They rebuilt us as one P&L instead of three channel silos. Blended margin is what they optimize, and it shows in the monthly numbers.
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Lisez les avis des autres
Eva found $200,000 in unclaimed reimbursements in the first audit. That alone made the decision easy, and the advertising results since have kept it easy.
As CFO, costs across vendors were getting out of control. They stepped in and brought structure. Better terms, clearer communication, and fewer mistakes. Inventory is handled smarter now, no more cash... Voir plus
Running pet products across Amazon, Shopify, Walmart and TikTok used to be messy. Eva aligned everything. No more overselling, cleaner brand across channels. +28% revenue in 6 months with better margi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EVA Commerce is a leading SaaS and agency provider specializing in profit-driven, inventory-aware advertising for top marketplaces like Amazon, Walmart, Wayfair, and Faire. Our platform offers cutting-edge features including hourly bid management and conversion-focused strategies, supported by industry experts. We help brands and sellers maximize their ROI with data-driven insights and advanced algorithms. Beyond advertising, we provide comprehensive reimbursement and brand audit services to ensure optimal performance and efficiency. At EVA Commerce, we’re dedicated to driving growth and success for our clients through tailored solutions and unparalleled expertise.
Coordonnées de contact
Eva Commerce, 5770 Aster Meadows PL, San Diego CA , 92130, San Diego, Etats-Unis
- +1 (858) 630-4777
- success@eva.guru
- eva.guru
4,5
Excellent
91 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Professional company
We have been collaborating with Eva for 2 months now and I have nothing but good things to say.
They are a tech-savvy company that always put the client in the front row. Would be happy to recommend them to anyone that need help to increase their E-commerce sales.
2 août 2024
Avis spontané
Réponse de Eva Commerce
Thank you for the amazing feedback!
This software is totally junk
This software is totally junk. we used 3 months and lost more than $50,000 because of extremely poor performance. Sales droped 30%, Advertisement performance down 35%. They still want to charge thousands for their terrirble performance. Stay away their claimed AI solution. They have no idea what they are doing. Stay far away
2 mai 2024
Avis spontané
Réponse de Eva Commerce
Jason, we are very sorry for the experience but looking into data and communication we have seen that the drop is not caused by the Eva Managed Campaigns. Having said that we would like to offer you one month of free management and audit, to compensate your loss and make sure you are satisfied. We will approach you via email.
Great amazon advertising
This is the first time we used a tech company instead of agency and our profits increased by 30% with AI ad optimization and expert services
1 mai 2024
Avis spontané
Réponse de Eva Commerce
Thank you for the amazing feedback!
reliable broker
23 juillet 2024
Avis spontané
Réponse de Eva Commerce
Thank you for the amazing feedback!
Ineffective Replenishment Solution and Poor Customer Service
I have requested the deletion of my account several times, but they ignore my cancellation messages.
WARNING: Their terms and conditions state that you must pay TWO FULL MONTHS upon cancellation.
Additionally, their replenishment solution is ineffective for those using multiple marketplaces with the same SKU. Each marketplace must be checked separately for replenishment data, without a single page that aggregates all the necessary information.
Their reimbursement solution covers very few cases compared to competitors.
17 juillet 2024
Avis spontané
Réponse de Eva Commerce
Team tried to reach out to you several times as the main issue is the way you use the replenishment forecasting. Once we can have an onboarding call you can understand how to use the tool better and we will give you 3 months free access. Please reach out to barry.guze@eva.guru
The software is extremely buggy
The software is extremely buggy, I keep finding bugs and reporting them to their developer team for fixes. Their online chat service used to be very responsive, however nowadays they reply after a few days or does not reply at all.
I also don't understand why the repricer set prices to minimum immediately when all other competitors have their prices well above minimum prices.
8 août 2022
Avis spontané
Réponse de Eva Commerce
Thank you so much for taking the time to leave your valuable feedback. We're so sorry to hear that your experience was not ideal!
We understand how waiting can be frustrating, especially while running an Amazon business in this competitive environment. In order to provide a clear and smooth process, we adapt our service and communication channels with shortened paths. Our issue ticket system is designed for solving issues directly and in a shorter period. We also have our hotline with a voice message option open 24/7.
Eva repricer focuses on maximizing your profits based on your target settings, competition, market demand, sales velocity, expenses, and inventory. We would love to arrange a session with our experts to determine the best strategy to beat your competition.
Please feel free to contact our customer success team anytime 24/7 to set a strategy call.
+1 (877) 778-2002
Good luck! We hope to make your experience over the moon amazing this time!
Responsive Tool, Intentional Service
I am a new seller and quite overwhelmed. Evaʻs service professionals available and responsive. The chat and personal appointments are very helpful. After learning to set up repricer, I see that the tool is very responsive and effective in moving my products! I am very happy with results thus far and would recommend to fellow resellers.
22 juin 2022
Avis spontané
They do not comply to GDPR Policies
I have asked multiple times to have my account deleted, after the first time they apologised and said they will do it and I will not receive anything else from them.
3 months later, I still receive marketing emails from them.
17 juin 2022
Avis spontané
Réponse de Eva Commerce
Thank you for taking the time to leave your feedback. We take the protection of information and GDPR Policies seriously. We are sorry for this inconvenience and we will investigate further. If you can share your email address that you receive the last email, we would like to make sure of the removal of your information and prevent future activities. Could you please send an email to `marketing@eva.guru`?
Additionally, for all who wish not to receive our emails, we always keep an Unsubscribe button for permanent blocking.
Thank you.
Eva is a great software but needs some…
Eva is a great software but needs some fixing with the buttons. It's kind of annoying when trying to enter in numbers and I cannot click the box because it is not where the link is.
