Estate Wine Brokers Avis 

204
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I sold some very high end Italian red wines to these folks. I was given a fair price. Better than two other companies I tried to do business with. While there I was able to pick up a very good Caberne... Voir plus

Noté 5 sur 5 étoiles

First off, these guys are super responsive and fast. Sold my wine to them, prices were fair but more importantly, they were really transparent with HOW they appraised the value of my collection. I con... Voir plus

Noté 1 sur 5 étoiles

Delivery was scheduled for 12/20/2022. Today is 1/2/2023 and the wine still hasn't been delivered!! Don't use FedEx as an excuse; you should have taken everything into account before shipping my wine.... Voir plus

Noté 5 sur 5 étoiles

the actual direct contact with a call from your company to rectify a situation. speaking to a live person and he was very professional and cordial and made me want to deal with your company more. ve... Voir plus

À propos de l'entreprise

  1. Caviste

À propos de Estate Wine Brokers

Écrit par l'entreprise

Find your next bottle of fine wine at Estate Wine Brokers.
With over 30 years of experience buying and selling rare bottles, you're sure to find something you'll love!
From Bordeaux & Burgundy to Piemonte & Toscana -- our selection is unmatched.
Interesting in liquidating your wine cellar? We'd be happy to provide you with a fast and fair quote.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(204)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I never write reviews...

I never write reviews...

I was gifted two fabulous bottles of wine. Together, they were easily worth over $1000. I am not an oenophile. So, I hoped to sell them. And I came across Estate Wine Brokers online.

*They were responsive.
*They quoted the highest price.
*They sent the packing materials in a timely manner.
*They fulfilled the transaction as they said, even though this occurred during the holiday season.
*They wired the money to my account.

Being somewhat nervous about the entire thing, it came off as a breeze.

All I can say is that was my experience.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Estate Wine Brokers

I recently completed a transaction involving multiple cases of vintage Bordeaux. Alex and Chase were completely honest and very easy to deal with.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Will be back!

Flawless execution of my wine purchase and delivery.

Wine was delivered quickly and in great condition. I wouldn't hesitate to order from Estate Wine in the future.

17 novembre 2025
Noté 1 sur 5 étoiles

Order a 2016 Mouton Rothschild and the…

Order a 2016 Mouton Rothschild and the wine came two months later with a damaged label (not mentioned on the listing). This is my last purchase from this disgraced vendor.

5 novembre 2025
Avis spontané
Logo de Estate Wine Brokers

Réponse de Estate Wine Brokers

A full refund was offered to the customer within the same business day of bringing this to our attention.

Noté 1 sur 5 étoiles

Irresponsible company and customer service

I purchased a vintage 2007 Kongsgaard Chardonnay and was extremely careful placing it in my subzero wine fridge directly upon receipt. Unfortunately, when I went to open it a few years later it was spoiled with a foul smell and orange color. I contacted the company who provided an unhelpful response, saying the following: “As a wine connoisseur, I am sure that you understand there is an inherent risk of purchasing any aged wine; even if the bottle has been stored properly. I can assure you that the bottle was kept in the proper conditions up until it was sold to you in April 2022. We are unable to offer as refund as it has been over 3 years since the sale. However, I am happy to offer you complementary ground shipping should you decide to place any future orders.” Incredibly disappointed in this company’s response, along with the audacity to try to do business with me again by offering ground shipping. There are a lot of wine brokers out there, so make sure to do your research before you purchase any wine from them. No one should have to take said “inherent risk” of almost $1000. So disappointed! I’m escalating this to the Better Business Bureau.

1 août 2025
Avis spontané
Logo de Estate Wine Brokers

Réponse de Estate Wine Brokers

Thank you for your feedback. As previously explained, we are unable to refund this order, as it was placed over 3 years ago. The bottle is now well past its professional drink dates, and there is no way for us to confirm that it has been stored in the proper temperature and humidity conditions since the purchase. Additionally, our return policy clearly states that any return/refund request must be made within 30 days of delivery. The majority of reputable wine retailers have a similar policy. We wish you all the best!

"Return & Refund Policy

Once an order is received, a member of our team will reach out within three business days to confirm a shipping date. Prior to shipment, customers can modify or cancel their orders, either by replying to the order confirmation email, writing to team@estatewinebrokers.com, or calling (512) 501-1536. If customers choose to reduce or cancel their orders, refunds will be issued within three business days.

After orders are shipped, all sales are final except in cases where product is damaged during transit, or if customers identify one or more condition issues that were not disclosed by our team prior to shipment. To request a refund for either of these reasons, customers must furnish photographic proof of the damaged product within 30 days after the product is delivered. Photos can be submitted via email to team@estatewinebrokers.com, or customers may call (512) 501-1536 for assistance. If a return request is approved, we will coordinate the return shipment of the damaged product at our expense and issue a refund within three business days after said product is received at our facility. Regardless of the reason for any return, if a store credit is not issued, a 20% restocking fee will be deducted from the refund amount."

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