Euro Parking Services Avis 

225
TrustScore 1 sur 5

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Noté 1 sur 5 étoiles

Awful company - accidentally entered their land for a couple of minutes and left as soon as I realised my error. Fought the subsequent fine, showing all the evidence of my pre-booked parking at the ad... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful business. I parked at a day-rate car park to get my train - I had 3 kids with me and my hands full. I intendted to pay as soon as on train and without bags. I forgot to pay for parking until I r... Voir plus

Noté 1 sur 5 étoiles

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


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Mauvais

TrustScore 1 sur 5

225 avis

5 étoiles
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1 étoile

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A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Tous les avis

(225)

100 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Parking notice Spelling mistake

Ever wondered why your parking fines were so heavy ? One reason could be because this firm pays loads of money to Sign Writers who they then don’t check and go ahead putting up signs but don’t actually look at whats on them
Spotted by us the usual blah blah but a spelling mistake The word WHILE is shown as WHIST not even a likeness ?
Someone didn’t do his job right or would that be write?
Next time you get a fine read carefully the wording just in case

30 mai 2026
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Arpin,
We’re sorry to hear about your concerns. We take comments about signage and site information seriously and appreciate you bringing this to our attention. If you have identified an issue at a specific location, please contact us via our live chat bot or by post with the site details so our team can investigate further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Title: Predatory Practices – I Am Now Gathering Evidence from Multiple Victims

My experience with Euro Parking has been extremely concerning. Issuing a parking charge within just 2–3 minutes is not reasonable by any fair standard and strongly suggests a system designed to penalise rather than manage parking responsibly.
There was no meaningful grace period provided, which raises serious questions about compliance with recognised industry codes of practice. Any fair operator would allow sufficient time for a driver to read signage and make an informed decision. This approach feels unjust, excessive, and highly questionable.
What is even more alarming is that after looking into this further, I am now aware that I am not alone. I am actively gathering evidence from other individuals who have experienced similar treatment, including cases where parking notices were issued within an unreasonably short timeframe.
Based on the volume of these experiences, there appears to be a pattern that warrants closer scrutiny. I am currently compiling this evidence and reviewing all aspects of signage, timing, and process. I am fully prepared to escalate this matter through formal legal routes and appropriate regulatory authorities if necessary.
This situation reflects very poorly on Euro Parking’s practices. Unless significant changes are made to ensure fairness, transparency, and compliance, these types of complaints will continue to build and attract further attention.

2 juin 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Yogendra,
We’re sorry to hear about your concerns. We understand that receiving a parking charge notice can be frustrating. All cases are reviewed in accordance with the terms and conditions displayed at the location and the information available to us. If you would like this matter to be reviewed further, please contact us via our live chat bot or by post with your PCN reference and supporting details so our team can look into this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

keeper keeper pcn 003316242…

keeper keeper pcn 003316242 contravention time 12.54 pm period of parking 00h:03:11s this is under the 10 minute rule set out by the government
AS RED OIL LIGHT CAME ON CAR STOP CAR HENCE TRYING TO BUY OIL FOR IT THIS IS AN EMERGANCE ACTION
UNDER THE BPA CODE OF PRATICE EUROPARKING SERVICES MUST ALLOW A MINIMUM OF 10 MINUTES
CALLED 10 MINUTES GRACE 10 MINUTES WHEN I LEAVEING CARPARK
IF YOU WERE CHARGED FOR OVER STAYING BY 10 MINUTES OR LESS THIS IS A CLEAR BREACH OF THE CODE AND STRONG GROUNDS FOR A CANCELATION
with ref PCN 003316242 to oil purchase 23/05/2026 approximately 12.52 pm Castrol Magnatec 5W-30 A5 1L Car Engine Oil price £12.00 paid due to red light on dash stop car check oil already sent you this

23 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We’re sorry to hear about your concerns. Parking charge notices and appeals are considered based on the information and evidence available. If you would like this matter to be reviewed further, please contact us via our live chat bot or by post with your PCN reference and supporting details so our team can investigate.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I am a Danish tourist who drove through…