19 mai 2022
Réponse de Eva Commerce
Thank you so much for your valuable feedback. We're very lucky to have such awesome customers who help us improve every day! Would it be possible to connect so that we can learn more about which button you're having trouble with and find ways of helping you and all of our other customers? Thanks again!
I find this tool excellent
I find this tool excellent. I rely on this tool to make inform decisions on my business. I like the the repricing tool.
The support from the team is great. Thank you Alex C and Alex C for the support.
27 avril 2022
Réponse de Eva Commerce
What a wonderful way to start our day, by hearing such great news and passing on to the team and especially Alex C how much their hard work is appreciated. Thank you for taking the time to make our day!
Thank you for reaching out to me
Thank you for reaching out to me. I also appreciate for a quick resolution to my problem.
25 avril 2022
Avis spontané
Réponse de Eva Commerce
That's great! Thank you so much for taking the time to leave your feedback. We're so glad you had a positive experience!
Love this software
Love this software. So easy to use and the customer service is so great! So easy to get solution and help even the founder helps. More power!
24 avril 2022
Avis spontané
Réponse de Eva Commerce
Amazing! We're so happy to hear that our software is working so well for you and your business and that you've had a positive experience with our 24/7 customer support. Thanks so much for taking the time to tell us about it!
Great PPC Service
Easy to use software, accurate data. Evs runs my PPC too and when they started they were able to remove majority of the ineffective campaigns and look at the account holistically not just from campaign perspective. Highly recommended
23 avril 2022
Avis spontané
Réponse de Eva Commerce
This is so great to hear! Thank you so much for your feedback. We're so glad to hear that our PPC team's holistic approach to managing advertising for maximum profits is working well for you and your business!
Good customer service, but clumsy tool
I feel like leaving my feedback as this may help others making a decision on going with these guys or not.
The customer service is usually very attentive and responsive, however when it comes down to the tool itself, I didn't have a good experience.
Also every time I raised an issue with them, they'd never come up with a detailed response in regards to your issue, they'd usually say: "oh, eva has done 1.000 pricing decisions", rather than "I can see that even though you've set the price to be X, it hasn't changed for reason Y".
These are the issues I have faced, which they haven't provided a proper response or addressed:
1. Downloading or uploading the inventory file can take hours or sometimes even won't finish. I'm talking about 200kb files here, not huge ones
2. When the upload is successful, prices will take hours to get changed on amazon. So if you add up this issue with issue number 1, sometimes price may take 3-4 hours to change (if the upload works of course)
3. After logging into the eva account, the system will eventually log you off immediately.
22 avril 2022
Avis spontané
Réponse de Eva Commerce
Thank you so much for your thoughtful feedback. We're so glad to hear that you had a great experience with our customer success team.
In regard to the areas you explained you were experiencing some difficulty, we're so sorry to hear that your experience was not ideal! We discovered in your case that when downloading the inventory file, there was a store specific issue. We did open a case with Amazon and were able to resolve this problem. Now that it is fixed, if possible, we would love to have you test it again. Our goal is to have a maximum of 2 minutes to download/upload the excel sheets to Amazon.
To give you the opportunity to re-test now that the store connection issue has been fixed, we would love to offer you 2 free months to give it another spin and see how the tool does for you. Please feel free to contact our customer success department anytime 24/7 to facilitate the extended free trial on your account. 1-833-444-0255
Good luck! We hope to make your experience over-the-moon amazing this time!
Above and beyond
The team at Eva continues to not just offer the services listed on the website, but add more and more tools and data every month to help sellers run and grow their business.
5 avril 2022
Réponse de Eva Commerce
Wow - thank you so much for your feedback! We're so glad to hear that you're enjoying Eva and we hope you'll continue to give us your feedback so we can continue to improve our platform every day!
5star repricer 2star reimbursement
The price for the subscription is good for a new seller like me. And the Reprice doing the job great. The only I don't like about what I experience is the reimbursement. Need to enhance the team to be pretty serious in handling reimbursement cases as it is so disappointing without feedback and a result to receive. But, Eva is still 5 Star to me since my sales excelled with a help of a repricer.
5 avril 2022
Réponse de Eva Commerce
Hey there! We're so glad to hear that you're having such a great experience with the repricing tool! I wanted to make sure you're aware that all of the reimbursement data is available for you to view at any time on your dashboard. Please don't hesitate to call our customer service line or send a quick chat through our website if you need some help walking through viewing that data. We'd love to help!
Highly recommend
Highly recommend, Eva is one of the best repricer which increase our sales and profit.
How about the customer service, 24/7 always available and ready to help.
Kindly with respect to whole Eva's Team
5 avril 2022
Réponse de Eva Commerce
Thank you so much! We're so glad to hear you've had a great experience!
Alex gave me a very easy to follow and…
Alex gave me a very easy to follow and understand overview of the new menu of services at EVA. He sent me links on how to Remove aged inventory; how to update pricing via bulk .
5 avril 2022
Réponse de Eva Commerce
That's wonderful! We're so happy to know that Alex was able to make a difference in your day and your business by making the platform as easy as possible to understand and use. Please continue to reach out whenever you need a hand!
I love Eva because of the excellent…
I love Eva because of the excellent customer service and quick response to any issues that may arise from time to time. The staff is always friendly and they truly make me feel comfortable with any questions that I have.
5 avril 2022
Réponse de Eva Commerce
That's wonderful! We're so glad to hear it! Thank you for taking the time to leave your feedback. We hope you'll always let us know of anything we can do to improve.
Excellent tool
EVA is the most advanced and impressive tool I have ever used with my Amazon seller account. The results are astonishing.
5 avril 2022
Réponse de Eva Commerce
That is so amazing to hear! Thank you so much for letting us know how our platform is working for you!
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