I paid Eskuta £300 for a full service, plus £129.60 for associated parts. What I received was unsafe, incomplete, and damaging. The engineer left my brake in an unsafe condition, failed to compl... Voir plus
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Lisez les avis des autres
Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... Voir plus
As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... Voir plus
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
⚡️ The Future Of Urban Motion... www.eskuta.com
Coordonnées de contact
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Royaume-Uni
- 02476350150
- contact@eskuta.com
- eskuta.com
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Absolutely Fantastic
Eskuta are a wonderful company and their bikes are nothing short of brilliant.
We bought one to trial as a way of our carers getting about and I have to say I have fallen in love with it. It's a great piece of kit and we will be buying more.
Have confidence in this company, they are amazing, the whole process couldn't have been better/easier.
The bike was delivered on time and the driver gave information about how to switch it on where the battery could be accessed and other features
happy with my experience with Eskuta
CustomerNice and friendly to deal with
Customer Service Nice and friendly to deal with, the product is fairly good, would be 4 or 5 stars if I had received the pdf user manual I have requested twice in 3 weeks!!!
Very happy with the service bike looks…
Very happy with the service bike looks great delivery man was very helpful the instruction manual could have been more informative but very impressed with the whole process
KS-450 E-scooter
I ordered this E-scooter as it looked like the best in the price range. Initially I was happy with the scooter, although the range is no where near the advertised range. (advertised range on their website is 30 MILES, it does say 30 KILOMETERS on other sites so I'm not sure which is supposed to be correct). This being said, I get a maximum of 8 miles travelling on a straight, flat pathway with no lights on and walking it up any hill I might encounter big or small. when I questioned them about this they ignored me - twice. since then its very hit and miss whether I even get 8 miles now. Sometimes it will, other times it'll get less. I have no idea why. I travel the same route every time on it. It seems that the battery is faulty to me.
Next problem is that all the screws in the stem CONSTANTLY work themselves loose. I have to tighten them after every journey which eventually is going to break something i should imagine. it literally sounds like a bag of nails most of the time due to the rattling of the stem.
Its also worth noting that they advertise this scooter as WATERPROOF when in fact its IPX4 - which is SPLASHPROOF, and then in the instructions it tells you in big block capitals that you should never ride it in the rain! so not waterproof then? I've not been out in any kind of wet on mine as it seems to me that it won't keep water out very well at all.
I'm disappointed I've had to write a bad review of this product because I wanted it to be good. Turns out its just cheap and faulty, and will be returned as such.
Bike is great to ride service from…
Bike is great to ride service from sales department great.
Been using it the past two morning on my round.
Recommend this company to anyone who wants a bike.
Excellent service
Amazing service highly recommended
Amazing service once again can't fault them I would recommend to everyone lovely bit of kit bikes easy to operate and great for commuting to and from work
service was excellent
service was excellent. placed the order on monday and got it delivered thursday, no problems at all.
Terrible customer service and junk product
Terrible customer service. Scooter is fully charged and the lights go on but the lcd screen wont work and the scooter doesnt move. Stay far away from Eskuta and go with a better brand.
Excellent service
Excellent service , was on time and delivery was informative. very good communication after delivery . Very happy thankyou so much :)
Helpful salesperson who i met in person…
Helpful salesperson who i met in person at electric vehicle rally. Friendly and helpful person on the end of the phone when I chose to order. Bike arrived within 2 weeks.
The battery has a crack on the side
I decide to order Eskuta and Matt help…
I decide to order Eskuta and Matt help me alot with all the processes. I have received after 2 weeks working very well I'm very happy .The delivery was very good .The engineer explain in details evrithing I must to know .
Well done guys keep it like that .This bike is awesome silent and eco .
Thanks alot for your help.
Excellent product
Excellent product. All staff very helpful and knowledgeable.
Would definitely buy again.
Great experience
Great experience, did everything you said you would and communication was excellent. Iam delighted with the product and doing my bit for the environment rather than using my car for short journeys.
Highly recommended.
Simon Russell, North Devon.
I bought few bikes from them they…
I bought few bikes from them they always Were ok but recently I bought 1 they give so much hassle this time really dissatisfied this time
Customer service was great from start…
Customer service was great from start to finish the sx250 is brilliant definitely recommend it. Very happy
Very well pleased and happy with my…
Very well pleased and happy with my purchase from Eskuta. Friendly and helpful staff, eskuta sx250 series 3 was dropped off by a very friendly delivery driver all assembled, charged and ready to go, after a quick run through of the controls and functions of the immobilizer/alarm, a little ride around car park, all was good, I would and do highly recommend this company and it's products. Five stars fer sure, deserved and we'll earned.
Great product and would recommend one
Great product and would recommend one. So this is a different experience from cycling a bike, with eskuta I can turn up to the office and not be all sweaty instead the bike does all the work
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