EverTrek Avis 

192
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

EBC trip booked through EverTrek for April 2027. It’s been at the top of my bucket list for so many years…..It’s high time I did it. Having done much research and through recommendations I chose Ev... Voir plus

Noté 5 sur 5 étoiles

Having successfully Summited Kili with Evertrek in August,I've just booked with them to do EBC. This decision was based on my previous experience with them planning that trip and the superb wa... Voir plus

Noté 5 sur 5 étoiles

I can’t recommend Dolly from EverTrek highly enough for her outstanding service and assistance with booking our Everest Base Camp trek! We had a lovely call where we discussed all the details... Voir plus

Noté 5 sur 5 étoiles

After much deliberation, I've finally booked my trip for myself and my son to EBC via Gokyo for November '27. Vicky was extremely helpful and patient in answering all my questions prior to booking, pa... Voir plus

À propos de l'entreprise

  1. Voyagiste
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  3. Agence d'excursions
  4. Agence de voyages

Écrit par l'entreprise

EverTrek is an award-winning UK travel company specialising in expert-led trips to locations including Everest Base Camp, Mount Kilimanjaro, Machu Picchu, Toubkal and many more. The EverTrek team are committed to building strong, long-lasting relationships with the local communities in each area visited, strengthening the local economy by creating jobs, as well as raising money for charitable initiatives. The company prides itself on its environmental credentials too, making it a priority to tackle environmental issues through its work. EverTrek was the first company from the UK to introduce fresh filtered drinking water in Nepal using water filters on every trip, eliminating the need for plastic bottles or chlorine tablets. With a core team of master mountaineers, EverTrek is able to offer unmatched expertise when it comes to planning, packing and preparing for your trip, whether you are trekking Yr Wyddfa in Wales, or Island Peak in Nepal. EverTrek boasts a trekking community of over 15,000 people and sends more people to Everest Base Camp than any other company – with the popularity of other trips not far behind. The EverTrek ethos is to travel responsibly with the best local guides, and to enjoy the journey from start to finish.


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4,8

Excellent

TrustScore 5 sur 5

192 avis

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4,8

Tous les avis

(192)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

After having an incredible trip to…

After having an incredible trip to Everest Base Camp with Evertrek, I booked again for Macchu Picchu and Aconcagua. The guides are the best, paid fairly and looked after and it really shows. The UK team are so friendly and welcoming, making booking super smooth.

The crux for me is the fact you can change the dates of your trip for free and no hassle if things go wrong (we moved dates twice due to Covid and then my friend breaking her leg), with exceptional customer service. Highly recommend.

17 novembre 2023
Avis spontané
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Réponse de EverTrek

Hey Lindz, thanks so much for your kind words and huge congrats on reaching Everest Base Camp. We can't wait to get Machu Picchu and Aconcagua adventures sorted for you now.

Noté 5 sur 5 étoiles

I found Evertrek were extremely…

I found Evertrek were extremely helpful, I left an inquiry and sophie called back promptly, emailing me all the information that I requested. The flexibility of times meant I could call around my work which made organising my trip much easier.

10 septembre 2024
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Réponse de EverTrek

Hey Darren, thanks for your kind review especially with Sophie, lets get that next adventure sorted for you.

Noté 5 sur 5 étoiles

Super helpful Sophie

We’ve yet to depart(!) but Evertrek (and in particular Sophie) have been super helpful in providing advice, tailoring our trip with add-ons and answering our various questions. We selected Evertrek because other providers were unable to commit to our needs 12 months in advance and we needed certainty on dates. I was also drawn to the UK training opportunities in the lead up.

10 septembre 2024
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Réponse de EverTrek

Hey D, thanks for your kind review and nice words on Sophie, and how helpful she has been getting you sorted for your trip. Look forward to seeing you on a UK training weekend.

Noté 5 sur 5 étoiles

Very responsive and helpful!

Very responsive and helpful!
Easy to book adventure holidays!
Not been to actual holiday yet, but I feel relaxed about it, I am sure they got it all planned !
Highly recommend!

