Everambr Avis 

37
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Quality Issue with glasses, replacement promised but not delivered, despite multiple promises to send a replacement. Dan seems like a nice fella but didn't deliver as promised. Disappointed.

Noté 5 sur 5 étoiles

Dan is persistent and dedicated to customer satisfaction. I had some issues with my last order due to tariffs and he went above and beyond to get my order to me. That's without mentioning the pro... Voir plus

Noté 2 sur 5 étoiles

The glasses are nicely designed and lasted daily use for 2 years. However, shoddy customer service has let them down after I mistakenly placed a recent order and immediately contacted them to canc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic glasses that significantly helped my sleep. Usually spend 9+ hours a day looking at screens, since I got my first pair from Ambr 2 years ago I haven’t looked back. Glasses are great quality,... Voir plus


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,5

Tous les avis

(37)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The solution to headaches!

I am very satisfied with the blue light glasses, it helps me so much! No more headaches from being in front of a computer for long periods of time. I have them ordered as well for my family and recommended them to a few friends as well that have also got them. Haven't heard yet anyone that they are not pleased. Thank you!!

5 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Blue light glasses has helped my light induced migraine

Daily use of my laptop resulted in light induced migraine. Ambr website gave me an excellent choice of blue light glasses with an excellent choice of frames. Delivery was swift and my migraines have drastically reduced. I would throughly recommend Ambr Eyewear for excellent service, choice and price. Thank you Ambr Eyewear. :-))

26 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend getting these

Highly recommend getting these, they really do help my eyes. If you are even thinking about them get them because they do help.
They are high quality and sturdy (have bent the arm hinge a few times and just bent it back, still perfect).
-Zenith glasses-

23 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great protection

My eyes were really tired and dry due to the long hours spent in front of the computer, so I bought the blue light glasses. It took me a couple of weeks to get used to them, but now I cannot even spend 20 min in front of the screen without using them!

22 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Must buy for for work from home

Fantastic glasses that significantly helped my sleep. Usually spend 9+ hours a day looking at screens, since I got my first pair from Ambr 2 years ago I haven’t looked back. Glasses are great quality, resistant and stylish. Support local!

22 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

I love my ambr eyewear glasses

I love my ambr eyewear glasses! Needed some new prescription glasses that'd help with computer based eye strain and these solved it! The virtual try on was perfect and I have the transition lenses for sunglasses/UV protection in them also. Only downside is they transition too easily and take quite a while to go down which isn't bad!

22 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product & service

Brilliant service, fast shipping and fantastic product. My eyes needed some help from all of the screen time associated with WFH and these have definitely helped. I would recommend these to anyone!

22 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

No more eye pain/headaches

I will not work on my laptop without the blue filter glasses. As a student, I spend a lot of time typing. Before wearing the glasses, I had to stop frequently due to eye pain. With the glasses, I take frequent breaks but I experience no pain. So vital I bought a second pair. Highly recommend!

22 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Totally not worth it!

I had the worst experience. Don't buy these glasses as they are not worth it. Invest in a bit more expensive brand because these glasses don't really work as expected.
I ordered my glasses in December before Christmas they arrived at the end of February! The customer service didn't try to resolve anything or offer support just enforced that I had to wait.
At the time they arrived, I didn't need them anymore but compared them to my Barnerbrand glasses and the Ambr glasses seemed like a joke so I sent them back.
It has been more than 3 weeks now since I returned the glasses and I haven't heard back from the company and they are not answering my emails. I have been scammed out of my money + I had to pay for shipping them back.
I really don't understand how they can have such good reviews on their website because they are not that good compared to other brands + the customer service is bad and after I ordered I didn't receive any invitation to leave a review so probably they are fake.

7 avril 2021
Avis spontané
Logo de Everambr

Réponse de Everambr

HI Elina, where do we start with this! Firstly, I think the late delivery of your glasses may have affected your perception of their quality. We are in no doubt of the quality of our glasses, as are the 1000s of 5-star reviews we have received. Regarding the late delivery, we are extremely sorry for this. Unfortunately Xmas 2020 was the most manic time in the history of the postal service - with 4x more online deliveries occurring than any point in history, and during a pandemic when manpower was lower. In hindsight, we should have used DHL Express for the month of December, that's our mistake. We are definitely hugely sorry about the lengthy delivery delay, I can assure you that this is not the case at present.

I have no idea how you can describe our glasses as a joke. I can only assume that your anger over the late delivery had negatively impacted your judgement. The brand you speak of use considerably less effective "blue reflect" lenses rather than actual blue light filtering lenses. Poorer quality blue light lenses will reflect a blue-ish or purple-ish shade, good quality ones will reflect green. A green reflection shows that the lens also has a premium AR coating, and that the blue light filtering is embedded in the lens itself, rather than a blue coating. It's interesting the affect that clever marketing and packaging can have on one's judgement.

We received your return about 6 business days ago. Our policy is the refund all returns within 10 business days. This is extremely normal practice for an online business.

It's really really upsetting as a small business owner that you've decided to throw around words on a public platform like "scam", "fake" etc. If you do a bit of research on our company, you will find that it's run by a hard working family who put a lot of time and effort into this company and its products. 99.9% of our customers are truly satisfied and I can count on one hand the amount of times people have had a bad experience.

Regarding the reviews, we use the Yotpo platform and our subscription allows us to send 500 review requests per month. Usually this reaches it's limit quite early in the month,. To imply fake reviews is simply insulting and totally false - again, something that frustratingly can be thrown about on a public platform.

Noté 5 sur 5 étoiles

Use my glasses everyday

Use my glasses everyday, quick delivery and good customer service.
Even sent out a glasses case after my order to replace an incorrect one.

19 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Pessima esperienza

Non metto in dubbio la qualità dei prodotti. Ma quello che manca è l'attenzione verso il cliente. L'assistenza spesso non risponde o risponde non risolvendo il problema. Aspetto il rimborso per un reso da un mese, cioè stiamo parlando di 15 giorni lavorativi. Non lo consiglio, perché non mi fido.

16 décembre 2020
Avis spontané
Logo de Everambr

Réponse de Everambr

Hi Emanuele, during this period of peak COVID, shipping times were unpredictable and out of our control. I apologise for your packet being 5-6 days late, however I don't believe that warrants a 1-star review given the circumstances.

Noté 5 sur 5 étoiles

Bedste investering for øjnene.

jeg bruger gennemsnitlig 14 timer foran et skærm om dagen og har altid synes at jeg manglede noget. Jeg søgte på adskillige sider, hvor de tilbød nogle skærmbriller som skulle hjælpe i mod "blue light" og her kom jeg frem til Ambr Eyewear, da de har briller som kan hjælpe mod blue light og samtidig så godt ud.

Jeg købte min til black Friday og må sige, at det er 190 kr givet godt ud, da de virkelig hjælper ens øjne med at slappe mere af, og jeg har den nærmest på 24/7. Jeg kan kune anbefale Ambr Eyewear, da de også har en fantastisk hurtig levering og service.

17 décembre 2018
Avis spontané

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