 2026
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-term support! It's great to hear that our product has provided you with reliable protection and peace of mind for over a decade. We're also glad you find our team accessible and our product affordable for multiple devices. Thanks for recommending us!
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you found our renewal process easy. Thank you for your positive feedback; we appreciate it.
Since being with ESET
Since being with ESET, I haven't had any problems with security on my computer.
11 janvier 2026
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has provided you with such a positive and secure experience. Thank you for your valuable feedback!
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