9 septembre 2024
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Réponse de EverTrek

Hey Vita, thanks for your kind words and great to hear it was easy to book on. Look forward to getting the trip sorted for you.

Noté 5 sur 5 étoiles

I have done Everest Base Camp with…

I have done Everest Base Camp with Evertrek and even when the weather was bad and we would potentially miss our flight the staff did everything to get us back in time , this is let alone the fact that our guides and porters have now become close friends what a wonderful company.

10 septembre 2024
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Réponse de EverTrek

Hey Brandon, thanks for your kind words and how we dealt with your trip especially when there were weather delays. We know this is frustrating and sometimes there is not a lot we can do but great to hear the team looked after you. One of the best things about these trips are the people you meet and the friends you make, not just your group but your guides and porters too and awesome to hear this was the same for you. Chat soon!

Noté 1 sur 5 étoiles

I do not use my married name in reviews…

I do not use my married name in reviews EverTrek. And you say twice you have gone to Everest??? No. You have gone to Everest Base Camp. That's a simple journey for most people. Your aggressive response is repulsive. Show us your Everest Certs if you have gone there? Making yourself a laughing stock.

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Everything we wanted and more.

Before we even began our trip, the contact we had from  EverTrek was brilliant. Every question or query we emailed through was answered quickly or dealt with - including accommodating allergies and hiring appropriate kit. The option to be able to pay off our trip was appreciated (and used!).
I am 45, my husband is 54; we get out hiking as much as we can and lead pretty active lifestyles. The hiking aspect of this trip was completely doable (tough, but still doable!), however the altitude does make it a bit more challenging! Don't let that put you off though as the guides have strategies to lessen the impact and while it made it a little more challenging, it didn't take away from the experience at all. The more you prepare yourself physically, the more you will enjoy!!
The Tomacaya route is magic - and it truly felt our group had the mountains to ourselves. There were 10 of us in the group, and what an awesome bunch they were. Supportive, encouraging, understanding - and some of the best senses of humour I have come across (a must in the mountains!). Felt lucky to be able to experience this trek with them.
Our guides were brilliant, and knew exactly what pace to keep us at, had one eye on us the whole time and made sure we dragged our eyes away from the views when we needed to be watching our step. Their passion and knowledge about the mountains made it even more special.
The camping aspect was a highlight- while we like being out in the mountains, we are not campers. We hired sleeping bags, were provided with sleeping mats and despite the winds and freezing temps on the first night, we were comfy and warm in the tents (take hand warmers!). The campsites were absolutely stunning. The team would have them set up before we arrived and dinner would be on the go. The cooks did an amazing job and we were well fed each night with soups, hot meat dishes, rice/pasta/potato and salads. Lunch and breakfasts provided were also more than enough and exactly what we needed - vegetarian options also provided.
All guides, including our trips to Inca sites, had the local knowledge of when to be at certain places to miss the worst of the crowds, and like Victor and Andy (trek guides) Sylvia had amazing knowledge of Inca civilization and helped us to try and make sense of it all.
Obviously Machu Picchu was a highlight, but it was made even more special by what came before it. Those 6 days of trekking were just the best ever. As we joined the Inca Trail, it became obvious very quickly we were no longer up in 'our' mountains, and it was very different experience, but just as brilliant and beautiful. And getting to Sun Gate... a special moment!
The only thing about the actual trek I would feedback about it the organisation of tips for the team. They 100% deserve it, but some guidance on how to split it up between the teams would be useful - we spent a lot of time discussing this! I appreciate that a % is suggested, but either building this into the overall cost or guiding on the best ways to split would be useful - they all work as hard as each other and dividing up the money was difficult!
I genuinely can't say enough about how much we enjoyed the whole experience (including the early mornings) and I would do it all again in a second. 

10 août 2024
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Réponse de EverTrek

Hey Jane, thanks so much for your kind words about your trek to Machu Picchu via the remote Tomacaya route. As you mentioned the Sun Gate and looking down on Machu Picchu, I bet that was a lovely moment there. Thanks again and great to hear you enjoyed your trek. Look forward to getting your next adventure sorted.

