Needed a replacement for my living room bay windows, which were old and leaky. Euroseal did a quick survey and quote, everyone turned up on-time and were very polite and efficient. The new windows... Voir plus
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Eurolseal Windows are a really professional firm. They arrived on time, they did a very good job putting my front door in. The work men were very friendly and considerate. Cleaned up after themselv... Voir plus
L'entreprise a répondu
Had our front door fitted. Done a brilliant job. A lot warmer now, fitters were polite and efficiant. Even cleared up after themselves. Would definately recommend this company.
L'entreprise a répondu
Every single step of the process of replacing our windows and doors was flawless. Super impressed with every member of the team we met, super kind, realistic and didn’t push us whatsoever. We didn’t r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Euroseal is a kind approaching and professional window company that supply's services such as, replacement windows, doors, fascia's, conservatory's and more. We provide affordable quotes to all customer requests and aim to improve and expand our company to achieve great customer satisfaction.
Coordonnées de contact
47-53 Trinity Street, ST1 5LQ, Stoke-on-Trent, Royaume-Uni
- 01782 211100
- info@eurosealwindows.co.uk
- eurosealwindows.co.uk
4,6
Excellent
3 k avis
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A répondu à 70 % de ses avis négatifs
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Réponse de Euroseal Windows Ltd
Hello Berna, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Very friendly and polite sales man…
Very friendly and polite sales man (self employed) was in our property approx 2 hours including phone calls to his boss. His initial quote was £38000, this was brought down to £19000 I had already said I want a single quote..the following week the boss called me and applied high pressure to get me to book in job or the £19 k on offer was lost..I requested a written quote - none provided. I have today had another call from them asking for me to book in to measure up for quote!!.
In the meantime I have had another company in offering very similar products that meet the same specifications 30 mins in house suggested price £13k.
Approx date of appointment 12th July 2026
Don't use
12 juin 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Update. 08/08/26
THIS REVIEW IS FAKE PLEASE READ BELOW
As per Trustpilots guidelines, any customer who leaves a review is asked to provide details of there interaction confidentially within 3 days to Trustpilot.
This proves that there review is genuine and gives the company a chance to investigate and give a honest reply.
Each business reviewed on here only has a user name to work with (no name, phone number or address to help investigate so without there details our hands are tied, unfortunately this does open the floodgates for anyone, customer or company to leave fake reviews.)
As Trustpilot won't remove reviews unless they break there rules, ie swearing, racial slurs, threatening etc, the reviews stay online. So for this reason it falls to the company to try and investigate and give there genuine response.
As Coziwasboard has provided no details to Trustpilot or ourselves we deem this review as fake.
Dear Coziwasbored,
I’m sorry but I think you may have us confused with another window company, the only time we actually book a survey is when the order is placed so I can’t see this being us as yours is just a quotation.
One question though if I may, a sentence in your review has my interest piqued, could I please enquire the reason you put self employed in brackets? I have never come across a comment like yours before And wondered if you have something against self employed workers, are you selfemployedist??
Kind regards
Allen Brookes
Rubber Roof on Bay window!
Have previously used Euroseal on our home to replace windows, doors, guttering & fascias. We also had French doors installed in dining room.
Our bay window in the living room was leaking so Euroseal measured the job, gave us a quote and the surveyor came out. Job booked in and completed last week.
Workmen arrived as scheduled. They completed the job within a couple of hours and left the area clean & tidy.
Would highly recommend Euroseal to both family & friends.
31 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Helen, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
European recently fitted porch doors on…
European recently fitted porch doors on my granddaughter house.The results are great.No fuss simply a good job and all the waste taken away. Would highly recommend Euroseal for all replacement doors and windows
30 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Ron, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Great fitters cleaned up after had all…
Great fitters cleaned up after had all windows and doors fitted fantastic quality
31 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Kevin, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Great service left the house clean and…
Great service left the house clean and tidy before they left, very pleased and would highly recommend
29 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Connor, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Fast and clean
Installation took just under an hour and the engineers were clean and tidy
30 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Jamie, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
First class installation
First class installation by two very professional lads. Worked superbly as a team and left the place clean and tidy. Very happy with the quality of the windows and service
27 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Kevin, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
I recently had my fascias
I recently had my fascias, guttering etc done by Martin and John! They have done an incredible job and both are really friendly and trustworthy. Im so grateful to them for the outstanding workmanship! Thank you 🤩
20 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Samantha, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
2nd time had work done and fabulous job…
2nd time had work done and fabulous job again really please, quick efficient and pleasant workers. Definitely recommend.
