What a shambles, let down three times on delivery. The person looking after my account who I believe was called I think Fane? No returned calls no information to tell me my delivery was not going to b... Voir plus
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Lisez les avis des autres
Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.
We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Voir plus
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Coordonnées de contact
Birmingham Road, CV8 1PT, Kenilworth, Royaume-Uni
- 01676 531100
- sales@evesons.co.uk
- evesons.co.uk
3,7
Moyen
380 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Fast and efficient ordering system
Fast and efficient ordering system, competitive prices and delivery when required
23 décembre 2022
Unreliable, disappointing non-existent customer service and delivery
I ordered from Boilerjuice and it was due on the 13 but due to the weather they didn't come. On the 15 Dec I saw Evesons in the village but I was expecting my rescheduled delivery to be by NWFuels i phoned Boilerhuice and they said my order was cancelled. I reordered from Evesons directly and they phoned to tell me that due to driver discretion they wouldn't deliver. After the cold spell, this shambolic behaviour by NWFuels resulted in our family having no heating oil over Christmas as Evesons and NWFuels are one and the same. They took the money and took an age to refund it. Leaving us with a houseful of guests one a 96 year old house guests and a very high electricity bill due to need electric fan heaters. Disgraceful non-existent service and delivery. I also had to keep chasing them on the phone. Inexcusable.
15 décembre 2022
Réponse de Evesons Fuels
Hi Christopher,
I very sorry to hear of the issues regarding your recent order through both BoilerJuice and Evesons and the distress caused during the Christmas period.
Please can you send me your order number or account number so that I can investigate the matter further?
Kind regards
Chris
Happy to recommend
Delivery was made on time and they delivered without us being here. There were cheaper companies out there but with really poor reviews, Evesons were the cheapest that had good reviews
13 décembre 2022
Let down
Didn’t deliver when arranged on three separate occasions and blamed various reasons for the delay and lack of information given.
16 décembre 2022
Once sorted a great service and will…
Once sorted a great service and will use you again
9 décembre 2022
Competitive pricing
Competitive pricing, reliable service providing regular delivery updates
9 décembre 2022
was out when delivered driver rang me…
was out when delivered driver rang me was very polite and sorted the oil without me rushing home
15 novembre 2022
New Eversons Customer
First time I have used Eversons and they were great. Price and service was excellent. Will definitely use them again.
18 octobre 2022
I paid in advance online for a…
I paid in advance online for a delivery, shown as cleared on my online bank statement.
Nevertheless I received a paper invoice ten days later requiring payment for the same delivery.
Good job I'm not elderly and forgetful..............
7 octobre 2022
Being able to actually reach a human on…
Being able to actually reach a human on the phone. Also very pleasant delivery driver. Thank you
21 octobre 2022
Great Company for Oil
Great. Good price, very competitive. Delivered in time frame. Very pleased.
28 septembre 2022
Lowest price and delivered in 4 days
15 octobre 2022
Very efficient
Very efficient. Speedy delivery, professional and refunded litres ordered but not used quickly.
27 septembre 2022
Happy but confused
Ordered a 1000 litres and paid for 1000 litres only 940 filled up. Communication regarding delivery and delivery great. Easy to order online. Price good.
29 septembre 2022
Although was a day late the driver was…
Although was a day late the driver was efficient and polite
10 septembre 2022
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