Noté 5 sur 5 étoiles

Trip of a lifetime trekking Mt Kilimanjaro (Lomosho route)

Highly recommend booking a Mt. Kilimanjaro trek with Evertrek - we had helpful communication with lots of friendly staff before setting off. Mt Kilimanjaro is majestic and we feel privileged to have experienced it 🙏

Our chief guide Silvano and his team are EXCEPTIONAL and all 13 people in our group summited as a result. We cannot stress enough that it would not be possible to summit without the team. We are in awe of and forever grateful to every person on the team ❤️

We were also fortunate to share the journey with the loveliest bunch of people who were so much fun, making the whole experience more enjoyable than we could have hoped for. We cannot wait to meet up with them for a reunion in January 🍻

If you have already booked your trip and are lucky enough to have Silvano and his team, follow Silvano's advice and you will summit. Silvano asked for feedback on the final day and we could not think of any improvements they could make as everything was perfect. We all knew that we were in the best hands from day one ❤️

Our advice to trekkers would be to take Diamox before starting the trek, layer up for sleeping from Shira 1 camp, invest in blow up pillows or anything to make sleeping more comfortable, and take a selection of sugary sweets. We only took protein bars and were delighted when someone in the group shared haribo etc. for the odd treat 🍬

Our most important advice regards tipping. Evertrek recommend tipping 10% of the cost of the trip. When you see the size of the team (33 for our group) and how hard everyone is working doing all the heavy lifting and setting up between campsites, you will quickly realise that 10% is not enough when divided by this number of people. We found ourselves not having as much cash as we wanted to tip. Take plenty of US dollars to avoid this and be as generous as you can afford with tipping.

You can also consider giving to the team any items that you don't need at the end of the trip. If you have space in your suitcase, you could also consider taking items that would be helpful for local schools. Zara Tours can inform about required items.

Asante sana to Evertrek, Zara Tours, Silvano, Heavenlight, Hatibu, Joseph, Emanuelle, Lucas, Sampson, the chefs, and the entire team, for making our dreams come true. We are missing your singing and dancing.

Hakuna Matata 🎵❤️

5 août 2024
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Réponse de EverTrek

Hey Denise, thanks so much for your heartfelt review and we're stoked to hear that your Kilimanjaro trek was such a memorable and joyful experience. Silvano is one of our most popular guides and we're so glad they could help your entire group reach the summit. We can't wait to welcome you on your next adventure. Hakuna Matata, and here’s to more amazing journeys ahead! 🤙🏔️

Noté 5 sur 5 étoiles

Amazing holiday experience

Amazing holiday experience - from deposit (and postponing due to covid) to finally realising the dream of hiking to Everest Base Camp, Evertrek provided the best support and service. Its important to have confidence in the people and process of doing something out of the ordinary, and Evertrek ensured that any concerns and worries were addressed before and most importantly during the hike. Great team, lovely people.

27 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Company With Great People! 5*****

Fantastic experience with Evertrek on my trek to Kilimanjaro both from the UK and in country in Tanzania. Nothing too much trouble. Loved the Tuesday tune in sessions and all that the company has to offer. Would not hesitate to use again.

15 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

No deposit returned even with medical letter

I have been medically told not to hike due to a spinal injury and having to have a operation a spinal nerve block.
Told Evertreck with over a years notice that I can no long go on trip to Toubkal due next year November and gave them a letter from hospital.
To get told you do not get deposit back as it's non returnable.
So my advice do not use there payment system unless you can guarantee you will not be ill or have a Injury which might affect your travel.
They will take your money

11 juillet 2024
Avis spontané
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Réponse de EverTrek

Hey Richard, thanks for sharing your feedback with us. We are genuinely sorry to hear about your spinal injury and the need for surgery and do wish you all the very best. We understand how frustrating and disappointing it must be to cancel a much-anticipated trip due to health reasons.

