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ESSNTL is an independent streetwear brand focused on clean design, quality materials and everyday pieces that are easy to wear. We started ESSNTL with a simple idea: make clothing we would genuinely want to wear ourselves. Instead of overcomplicating things, we focus on fit, fabric, comfort and the small details that make a piece feel right. Our collections are built around oversized silhouettes, heavyweight fabrics and versatile colours that can be worn together or mixed with the rest of your wardrobe. From sets and tracksuits to hoodies, shorts and everyday essentials, everything is designed with a strong focus on how it actually looks and feels when worn. We’re still growing, and we’re constantly improving based on feedback from our customers. We care a lot about the whole experience, from the product itself to packaging, shipping and customer support. ESSNTL is made for people who like simple streetwear with a premium feel, without unnecessary branding or over-the-top design. Thanks to everyone who has supported the brand so far - every order, message, review and piece of feedback genuinely helps us build ESSNTL into something better.
Royaume-Uni
2,8
20 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered two hoodies on September 14th but have not received any delivery updates. I am very disappointed as I used all of my birthday money to purchase what I thought was going to serve me well. My order number is #1055 please sort this out essntls studio.
Ordinary scam I ordered a tracksuit on September 13 I wrote an email when it will be and in general it is already 22 the second one is written that it is supposed to be by 24 and they do not reply to my emails on messages on tik tok also I do not know anything what is happening with my package is it going or not there
I placed an order on September 3rd and I received no updates whatsoever. I’ve read the reviews of the same thing happened to others and I’ve sent an email asking for a full refund which they’re probably just going to ignore. Don’t place an order off of here.
Igonred 4 of my emails asking for a refund still not shipped my package 3 days after the estimated time not replying to any messages or emails poor company which is just a scam so DONT BUY FROM ESSNTL. If you would finally like to refund my order number is #1013 i need a refund immediately
So I know this is a bit not relevant but I just have to share, so I was scrolling on tt the other day and stumble across their video and thought the clothes looked cool so I followed and commented and then today I got a dm from them saying I can get a free pair of clothes so I got excited and said I would like a pair and that’s am a supporter and then they tell me that you will get your free pair but u will have to pay for the shipping fee which is obviously a scam and not to be trusted please don’t fall for this scam
Its been a while now since I ordered my pixel set. after seeing multiple people have the same problem Im seeking legal support to shut this down.
No customer support
No contact
No update on shipping
The list could go on.
Seeming you reply to these and not emails I suggest you get in contact with me to address this matter.
Promises tracking for orders, but never got any updates on my order even after 11 days after ordering and can’t even access the checkout page for my order. Nobody answers emails or customer service requests.
I have reviewed previously asking about my order which I still haven't received!
I placed the order on 1st August. You sent a standard reply on my previous review suggesting an email was sent, which I can confirm it definitely wasn't. My emails have gone unanswered, 5 of them sent over the time stated. Nothing in spam or junk as previously also suggested. Where is my order? (#1026)
Update I placed my order on 18th of August,and I’ve been trying to contact the customer support via email and social media accounts no response yet.
In my experience you shouldn’t order from this website because of their latency issues and not answering in their email and social media account.
I’m 98% sure it’s a scam so please don’t fall into it like I did and couple of people on Trust pilot.
By the way if you tried to answer in this website and wrote an essay my order number is #1072 ship the order or refund the money.
Made an order 29th July 2026 was ment to recieve 6th August nothing came I’ve sent 5/6 emails to see what’s happening and when it will come because I ordered them for my holiday, had no reply’s no updates no communication. Realy frustrated at this point thinking nothings going to arrive I’ve checked the site and says up to 15 days it’s been way over that, checked these reviews and noticed they had replied to someone’s bad review, I just want to know when I will recieve my sets or atleast get my money back if out of stock. Message me back asap
I haven’t received an email from you about this.. I have emailed and used the message board on your page and still heard nothing, can someone contact me or let me know when it will come i go away again in 9 days an realy want the sets to go with
Réponse de Essntlstudio
Hi, we’re really sorry about this and completely understand how frustrating it must be, especially as you ordered the sets for your holiday.
We did send you an email regarding your order some time ago, as unfortunately a small number of orders were affected by a shipping issue. Could you please confirm whether you received or saw that email? It may also be worth checking your spam/junk folder just in case.
We contacted all customers whose orders were affected, including yours, with an update. We definitely don’t want you to feel like you’re being ignored or that your order won’t arrive.
Please check for our previous email and, if you still can’t find it, let us know so we can get this sorted with you as soon as possible. 🫶
This brand is a scam a copy of colescise which is a copy of another brand they dm’ed me saying give us a review on trust pilot and we will put you in a giveaway I don’t trust that because they aren’t even trustable the other comments on trust pilot were also being scammed by the same dm the whole social media page is ai they never show the quality of the products which mean they are droppshipping or they are bad quality
Réponse de Essntlstudio
This review contains multiple false claims, so we need to correct the record.
ESSNTL is not a scam, and claiming that we are dropshipping or selling bad-quality products without ever purchasing, receiving, or inspecting anything from us is simply dishonest.
Yes, we have invited people to leave feedback on Trustpilot and offered giveaway entries as part of promotional campaigns. That does not mean people are being “scammed,” nor does it prove anything about our products. We also never told you that you had to invent an experience with our products.
The claim that our entire social media presence is AI is also false. We use AI and edited creative content in some of our marketing, just like many modern brands do, but that does not make the business, products, orders, or customers fake.
And saying we “never show the quality” and therefore must be dropshipping is pure speculation. Our products are manufactured for ESSNTL, we work directly on our designs and production, and we have fulfilled real customer orders.
You are completely entitled to dislike our marketing or decide not to purchase from us. But presenting assumptions such as “they are dropshipping,” “their products are bad quality,” and “the brand is a scam” as facts when you have no firsthand product or order experience is misleading.
We’re happy to respond to genuine criticism, but fabricated accusations are not genuine criticism.
Clean ,soft and fire 🔥 fr fr needed more of this 🙌🏾🇰🇭
Best quality set I’ve ever had. 100% recommend this brand.
Their set is really nice the quality the product design everything I love it
The colors of the sets the is so good and the give free sets for people I cam from there I appreciate the company this studio gona get bigger and bigger
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