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Lisez les avis des autres

Noté 1 sur 5 étoiles

Their sales strategy is very odd. We had a guy call and be very condescending and rude in an attempt to seem like he'd previously spoken to someone 'more important' than me and already had some kind o... Voir plus

Noté 5 sur 5 étoiles

After doing some research, I decided to sign up with Alfie from Estuary FX. The level of service, matched with a pricing structure i haven’t came across before is unmatched to any company I get approa... Voir plus

Noté 5 sur 5 étoiles

I can't rate this lovely company highly enough. Trent has gone above and beyond every time to be professional, responsive, attentive, patient.. I could go on. Our queries are dealt with quickly... Voir plus

Noté 5 sur 5 étoiles

This company has really helped me with exchanging my currencies. Very fast and efficient and I would definitely recommend them. Has dealings with a gentleman called Lewis who was very professional.

À propos de l'entreprise

  1. Bureau de change
  2. Service de transfert d'argent
  3. Service de paiement

Écrit par l'entreprise

Estuary FX are a global payment specialist, helping corporate and private individuals manage their foreign exchange exposure. We help mitigate the risks associated with FX and international payments by offering a comprehensive range of payment and hedging solutions.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Recommendation

This company has really helped me with exchanging my currencies. Very fast and efficient and I would definitely recommend them. Has dealings with a gentleman called Lewis who was very professional.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have expanded recently into the…

I have expanded recently into the European market and was faced with difficulties paying my overseas invoices. I was recommended estuary though a friend and found them great from start to finish with their personal touch and great exchange rates.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Helped with my property purchase

Estuary made the process of exchanging money for our retirement home in Spain incredibly smooth and stress-free. From the very first conversation, their team took the time to understand our plans and explained everything in clear, simple terms.

12 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Cold callers - rude!

Their sales strategy is very odd. We had a guy call and be very condescending and rude in an attempt to seem like he'd previously spoken to someone 'more important' than me and already had some kind of agreement? Since there are only 4 people in our business, it's safe to say I knew he was lying. Very rude and giving the company an awful reputation

14 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Cold caller with a stinky attitude

Received a cold call from their number. Salesman had a stinking attitude when I told him we weren't interested.

"How can you say you're not interested when you don't know what I'm offering?"

Because we get calls from sales wangs like you every day and you've all got the same technique. That's why!

If you're cold calling me, don't be rude when you get turned down. If you can't handle rejection then surely you're in the wrong job?

24 novembre 2025
Avis spontané
Logo de Estuary FX

Réponse : Estuary FX

Hi Matt,

We’re very sorry to hear about your experience and apologise for the way the call came across, that is not the standard we expect from our team.

We fully respect that not everyone will be interested in our services, and rejection should always be handled politely and professionally.

We take feedback like this seriously and will be addressing it internally to ensure our approach remains respectful at all times.

Thank you for taking the time to share your experience.

Kind Regards,
Estuary FX

Noté 5 sur 5 étoiles

Very professional service

Very professional service! We have used them a number of times now. Great communication and quick responses, highly recommend the team at Estuary FX.

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Fantastic service! Trent is brilliant at making our international payments, he is super efficient & makes the whole process so simple. Would highly recommend using Estuary FX.

9 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Hassling me with cold calls

Hassling me with cold calls, told them to stop and called me week after. Not sure where they got my number from but aggressive and predatory sales tactics. So many people in the world trying to sell you money these days, it's boring.

11 août 2025
Avis spontané
Logo de Estuary FX

Réponse : Estuary FX

Hi Alex,

We’re very sorry to hear about your experience and understand how frustrating unwanted calls can be. After investigating this case, we can see only two calls were made to you. After you explained you didn't want to be contacted again on the second call, your details were immediately removed from our system.

We sincerely apologise if two calls are seen as aggressive, that was never our intention. We take feedback like yours seriously and will use it to continue improving how we reach out to people.

Thank you for taking the time to share your experience.

Kind Regards,
Estuary FX

Noté 5 sur 5 étoiles

Vert Good Service - Recommend Estuary FX

James Broadley at Estuary FX has been brilliant when we have purchased our Euros. Very friendly and helped us through each transaction we have made.
The rate(s) we dealt at were very good, and the payment to our designated bank account went through very smoothly and on time too.
Thanks James.
Gavin

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Very quick

Very quick, good rates, and superbly efficient. I am very busy and so when I need to buy Euros, I don't want to be hanging around waiting for rates. Estuary are very easy to talk to by email or phone and sort things quickly.

17 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

The ease of use and security ! …

The ease of use and security the Estuary FX site offers confidence and the rates are very competitive compared with other more complicated platforms.
As both a business that receives funds from 36 countries and on a personal account international currency payments are very transparent.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We use EstuaryFX for all of our overseas business payments. We work with James in particular who is very helpful, efficient and fast. The process is very simple, straightforward and James is always on hand to help and advise. We can't fault the service and we will continue use them moving forward!

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Not just FX

Not just FX, although their rates are great. Full range of e money capability, saves on 'big' bank fees. Personal service backup as well

17 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Such a professional company

Such a professional company, especially when it comes to making trades. I had to make a urgent trade at 7PM to my supplier, I called Bayley and he made the trade for me, I have worked with 2 brokers in the past and nothing can compete with Estuary's exchange rates, professionalism and service.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Unmatched Service

After doing some research, I decided to sign up with Alfie from Estuary FX. The level of service, matched with a pricing structure i haven’t came across before is unmatched to any company I get approached by or any bank I have worked with in the past. Highly recommend to anyone making payments abroad!

1 juillet 2025
Avis spontané

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