28 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Debbie, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
My experience was amazing
My experience was amazing
The staff was very professional they know what they doing
Very polite and clean
I will use them again
Thank you for a great job.
20 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Maria, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Very pleased with Euroseal,and the work…
Very pleased with Euroseal,and the work we have had done by them.
Workmen prompt on arrival,work really well and do an excellent job!
Leave everywhere clean and tidy,no mess left at all.
Highly recommend.
22 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Anne, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Great communication
Great communication, kept us informed every step.
The fitters were 5 star, properly cleaned up after themselves, very informative about the aftercare.
23 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Installation was very fast
Installation was very fast. Window was finished in an hour and everything was left clean and tidy
22 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello Gareth, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Great service from both lads
Great service from both lads, never stopped till they finished. Very clean work, no mess. Couldn't praise them enough. Great work lads!
24 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there Chalky, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Exceptional Service
We are very pleased with our windows! All windows from Euroseal are high quality and fitted in an exceptional way. Installers arrived promptly and cleaned well before they left.
Overall communication with company has been really good. Highly recommended company!
23 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Would not recommend this company
The day one of this company's representatives knocked on my door was one of the worst decisions I've ever made.
I was told there were government grants available for new doors and windows and was encouraged to arrange a visit with one of their consultants. As I was already planning to replace my front door, I agreed.
About a week later, the consultant came to my house and initially quoted me £5,500 for the front door alone. After applying several "special offers", the price came down to around £3,500. He kept telling me these doors were unique because they were manufactured locally using British composite materials, which supposedly justified the high price. After a lengthy negotiation, the price was reduced to around £1,950. I eventually agreed because I was told I would be supporting a local British business.
Unfortunately, the problems started on the installation day. The fitters were supposed to arrive at 2:00 pm but turned up before 8:00 am without any prior notice.
Once the installation was finished, I noticed that the internal trim was pulling away from both the wall and the floor, the glass had been fitted crooked, and there was around 1.5 cm of expanding foam visible around the outside of the glass. When I pointed this out, the fitter told me someone would come back to replace the glass because he didn't have the necessary parts with him.
Around three weeks later, the same fitter returned. Instead of replacing the glass or the faulty part, he removed the glass, roughly cut away the exposed foam and simply covered everything with silicone. The finished result looked even worse than before and, honestly, worse than my old door. He also refused to fix the trim, claiming that in older properties it's normal for it to stand away from the wall. To this day, one of the internal trim pieces keeps pulling away from the frame and coming loose. Every so often I have to push it back into place because it won't stay fitted properly.
I contacted the company again and asked them to send someone else to put things right. They booked an appointment several weeks later. I stayed at home all day waiting for them, but nobody turned up. When I called the company, I was told the visit wasn't going ahead. They arranged another appointment, but on the morning of the visit I received a text message saying their van had broken down and once again nobody came.
Finally, I'd like to point out that the doors they advertise as being unique and specially manufactured by them turned out to be standard composite doors, similar to those fitted by many other companies. The chrome parts, including the handle and other fittings, were already scratched before installation, as though they had been lying on a hard surface for a long time.
After this whole experience, I was left with unfinished repairs, poor-quality workmanship, cancelled appointments and very disappointing after-sales service. Based on my experience, I cannot recommend this company.
23 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Dear Mr Piotrowski,
My upmost apologies with regards to the issues that you have had with you door, this is not the service we offer, and yes we don't manufacture doors ourselves, but everything we fit comes under our umbrella, normally if there is a issue with a job, its completed on the first service visit I do know that we are visiting you on the 13/8/26 and all I can say to reassure you sir, is that is if we can't sort the problems out I will be demanding from our door supplier that they fit you a complete new door.
Apologies again
Allen Brookes
My email is below, so if you ever need me please contact me there or on our office number.
allenbrookes@eurosealwindows.co.uk
The tradesmen were polite and friendly…
IThe tradesmen were polite and friendly and got the job done. They made a excellent job of fitting the garage door and didn't leave any mess at all.
20 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hello, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Great experience from start to finish
Great experience from start to finish. The man who came round initially to go through what I wanted was brilliant, did me a great price, I only had to wait a couple of weeks for installation, again the lads came out it was done really quick to a high standard and everything was cleaned up after. Would highly recommend
20 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Hi there hayley, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
I would strongly advise anyone to avoid…
I would strongly advise anyone to avoid this company.
