Evology Parking Avis 

334
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchased a 2 hour ticket at Poole Quay 9580 to then gat a message within 1 hour that my ticket was about to expire. On investigation, the screenshot of the online ticked recieved at point of purcha... Voir plus

Noté 3 sur 5 étoiles

App wouldn’t load at the destination so tried from home but app wouldn’t accept my exit time. Contacted the staff via email they were extremely helpful, so full marks for them.

Noté 1 sur 5 étoiles

Terrible bunch of thieves. 1 small machine in the london Aquatics car park. If you forget to pay you CANNOT go back and pay, you CANNOT speak to anyone. You will be totally STITCHED UP WITH A MASSIV... Voir plus

Noté 2 sur 5 étoiles

The Autopay registration is not completing even after initial card payment of £1 has been made. It was refunded automatically. I tried several times. No response from customer service from Web form... Voir plus

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

Whether you are looking to pre-book or pay for a stay in one of our car parks - The Evology Parking app puts finding and paying for parking in the palm of your hand. Our powerful Evology pre-booking service lets you find available parking spaces in your area and ensures a unified parking experience by simply reserving your space in advance and turning up to enjoy your stay. You can also pay for parking across all of our sites, meaning no more fumbling for change! Choice is important, which is why Evology gives you multiple options when it comes to how to manage your parking. Some journeys are different and that means a new approach. Our aim is to make travelling easier, putting the power over your parking in your hands so you can get from A to B with minimal fuss.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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1,8

Tous les avis

(334)

200 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I made a mistake by paying using the…

I made a mistake by paying using the app at the end of my parking session (I should’ve done it in advance). I was quickly in touch with their support on WhatsApp and the issue was quickly resolved. Assuming I don’t get a ticket(!) I’m really impressed with their service and flexibility.

4 septembre 2025
Avis spontané
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Réponse de Evology Parking

Hi Simon,

Thanks for your review! We’re glad our support team could resolve things quickly for you. We really appreciate your kind words about our service and flexibility.

The Evology Team.

Noté 1 sur 5 étoiles

Blackburn carpark payment issue with…

Blackburn carpark payment issue with website and app . Very unclear signage at the front of car park. Leads you to an app which does not have the location. Then inside the car park has a different company. Website incompatible with 2 seperate devices. Uploaded money on to auto pay and then the website came out of its error mode and decided to work later on so paid that was. Spent triple the amount. Money stuck in autopay now and also money gone to evology. Not sure if this will be the parience of most people. The camera possibly anpr also is on site. Had to go assist pregnant partner to nearest toilet . Then we came back and left.

28 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Mr Ahmed,

Sorry to hear about the issues you had when you visited one of our Evology car parks.

If you need some help with your Evology accounts, please complete our contact form here: https://evologyparking.com/contact/ and the customer service team can take a look for you.

Thank you.
The Evology Team.

Noté 5 sur 5 étoiles

A speedy resolution to a query I had…

A speedy resolution to a query I had regarding having two accounts. Not only resolved but resolved quickly which is what you want.
Thank you.

4 septembre 2025
Avis spontané
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Réponse de Evology Parking

Hi Antony,

Thanks so much for your feedback! We’re really pleased we could resolve your account query quickly - our team will be delighted to hear this.

We appreciate you taking the time to share your experience.

Thank you
The Evology Team

Noté 5 sur 5 étoiles

I had to cancel my order but extremely…

I had to cancel my order but extremely happy with how the team dealt with it! Will certainly book with Evology Parking again!

29 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Harrison,

Thank you so much for taking the time to leave us such a positive review! Glad our customer service team were on hand to support you.

The Evology Team.

Noté 1 sur 5 étoiles

This is a horrible carpark company

This is a horrible carpark company. I just wanted to park my car to visit Milton Park in Cambridge and it took 30min to sign up. And what happened was I got a scam!!! I was not trying to subscribe anything but I was charged 60pounds later after I signed up with Evology. I ended up cancelling my bank card!!! Horrible!

25 août 2025
Avis spontané
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Réponse de Evology Parking

Thank you for bringing this to our attention and we’re very sorry to hear about your experience. It appears that you have encountered a scam website impersonating us. We want to reassure you that Evology Parking takes fraud attempts very seriously.

For your safety, please only download our official Evology Parking app from the Apple App Store or Google Play Store, or visit our website at www.evologyparking.com for direct links. We never distribute our app via other websites or pop-up ads. If you’re ever unsure about a link or advertisement, please contact our customer support before entering any payment details.

Thank you again for alerting us to this issue.

The Evology Team

Noté 1 sur 5 étoiles

A bit crap!

