What a shambles, let down three times on delivery. The person looking after my account who I believe was called I think Fane? No returned calls no information to tell me my delivery was not going to b... Voir plus
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Lisez les avis des autres
Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.
We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Voir plus
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Coordonnées de contact
Birmingham Road, CV8 1PT, Kenilworth, Royaume-Uni
- 01676 531100
- sales@evesons.co.uk
- evesons.co.uk
3,7
Moyen
380 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything happened exactly as the…
Everything happened exactly as the order confirmation, cannot ask for anymore.
10 février 2023
On time delivery
13 février 2023
No hassle delivery
Delivery easy. If possible a phone call or email prior to delivery with an approximate eta would make it even better.
10 février 2023
24 hour turnaround for delivery
24 hour turnaround for delivery, a call the evening before, very good service.
2 février 2023
Poor service
I ordered and paid for a quick delivery which was more expensive. It was not delivered and then I was told it would be next day, didn’t arrive. I was given another day didn’t arrive finally came 6 days after original date. I am also still waiting for the refund on difference in price. Not good enough.
25 janvier 2023
Réponse de Evesons Fuels
Hi Lynn,
I'm really sorry to hear about your experience with your recent order.
Please can you send your order number to feedback@evesons.co.uk so that I can investigate this further?
Kind regards
Chris
Brilliant customer service
Brilliant customer service, lowest costs and fast delivery
100% happy customer
1 février 2023
The delivery was book two weeks in…
The delivery was book two weeks in advance, but after two phone calls to chase, arrived four days late.
Never had this trouble before, so hopefully it’s a one off.
30 janvier 2023
A mid-winter request was delivered…
A mid-winter request was delivered quickly and at a competitive price.
23 janvier 2023
Excellent online ordering and customer…
Excellent online ordering and customer service. Prompt and accurate delivery. Now my preferred supplier, having used boiler juice for many years.
25 janvier 2023
We paid for a fast delivery as we were…
We paid for a fast delivery as we were running very low…I phone the office to confirm the time of delivery. Where I was told they will not make the required date and time
This also happened to me over the Christmas period
Thanks eversons
22 janvier 2023
Excellent communication
Excellent communication, excellent driver, reasonable price considering the present outrageous oil price!!
30 janvier 2023
Not delivered as promised x2 and failed…
Not delivered as promised x2 and failed to communicate same on 2nd occasion.
9 janvier 2023
Very helpful company and top service
Very helpful company and top service , they helped me out when another supplier failed to deliver three times over month period , Eversons were able to turn it around within 3days they communicated very well I will continue use them in the future without doubt .
Stuart Fowler .
5 janvier 2023
Réponse de Evesons Fuels
Hi Stuart,
Thank you for the positive feedback which I will share with all of the team here at Evesons.
We noticed that the 1 star review doesn't match with the feedback and wondered if this may have been done in error? If you are happy to change the star rating this can be done and will help other customers looking for a reliable service.
Many thanks
Chris
Very quick service
Decent price , excellent communication , next day delivery , will use Evesons in future
30 décembre 2022
Excellent customer service
Very good customer service. I ran out of oil over Christmas and after contact with Evesons they brought my delivery date forward. Due to driver sickness the delivery was delayed by a day. It would have been useful to have been notified of this in advance but overall the service was excellent.
3 janvier 2023
Move day just before Xmas and very…
Move day just before Xmas and very little oil left. Next day delivery at a reasonable price an the delivery guys where friendly and explained how the tank works etc.
23 décembre 2022
Positive feedback
I am happy with the timing of delivering the oil, and the whole booking. A bit less with regards to the price if compared to competitors.
10 janvier 2023
Good communication
9 janvier 2023
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