At EverTrek, we strive to provide exceptional adventure travel experiences, and a key part of making that happen involves the work our team does here in the UK and making arrangements for your trip well in advance for your trek. Our non-refundable deposits which are very common in the travel space, help us manage these commitments and maintain the high standards of service that our customers expect both prior to a trek and on the trek itself. However, we understand that unforeseen medical issues can arise, and we massively empathize with your situation as I can imagine it must be really tough not being able to go on the adventure. We do advise anyone to obtain travel insurance when booking a trek in case of these circumstances of trip cancellation but appreciate this isn't always a first priority.

Your feedback is super valuable to us, and we take it seriously. We are always looking for ways to improve our booking processes and better serve our EverTrekkers and hope that one day, we have the opportunity to welcome you on a future adventure once you have fully recovered.

Always happy to chat about this anytime but we wish you a smooth and speedy recovery.

The EverTrek Team

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic. So far I have done EBC and Machu Picchu with EverTrek and both treks were amazing and organised perfectly. The support from EverTrek was fantastic. They are extremely helpful and always happy to help. Definitely will use again.

17 mai 2024
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Réponse de EverTrek

Hey Kasia, thanks so much for your kind words about your trips to Everest Base Camp and Machu Picchu. Look forward to getting that next adventure in the diary for you!

Noté 5 sur 5 étoiles

Evertrek - Kilimanjaro...amazing

Went to trek up Kilimanjaro with Evertrek. It was the most wonderful experience.
From booking to the final day of the trek it was easy and very well organized. You can pay monthly which helps loads, you can add extras and the guides they use overseas are incredible.
Our guides gave us valuable advise and explained everything in detail. We got extra help when we needed it and felt so safe 100% of the time. The hotel was amazing and the staff were fantastic. I have more adventures coming up and Evertrek will be at the top of my list without a doubt. I could go on forever about how brilliant it was but I don't want to bore everyone.

17 juin 2024
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Huge congrats on making the Kili summit and great to hear certain things helped like the monthly payments and the trip organization. Look forward to getting that next adventure sorted for you! 🤙

Noté 5 sur 5 étoiles

A huge thanks our trip was fantastic ,

A huge thanks our trip was fantastic ,
bec. of this company . No problem when we booked. it was very easy booking no hassle
They are very organized .I can highly recommend!!
Definitely use this again for our next Trip. :)

13 mai 2024
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Réponse de EverTrek

Hey Mediee, thanks for your kind words and awesome to hear you had a fantastic trip, Lets get that next one sorted ehh!🙌

Noté 5 sur 5 étoiles

Snowdonia Training Weekend…

I attended Evertrek’s first training weekend in Snowdonia. A nice alternative to the previous weekends in the Brecon Beacons.
Great location, the Evertrek team were fabulous as usual along with the amazing Mountain Guides. Respect to these experts who took care of me following a minor fall.
A nice addition having the Altitude Centre to provide some very interesting training. A nice group of people to meet up with.
Thanks Evertrek 👍🥾🎒

22 juin 2024
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Réponse de EverTrek

Hey Adam, you're a training weekend legend these days! Great to have you along with us again and hope the knee gets better soon mate. Goodluck for your Kili trip in September

Noté 5 sur 5 étoiles

Don’t hesitate.


The Snowdonia Training was a fantastic experience. I know some are put off by the £295 price tag but you’re getting so much for your money. Not only do you get a day and a half of beautiful hiking, the guides and yetis share so much knowledge with you, which helps your forthcoming treks no end. We stopped to appreciate a rare bird, be shown a certain rock or plant, understand the local topography, be introduced to different trekking route options, learn about the history of the landscape and the Welsh names. We had professional kit and packing demonstrations from mountain leaders and then understood from the yetis what that meant for us on our Evertrek trips. This time we even met someone from the Altitude Centre to understand the effects high altitude can have on performance. Plus you get to meet like-minded people all with different experiences and trekking stories to share. I couldn’t recommend it enough.

21 juin 2024
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Hey Vikki, thanks so much for your feedback and we had an absolutely awesome time with you this weekend. Great to catchup too after your last adventures with us.

