Everytopbrand Avis 

**Warning to All Shoppers!**

I would like to share my extremely unpleasant experience with the e-commerce company, EveryTopBrand, to help others avoid the problems I have faced.

**Details:**

In November 2023, I ordered a product from the EveryTopBrand website, which never arrived. It has now been ten months, and I have tried to contact the company several times, but they only responded when I threatened them with legal consequences.

In their first response to my inquiry about the status of my order, the company expressed their regret and claimed they had shipped the product twice, but both times the courier company failed to deliver. Despite this, they only offered a 50% refund, even though the package never arrived, and according to the law, a full refund is required.

I clearly stated that this was unacceptable and demanded a full refund, as required by law. I also emphasized that after ten months, my patience had run out.

Despite this, the company did not respond to my last email and still tries to withhold a portion of my money, even though I never received the product.

**Conclusion:**

This company is not trustworthy and does not respond appropriately to customer problems. Through my experience, I want to warn others to be cautious when dealing with EveryTopBrand, as you may face serious difficulties and disappointment.

If anyone has a similar problem, I suggest contacting consumer protection immediately and avoiding business with such companies.

Excellent customer service.
Quality clothing perfect for resellers.
Very willing to work with customer to build a business 10/10

A wonderful company to deal with 5 stars! Being a complete newbie I sent an email with a few queries not expecting much of a response, however Charles took the time to call me and give me valuable business advice + product suggestions. They clearly look after their customers as he has since been in touch to see how I am getting on and if I need further help. The clothes I received greatly exceeded my expectations! They were clean, didn’t smell and came in a large variety of styles and sizes and I have managed to sell a lot of stock in only a handful of days. They are an honest business, very approachable, happy to support their customers and I look forward to buying from them again. Thank you for not taking advantage of newbies! 😅

Amazing communication with the owner. Above and beyond in both quality and service!

Couldn't recommend more! Charles and Rochelle have gone over and beyond to build an amazing relationship with myself and my partner! They have taken the time to understand my business model and to help take our business to the next level!
No matter the time or question they are there to help and support! they are going to do something amazing and new with our business and we are so excited to see where it goes! Communication is the key! Amazing!!!!!!!

First time buying was very unsure of what to expect, delivery cannot fault it very very quick. I ordered Vintage Adults all seasons box and a Sampler Selection Box. The clothes in the Vintage Adult box one top had a button missing but no damage on any of the other clothing. And unfortunately the clothes did have a unpleasant smell which we are taken have them cleaned before I sell. The Sampler box all the clothes were in good condition and had no smell at all. Some of the clothes do need ironing but over all I do not regret the purchase.

Great service and advice, stock was exactly as described. Look forward to business with you again soon.

Charles was kind enough to invite me to the warehouse and show me around, and discussed with me the grades of clothing that he had available. He put me at ease, as someone who was starting out. I got 4 HUGE boxes of clothing, and it is like Christmas!

I would like to thank the entire team for helping me through this process. I would highly recommend Charles and the team at Every Top Brand. Nothing is too much trouble for them

Great supplier, rapid delivery and such a warm service. My new go-to used-clothing supplier.

Great service. Great stocks. Very impressed with my first order will be returning customer.

I'd never heard of this company before but stumbled across them and read the reviews. Decided to use them and I wasn't disappointed. Fantastic prices and super fast delivery.
I'm over the moon will definitely be returning

Fantastic clothing fantastic service highly recommend. Won’t be going anywhere else.

Couldn't speak more highly of Charles and his team at Everytopbrand. I went through so many suppliers, they really wanted to meet my needs and exceeded all my expectations. Just genuinely lovely people who have their customers needs and cares at heart. If you’re questioning whether to go with Everytopbrand, don’t, because you will not regret it.

What can I say?! Having felt quite let down by other wholesalers, this company was one of my last ditch attempts to find a decent wholesaler.

From the very first contact asking some questions, the owner was in contact with me on the phone. It was quite clear that they aren’t happy unless their customers are which is so refreshing.

I spoke to the owner 3 times before and after my order and the whole process was easy and a pleasure,

As for my order, we agreed a bespoke order, and they delivered exactly what we agreed. The grading is also excellent and far…far exceeded my expectations (I’ve received as much as 25% faulty items with other companies) but so far have only found a slightly loose snippable thread (which is honestly nothing) on one item out of 90! Amazing!

I was also happy with items sent, great brands and quality!

Try this company even if you’ve been burned by others, it’ll help restore your faith in wholesalers!

I was a bit nervous about my first order but I didn't need to worry, the orders arrived quickly and the items are great, fab selection of clothes and accessories. I've had a few boxes now and they don't disappoint. They are easy to get in touch with and respond quickly. Highly recommend

Great company
Excellent product
Service second to none. I rang asking about some of the queries that I had on a Sunday and he was very helpful. The product that I received was exactly as described.

Happy with products ,service and would definitely recommend, thank you!

Fantastic quality garments and a great service from start to finish. I’ve just placed my 3rd order and I would happily recommend to anyone!

I was really happy with my order,cant recommend this company enough
Quick service,and great product.

Very pleased I found this company after having bad experience with others in the past. Items received were excellent, clean, and good brands. Great communication, polite, and very helpful. Will be purchasing again !