I am a Danish tourist who drove through Hungary for the first time on 01/04/2026. I received TWO fines (Cases: 36022-101290706 & 36022-101290707) for not having an e-vignette on the M1 motorway.
There were NO signs, NO toll booths, and NO payment facilities at the border entry point at Hegyeshalom. As a foreign tourist, I had absolutely no way of knowing that I needed to buy an e-vignette in advance online.
I submitted a formal appeal which was REJECTED within days, with no real consideration of my circumstances as a tourist unfamiliar with Hungary's invisible toll system.
EPC is charging me over DKK 2,000 for a €15 vignette I didn't know I needed. This system is completely unfair to foreign tourists. I am now contacting the European Consumer Centre Denmark and Hungary for assistance.
Case reference: 36022-101290706 & 36022-101290707

4 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Nishtman,
We’re sorry to hear about your experience. However, the case references and circumstances described do not appear to relate to Euro Parking Services. If you believe this matter concerns a parking charge notice issued by us, please contact us via our live chat bot or by post with further details so our team can investigate.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I parked at Taylors of Acomb in York…

I parked at Taylors of Acomb in York planning on buying something but it was closed.
So I was 2 minutes yet I got a 60 pounds fine through the post.
Obviously I will no longer shop there!
I used to spend through the course of a week 50 pounds.
I'll just take my custom else where.

14 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Wayne,
We’re sorry to hear about your concerns. Parking charge notices are issued in line with the terms and conditions displayed at the location, including any applicable restrictions. If you would like your case to be reviewed further, please contact us via our live chat bot or by post with your PCN reference and supporting details so our team can look into this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Absolute scam artists

Absolute scam artists. Dont bother appealing as they dont actually review it. I will avoid using any business that employs Euro Parking Services

24 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We’re sorry to hear about your concerns. Appeals are reviewed based on the information and evidence provided in line with our procedures. If you would like your case to be reviewed further, please contact us via our live chat bot or by post with supporting details.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Extra charges when you pay your fine?!

The parking was an innocent error on my part, and did not appeal, instead paid the fine today. However… it took numerous attempts to get through on an incredibly slow and inefficient phone system to pay, and when I got to the end of the call (over 12 minutes later) and having inputted my card details the call was ended. I therefore paid online which also took numerous attempts and a lengthy time. Since this I have learned that I’ve been charged over £15 for the attempt to pay over the phone!!
I paid the fine for my error but to have the extras apply on the back of very poor phone systems is disgraceful. Nothing in the written notice of the fine states that extortionate fees will apply if you choose to call. Absolutely shameful.

15 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We’re sorry to hear about your experience and the difficulties you encountered when trying to make payment. We understand your concerns regarding any additional costs incurred. If you would like us to look into this further, please contact us via our live chat bot or by post with your relevant details so our team can review this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

This company have no grey area my…

This company have no grey area my husband parked for 1 minute 55 seconds, dropped something off for someone and got back in the car and drove off, the shop was shut, the parking sign was defaced, appeal and yet, because he walked to the corner of the building, they class it as off site, to which the car park space was, absolute disgrace!!

7 mai 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Adele,
We're sorry to hear about your concerns. Parking charge notices are issued in accordance with the terms and conditions displayed at the location, and appeals are reviewed based on the information and evidence provided. If you would like this matter to be reviewed further, please contact us via our live chat bot or by post with the relevant details so our team can look into this.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Disgusting Company!

I received a parking fine for being parked for 2 minutes, yes 2 MINUTES!! barely enough time to read the tiny terms and conditions, I was parked at 1930, after the shop had closed and no customers were present. I appealed and had a response 9 minutes later, how can my case be fully considered in less than 9 minutes!!!

4 mai 2026
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Dave,
We’re sorry to hear about your concerns. If you would like us to review your case further, please contact us via our live chat bot or by post with your supporting details so our team can look into this.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Crooks

I think Euro Parking overall score here says it all, but if I can offer some advice make sure you keep documentation, screen shots of the appeal page for example. I made the mistake of appealing and then waiting for aresponse, it never came - just a reminder sayin now i owe £100.