Noté 5 sur 5 étoiles

I had the BEST holiday ever with Evertrek in Nepal!

I went on the "Ultimate Island Peak and Everest Base Camp Expedition" with Evertrek and it was the best holiday I have ever had! Evertrek was so helpful and accommodating from the moment I was enquiring about the trip, as I had many questions about travelling for Nepal for the first time and on my own. The whole experience in Nepal was incredible. They had a very supportive Nepalese team and the Sherpas (Dakipa and Pemba) and porters were so friendly, helpful, supportive and accommodating. Also, the hotel Evertrek selected in Kathmandu is beatiful and exactly what you need after being hiking/climbing for weeks, it really was the perfect way to finish the trip in Nepal and I can't wait to go back!

Even months after my trip to Nepal, Evertrek continued to provide excellent customer service (thank you Sophie/Dave) as I forgot a souvenir I bought in Namche Bazaar at "Sagarmatha next", and they helped me to get it back all the way to London.

I will definitely travel with Evertrek again soon!

4 novembre 2023
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Réponse de EverTrek

Hey Karina, thanks so much for your kind words especially about our team both in Nepal and the UK Yeti team. Sounds like you had a great trip to Everest base camp and Island Peak and can't wait to plan your next adventure with us! 🙌

Noté 1 sur 5 étoiles

Better and more supportive companies out there

Despite an amazing trip to EBC from the Sherpas, porters and guides, Evertrek let us as a group of travellers down. Poor communication from the start of the trip to not even knowing when the Welcome meeting was, to then meet an uninterested/unenthusiastic Evertrek representative at the hotel and then to be let down/poor communication in an emergency situation as a group is inexcusable! Every member of the group felt completely let down and it finished the trip on a very flat/low mood when we should have been celebrating and on a high 😞 shame on you Evertrek! Better companies out there, will never use again 😞

13 avril 2024
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Réponse de EverTrek

Hi Denise, thank you for your feedback regarding your trip to Everest Base Camp, especially about the EverTrek guides and porters and that it was an amazing trip to EBC. However, we're sorry to hear that you feel you didn't have the 5* time that we always aim to provide.
We understand that your trek was unfortunately impacted by bad weather, which is common for flights to Lukla, and we did advise you to factor in at least 1 day to account for any delays. We did our very best to assist you and the other members of your group and booked you all onto the first flights to leave Lukla the following morning. In addition to this immediate action and following the wishes of the group we arranged 1 helicopter the very same day and two other helicopters the following morning.
We do completely understand how frustrating delays can be, and If you felt a lack of communication, we can only assure you that this was due to everyone being all hands on deck in making crucial arrangements for your group such as alternative flights and emergency accommodation. We do however appreciate this isn't always visible. We hope that the memory of reaching EBC and the journey with the guides and porters will be the lasting moment of this trek and not the challenges around the delays. We do always appreciate feedback in all forms and will be happy to discuss any concerns further. If you would like to speak with us directly, please feel free to email or call us at any time.

Noté 5 sur 5 étoiles

Evertrek are the best!

Wow, what a trip!
Excellent from the initial enquiry, through to booking and travelling. Fantastic organisation prior and throughout the trip. Knowledgable and helpful staff in both UK and Nepal. An amazing guide (Raju Tamang) really made our trip - nothing was too much trouble and he guided us through the trek. He was the best and I can't recommend him enough. Evertrek need to clone him for all their trips!
I was aware that there are various company's offering treks to EBC, but I'm sure I made the right decision picking Evertrek as the one we went with.

10 avril 2024
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Hey Tim, thanks so much for your kind words and we'll try our best with the Raju request although there's only one Raju right?! Look forward to sorting out your next adventure.

Noté 5 sur 5 étoiles

Simply good management and organisation…

Simply good management and organisation from landing in Kathmandu to leaving after trip.
Good, sound guiding, instucting and general information during the trip.

13 avril 2024
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Réponse de EverTrek

Hey John, thanks so much for your review. As someone who has alot of guiding and mountain experience, it's great to hear those words from you. Thanks again and see you on the next adventure.

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