I was with Good2Go and happy. Got an email from Evology saying I needed to re-register, which I did but no comfirmation that the process had been completed so no idea where I stand re parking. Probably find out when I get a fine!

27 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Mik,

We have recently made a change to our payment provider and sent an email with instructions on how to update your payment card details.

I would advise double-checking to ensure everything is up to date.

To do this, please navigate to:

My Wallet
Click on Manage payments
Click on update card details
Click on Checkout with Card to re-register your card details.

Thank you
The Evology Parking

Noté 1 sur 5 étoiles

couldn’t pay using app

Yesterday at Reebok couldn’t pay using my app. Even tried putting a different card (John Lewis) in but this was rejected In the end daughter managed to download app on her phone so she paid. I think they need to find their software engineers

23 août 2025
Avis spontané
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Réponse de Evology Parking

Hi John,

We’re sorry you experienced difficulties making a payment at the Reebok site. We’ll review this location and pass your feedback on to our technical team to ensure the app is working as it should. Thank you for letting us know.

The Evology Team.

Noté 1 sur 5 étoiles

Torally frustratig

Spent nearly an hour trying to pay for parking at Coventry Hospital. Told to load updated version it lost my account details, consistently failed to recognise location code. Gave up and paid by credit card.

22 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Mike,

We’re sorry to hear about the difficulties you had at Coventry Hospital.

We’ll review the location code at this site to check for any potential issues and appreciate you bringing this to our attention.

Thank you
The Evology Team

Noté 1 sur 5 étoiles

Terrible

Terrible. The app is clunky and confusing, you have to input the same information several times. Other parking services are fantastic. Why is this so terrible?

19 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Ben,

We’re sorry to hear that you found the app difficult to use. Your feedback about the app is really valuable. Our development team are continuously making improvements to make the experience faster and simpler.

If you’d be willing to share more details about your experience, please contact us at https://evologyparking.com/contact/ so we can look into it further.

Thank you,
The Evology Team.

Noté 1 sur 5 étoiles

Do not use Evology Parking

Do not use Evology Parking.
They are cowboys
Entered to park at VHK Southall - Fairlawn High Street. The parking spaces are badly marked, very cramped, limited spaces and difficult to get into parking spaces.
Waited 15 mins for someone to leave, as carpark was full, parked and paid as soon as I had parked - paid for and left 5 mins before my time expired
Got a PCN from Evology Parking (managing for Viswa Hindu Mandhir) for not paying for enough time.
Apparently they started charging me from the time I entered the car park and not from the time I found parking.
I appealed explaining that there were no spaces and that once someone left I parked and paid straight away but this was rejected.
Never have had such an experience like this from any other parking firm.
Don’t ever use a carpark managed be Evology Parking.
Vishwa Hindu Mandir management - find a better company to manage your car park and nor cowboys.

5 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi Ravi,

We are sorry to hear about the issues you are having following your parking session with Evology.

If you've received a parking charge, please ensure you follow the correspondence and appeals process given from the car park operator.

Noté 1 sur 5 étoiles

Your parking tarrifs are disgusting

Your parking tarrifs are disgusting. Needed to charge my car for 30 MINUTES. But I must pay for minimum 4 hours at £10 for parking?????? It didn't even cost that much to charge my car and I had no choice to use the one in your location in Bedford. Absolute rip off of a company.

15 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Shae,

We’re sorry to hear that you were unhappy with the tariff structure at this location. Parking tariffs are set in agreement with the site owner.

We understand your frustration when only using the EV charger for a brief period and I will share your feedback internally to review possible improvements to our charging experience.

Thank you
The Evology Team.

Noté 1 sur 5 étoiles

Disgraceful

Evology App didn't work, parked for 7 mins trying to pay, left car park as I couldn't successfully pay, fined £100 by ParkingEye (who own the Evology app), my appeal rejected by ParkingEye. WTF!

19 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi James,

We are sorry to hear about the issues you are having following your parking session with Evology.

If you've received a parking charge, please ensure you follow the correspondence and appeals process given from the car park operator.

Noté 1 sur 5 étoiles

What an absolute joke this car parking…

What an absolute joke this car parking service is. 3 machines out of 4 are not working so I go on the website and it comes up with register only to find out I'm registered to a scammer CKwedge why do you allow scammers to advertise on your site. So then Virgin rightly block my card from being used. I then have to get my mate to pay. I then realise I can't use my virgin card after ordering 2 coffees at the gym before my workout.
I then receive a call from virgin, probably the scam squad due to CKwedge and now I'm here waiting in the carpark to talk to them, totally missing my gym workout. Why oh why do you let scammers advertise. Please get rid of CKwedge from advertising on your site or any company that falsely make people feel they are signing up to your company just to pay for parking. This is the first and last time I will ever use Evology.