My 78-year-old mother, who lives alone, was approached at her doorstep by a Euroseal salesperson. During the visit they asked whether she had Power of Attorney, then used what I believe were high-pressure sales tactics to secure an agreement for work.
The job was to replace the plywood deck and install an EPDM rubber roof on a small shed roof of around 3m². She was initially quoted around £5,679 before the salesperson made a phone call to their "manager" and suddenly offered a "special deal" of £3,726, claiming it was only available if she agreed there and then. She was also asked to pay a deposit immediately. I wish there was an upload box to post their vague price and contract.
In my opinion, this is an excessive price for the work involved, and the pressure to make an immediate decision is particularly concerning when dealing with an elderly person living on their own.
The paperwork was then sent by email as a PDF, despite my mother having no idea how to open or read PDF documents. As a result, the family only became aware of what had happened after the cancellation period had passed.
The work was started but was not completed in a single visit ( 3 hours), and the installers had to return to finish it. Despite the job not yet being fully completed or checked to ensure we were satisfied with the standard of the work, they stood at my mother's door requesting payment of the remaining balance, leaving only £200 outstanding. We have concerns about the quality of the work and believe customers should have the opportunity to inspect a completed job before being placed under pressure to make full payment.
I believe companies have a responsibility to treat older and potentially vulnerable customers fairly, and this experience fell well short of that standard. I will be reporting my concerns to Trading Standards so they can consider whether further investigation is appropriate.
If you have elderly relatives, please check in with them regularly, especially if they receive unexpected callers at the door. In my view, vulnerable people are particularly at risk from this type of selling approach.
16 juillet 2026
Avis spontané
Réponse de Euroseal Windows Ltd
Dear Lynne,
My apologies that you feel this way, for clarity please let me explain how we work as a company.
We will not attend any customer properties until we have discussed the appointment over the phone, during this call, we will ask the customer if they would still like us to attend, what time is convenient for them, and also explain what we will be doing whilst we're in attendance at there property.
During this phone call if the customer is of a elderly nature, or if they don't have a partner we will ask is there any friend or family they would like to be there with them whilst we visit. If at any point we feel that the customer could be vulnerable, we explain that we can not proceed any further until we speak to a member of there family, and all contact is cancelled until this happens. Asking your mother if there is a power of attorney shows you that we follow the guidelines with regard to any vulnerable person, we ask this not to be rude or nosy, our aim is to protect the customer first and the company second.
Once we have clarified this information and explained ourselves if the customer would still like us to attend we we will then visit and discuss what the customer needs and how we could possibly help. At no point do we pressure any customer, the pressure is on us, to make sure we offer the best service and price.
With regards to your mother's order, apart from our company brochures, all our contracts and surveys are now done electronically, we do this one to lower our costs and two to help the environment, our representatives go through each contract with the customer, before a copy is emailed to them, we do ask if they need any help opening any of the emails. We also leave a full colour brochure, with phone numbers to contact us whenever necessary.
Also please be aware its not just a piece of rubber we replace, we remove the old existing roof, replace all wooden beam, renew all OSB boards, fit a firestone rubber roof which is a market leader for rubber roofs and then we fit fascia soffit and gutter where needed to finish. We also give a full 10 year warranty on all parts and labour and 25 year warranty on the firestone rubber, as we have outlived our warranties twice, we are very confident in the warranties we give, and your mother can be very confident, that if anything goes wrong, we will still be in business to fix it.
And finally when the job was 99% complete we explained to your mother that we were unfortunately missing one piece of gutter to finish the job, and would she be happy to pay us some of the balance and the rest when we installed the missing gutter, (which was booked in when we realised the gutter was missing, and is for tomorrow, 22/07/26 will only take about 30 minutes to fit and is 3 business days after initial installation, if there would have a severe weather warning for rain, it would have been done sooner.)
If your mother would had wanted to pay the full amount when the gutter was installed then we would have taken the full balance then. Most companies work this way, There was no demand for payment. Your mother and our installers agreed on the figure paid, and was extremely happy with the work we had completed
At no point did your mother raise any issues with any part of this contract, there are freephone and office numbers on the brochures that are left with every customer. At any point she could have contacted us, and we would have cancelled the order immediately.
Our surveyor also visited seven days after the order date and at no point did your mother mention that she felt pressured or intimidated or even unhappy with the order placed, as anyone who seems unhappy with there contract, we will place that order on hold until we speak to them.
I hope this clears any questions or misgivings you have, if you do want to discuss anything else please contact me at
allenbrookes@eurosealwindows.co.uk
or 01782 211100
Kind regards
Allen Brookes
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