28 avril 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Dennis,
We’re sorry to hear about your experience. If you would like us to review your case further, please provide any supporting details via our live chat bot or by post so our team can look into this.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I am absolutely disgusted with this…

I am absolutely disgusted with this company in order to get to my house. I have to drive through the back of some shops where I now know that parking enforcement takes place. I have a problem with my key fob so sometime the gate does not open so I left my car and went to my house, twice, only for a couple of weeks later to get two tickets okay? No problem. I decided to pay for the tickets went on The site try to pay the ticket With three different cards all declined phoned them explained this to them. I was told I’ve sent it via check or post order. I do not have a check book So I thought I would send it by postal order only to find out that it will cost me £27. 3days later I found out that the call I made to this Company cost me £9 I decided to go to the headquarters only to find out it’s a PO Box absolutely disgusted the way you treat normal people and disabled people is despicable.

23 avril 2026
Avis spontané
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Réponse de Euro Parking Services

Hi there,
We’re sorry to hear about your experience and the concerns you’ve raised. Parking charge notices are issued in line with the terms and conditions in place at the location. We also regret any difficulty you experienced when attempting to make payment. If you would like us to review your case, please contact us via our live chat bot or by post with your supporting details so our team can look into this further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Contacted Euro Parking today Live Chat!

Contacted Euro Parking today on live chat, found the whole experience very disappointing! Wanting to genuinely discuss a ticket I had been given, was advised to dispute and given the appropriate address, (which was the only helpful part of the chat). When trying to explain the letter received - was my first, having received no other correspondence up until the letter I was disputing today, was basically TOLD, I HAD received another letter, when I categorically hadn’t, the support handler then began a back & forth conversation implying I was lying! If this was the case I would have just paid the fine, to top it off, they’re stating I was parked somewhere I wasn’t! I’m not implying a first letter hadn’t been sent, it may very well have been, only I never received it! These services lack people care & empathy!

21 avril 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Sloan,
We’re sorry to hear about your experience and the concerns you’ve raised regarding the communication you received. We aim to provide helpful and professional support at all times. Please contact us again via our live chat bot or by post with your supporting details so our team can review this further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

It was 8pm parked for less thank 2 mins…

It was 8pm parked for less thank 2 mins shop closed how can you send a fine on rookery Road Birmingham

21 mars 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Sonia,
We’re sorry to hear about your concerns. Parking charge notices are issued in line with the terms and conditions displayed at the location. If you would like us to review your case, please contact us via our live chat bot or by post with your supporting details so our team can look into this further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

PCN: 3159298

PCN: 3159298

I have been trying to contact you since Friday and again today (Monday), from 9am to 12pm, but your phone line is not working and your live chat does not send messages. I have screenshots as proof.
You asked me to send my PCN details and documents. I have tried to send everything, but nothing goes through and there is no way to reach you.
It is unacceptable that you do not provide a working email address and the only option seems to be sending a letter by post.
I am not feeling well and I cannot keep spending hours trying to contact you without any response.
Please email me directly.
Due to the lack of any working contact method, I will now be escalating this matter and submitting a formal complaint to the British Parking Association.

Please treat this as a formal complaint and respond as soon as possible.

16 avril 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Saeed,
We’re sorry to hear about the difficulties you’ve experienced when trying to contact us, and we understand your frustration. As we’re unable to review case details on this platform, please provide your supporting documents via our live chat bot or by post so our team can review this as soon as possible. We will ensure that we look into your case once we receive the details.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Issued a Parking Charge for 40 Seconds — No Common Sense Applied

Received a £100 parking charge from Euro Parking Services Ltd for an alleged “stay” of just 40 seconds.

Their own ANPR timestamps show entry at 19:38:36 and exit at 19:39:16. That is not parking. It is barely enough time to enter a site, assess the situation, and leave safely.

No reasonable driver could read, understand, and agree to any contractual terms in that timeframe. Despite this, the appeal was rejected with what appears to be a generic response that failed to address the actual facts.