12 août 2025
Avis spontané
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Réponse de Evology Parking

Thank you for bringing this to our attention and we’re very sorry to hear about your experience. It appears that you have encountered a scam website impersonating us. We want to reassure you that Evology Parking takes fraud attempts very seriously.

For your safety, please only download our official Evology Parking app from the Apple App Store or Google Play Store, or visit our website at www.evologyparking.com for direct links. We never distribute our app via other websites or pop-up ads. If you’re ever unsure about a link or advertisement, please contact our customer support before entering any payment details.

Thank you again for alerting us to this issue.

The Evology Team

Noté 1 sur 5 étoiles

Am Parkplatz steht eine Gebühr von 6…

Am Parkplatz steht eine Gebühr von 6 Euro, die bargeldlos bezahlt werden soll. Über den QR Code erreicht man die Bezahlseite, wo plötzlich 50 Cent "Bearbeitungsgebühr" draufgeschlagen werden, satte 8,3 %. Frech und unverschämt. Die Telefonnummer der in den FAQ angegebenen Hotline existiert nicht.

12 août 2025
Avis spontané
Noté 1 sur 5 étoiles

It seems that a gaming company scammed…

It seems that a gaming company scammed me when I was trying to set up the parking app and has taken two payments off my card.
Luckily my bank picked this up and advised me and also stopped my card.
I would have hoped that a reputable parking app would have the necessary security precautions.

19 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi Nadine,

Thank you for bringing this to our attention and we’re very sorry to hear about your experience. It appears that you have encountered a scam website impersonating us. We want to reassure you that Evology Parking takes fraud attempts very seriously.

For your safety, please only download our official Evology Parking app from the Apple App Store or Google Play Store, or visit our website at www.evologyparking.com for direct links. We never distribute our app via other websites or pop-up ads. If you’re ever unsure about a link or advertisement, please contact our customer support before entering any payment details.

Thank you again for alerting us to this issue.

The Evology Team

Noté 1 sur 5 étoiles

Terrible Company

Hi, had my blue badge renewed. Visited hospital, registered new blue badge and was assured that I would not be charged for the visit. Subsequently was charged £3.39. Wrote twice to evology. So far not had any reply. Also, there is no phone number to contact evology. seems to be a rip off. Terrible company. Would definitely avoid setting up an account.

6 août 2025
Avis spontané
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Réponse de Evology Parking

Hi Roy,

I can see that our customer service team has been in touch regarding your query.

If you need any more support with this please contact us here: https://evologyparking.com/contact/

Thank you.

The Evology Team.

Noté 1 sur 5 étoiles

Jokers

RIP off! I parked not realising I didn’t have to pay. & they will NOT refund me. Scandalous. They also over charge if you say need 8hrs they charge for 12. Mental. Company needs closing down. Robbers!!! Taking peoples money.

28 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi Jessica,

We’re sorry to hear about your experience whilst using one of our car parks.

We’d really like to look into your issue in more detail to see if there’s anything we can do to help. Please contact our support team at https://evologyparking.com/contact so we can investigate this further.

Thank you
The Evology Team

Noté 1 sur 5 étoiles

I would avoid this company

I would avoid this company. Had difficulty paying for parking, using my registration plate payment was constantly rejected. I changed the last digit of my reg plate and it accepted payment but I have been trying via WhatsApp, the online contact form and email address to notify to alert them payment has gone through but of process I had to do to pay. Bank details on statement prove. I have had 0 response from any contact forms I have completed and you cannot get to speak to anyone on the phone. The machine said it was not printing receipts either!!!! Stressful using this parking service and I would not recommend.

28 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi Jane,

We’re really sorry to hear about the difficulties you had when paying for your parking and for the frustration caused trying to reach us.

I have requested additional information from you so I can investigate your issue in more detail.

Thank you.
The Evology Team

Noté 1 sur 5 étoiles

I’d pick zero stars but that doesn’t…

I’d pick zero stars but that doesn’t appear to be an option! I’ve been charged for parking at an event that was free parking if you input your registration into the tablet at the venue, which I did. I was there previously and not had an issue.
Then I received a failed payment notification. Since then I have emailed, completed the website contact us section, tried to utilise the WhatsApp function and have not had any response, just further notifications that payment has failed and still not able to speak to a human or get a response from the company.

19 juillet 2025
Avis spontané
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Réponse de Evology Parking

Hi Tara,

I can see that our customer service team has assisted with your query and that we have refunded your top-up as requested.

If you need any more help, please let us know.

The Evology Team.

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