This raises serious concerns about how charges are being issued and whether basic standards around consideration/grace periods are being followed at all.

The process feels automated, inflexible, and entirely disconnected from common sense. Based on this experience, I would strongly question the fairness and proportionality of this operator’s practices. When I tried to complain I kept getting a stock copy and paste reply saying go to IAS but if you appeal you will lose the discounted rate of £60.

This experience does not reflect fair or proportionate enforcement. I will be challenging this charge and would strongly encourage others to scrutinise any similar notices very carefully as they will break standard rules and their own so called policies and procedures to enforce payment. Additionally the letter was very late as well almost 10 days from the date on the letter.

10 avril 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Latif,
We’re sorry to hear about your concerns. Parking Charge Notices are issued in accordance with the terms and conditions displayed at the location, and appeals are reviewed based on the information and evidence provided.
We also note your comments regarding the timing of correspondence and would be happy to review this further. Please contact us via our live chat bot or by post with relevant details so our team can look into this for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

What customer support!?

No direct customer support number. Car park won't allow foreign number plate entry.
Bring back pay and display.

9 avril 2026
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Ewan,
We’re sorry to hear about your feedback. If you experienced an issue at one of our sites, please share your PCN reference and details via our live chat bot or by post so we can look into this further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

I don't even know whay your business…

I don't even know whay your business exist and why privat lands are allowing you to manage that.
Unless and worthless company you are
With 1 ☆ in UK

9 avril 2026
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Nicolae,
We’re sorry to hear you feel this way. If you have a specific issue, please share the details via our live chat bot or by post so our team can look into it.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Car Parking cash cow

1st part of the trap.
Europarking Services conditions not displayed prominently, easy to park up before they can be read.
2nd part PCN is sent out by Royal Mail C9 10002 service
Slow delivery meaning the deadline for £60 had passed 5days before I received it. Only £100 active then
3rd part A reminder sent out after £100 paid,again Royal Mails slowest delivery. They deem you will receive the letter 2 days after dispatch although C9 100002 service wouldn't achieve this delivery time.
4th part None of the correspondence is dated, neither is the envelope franked with a date. Only date mentioned is the date of the contravention.

14 mars 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Ann,
We’re sorry to hear about your concerns. Signage is in place at our sites to clearly outline the applicable terms and conditions. Parking Charge Notices and related correspondence are issued in line with our procedures.
If you believe there has been an issue with the timing, we would be happy to review this further. Please provide your PCN reference and any supporting details via our live chat bot or by post so our team can look into the matter for you.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

Euro Car Parks Ltd

This company is disgusting. Their online appeal process is not suitable or provides a reference number, facility to attach the receipt as requested. There is no acknowledgement email received. I have submitted an additional appeal in writing via recorded delivery. Still waiting a response and unable to speak with a person from the company.

19 mars 2026
Avis spontané
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Réponse de Euro Parking Services

Dear Susan,
We’re sorry to hear about your experience. However, it appears this review may relate to a different parking operator, as we are Euro Parking Services and not Euro Car Parks Ltd.
We aim to operate fairly and ensure all cases are reviewed in line with our procedures. We recommend contacting the relevant operator directly, who will be best placed to assist you further.
Warm regards,
Euro Parking Services

Noté 1 sur 5 étoiles

My friend and I went for a meal a at…

My friend and I went for a meal a at bear & staff pub gateacre and the waiter who looked after us didn't even asked for the registration of the my friends car even though I had it to hand im disgusted to see my friend has received at fine even though we were eating at this place food was over priced meat was like leather and will not be visiting again to be conned

3 mars 2026
Avis spontané
Logo de Euro Parking Services

Réponse de Euro Parking Services

Dear Perry,
We’re sorry to hear about your experience. The applicable terms and conditions are outlined on the signage. As the parking charge notice is issued to the vehicle, your friend will need to contact us directly with the PCN reference and any supporting details so our team can look into this further.
Warm regards,
Euro Parking Services

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