The Garden furniture was very very reasonably priced We didn’t want to go too mad on price for this particular product (garden bed) as mainly for the kids and dogs Took a while to put together BUT... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered Monroe outdoor dining set on Thursday evening, arrived Saturday morning. No issues at all, all parts present and undamaged. Quite easy to put together. Looks fabulous in our conservatory. G... Voir plus
I have the misfortune to order clear pond hose from this company, the product was not fit for purpose, it was very brittle when trying to bend a bit it just snapped in half ! When I did manage to jo... Voir plus
I did my research and read many reviews of different companies and their products. I chose this set based on looks and cost. It arrived pretty quickly and was easy to put together. It was easier with... Voir plus
4,2
Bien
156 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent delivery service
Excellent delivery service, ordered last Thursday and received my lovely garden furniture the very next day, the quality of the furniture is great and I’m looking forward to enjoying the sunshine on my new garden furniture
14 mai 2026
Great delivery driver
27 avril 2026
Really excellent service
Really excellent service
Just what we wanted and was not too hard to put together .Thank you
10 mai 2026
Fantastic service
Fantastic service
Ordered Saturday afternoon .. was delivered Sunday lunch time
Lovely item definitely need two people to build
9 mai 2026
Although a drawstring was not enclosed…
Although a drawstring was not enclosed with my initial delivery, Zandra quickly resolved the issue and I received the drawstring within a couple of days
20 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Absolutely awful experience with EVRE…
Absolutely awful experience with EVRE from start to finish.
I paid extra for premium Saturday delivery because I had guests coming for a BBQ gathering and needed the garden furniture in time for the weekend.
On Saturday, DPD falsely updated the tracking claiming “nobody was home.” This was completely untrue. My family and I were home all day, nobody knocked, no driver attended, and my Ring camera footage confirms no delivery attempt was ever made.
The “proof” uploaded to the tracking system was just a random photo of cement/flooring that had nothing to do with my property.
After contacting DPD, I was informed the parcel had not even left the depot.
What made the situation even worse was EVRE then assuring me that they had personally spoken with DPD and GUARANTEED delivery for Sunday morning. I stayed home waiting again, only to later discover from DPD that the depot is closed on Sundays and delivery was never even possible.
So I was repeatedly given false promises and misleading information.
When I called EVRE again trying to understand what was happening with my order, I was told there was “nobody in the office” and that they would not help me. This was after days of failed delivery attempts, misinformation, ignored emails, and wasted time waiting at home.
I was eventually informed that EVRE had instructed DPD to return the order back to their warehouse without properly communicating this to me, despite me repeatedly confirming that I still wanted the furniture delivered.
I am currently six months pregnant and the stress and anxiety caused by this entire situation was completely unnecessary and exhausting.
This was honestly one of the worst delivery and customer service experiences I have had with an online retailer.
I would strongly advise others to think carefully before ordering, especially if you are relying on guaranteed or premium delivery services.
11 mai 2026
Avis spontané
Réponse de EVRE
Hi Bahar,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the frustration this situation has caused.
We understand how important timely delivery is, especially when planning for an event. For clarity, our Saturday delivery service is offered free of charge to customers, and we never apply any additional fees for selecting this option.
Your order was dispatched on a Saturday delivery service via our courier partner, DPD. Once parcels are handed over, the delivery process and live tracking updates are managed directly by the courier, and we rely on their system for delivery information. We appreciate how confusing and frustrating the conflicting tracking updates must have been, particularly when you were at home expecting delivery.
We are also sorry for any inconvenience caused by the delays and miscommunication throughout this process. Following review, the order was returned to us, and a refund has been processed to fully resolve the matter.
Your feedback has been shared with both our internal team and our courier partner to help improve communication and the overall delivery experience.
Kind regards,
EVRE
Delivered very quick.its up in the garden!!
Very good day bed.
Easy to put together .
1 person mainly.
3 hrs in total.
Looks fab!!
25 avril 2026
Item feels very good quality for the…
Item feels very good quality for the price, arrived quickly. Will definitely be checking Evre for any future purchases.
24 avril 2026
I have replied about the chair we…
I have replied about the chair we bought . It is not fit for purpose due to cheap inferior material after. 2 weeks occasional wear .i am currently waiting for a response from them . Arms have gone rough and bobbly
9 avril 2026
Réponse de EVRE
Hello Elizabeth,
Thank you for taking the time to share your feedback with us.
We are genuinely sorry to hear that the material on your chair was affected so soon after your purchase. We always want our customers to be entirely happy with their items, and our support team worked closely with our suppliers to investigate the issue and find a suitable solution for you.
While we initially hoped to resolve this by providing replacement parts or a brand-new exchange, we completely respect your decision to return the item instead. We can confirm that your chair was successfully collected and a full refund was processed back to your original payment method as soon as you've requested this.
We truly appreciate your patience throughout the return process.
Best,
EVRE
Don’t hesitate to buy. Amazing quality
Couldn’t fault delivery or the quality of the stuff. Price was amazing. Highly recommend
22 avril 2026
Great for the garden!
Looks lovely in our gazebo! Slightly tricky to put together but we love it.
8 avril 2026
SHARLETUNS 🤡
As many other people have said , I've still not received any of my items, took a day off as it was next day delivery low life company , b and q should also take a fair bit of the blame for using these cowboys. Be warned people " DO NOT USE THESE SHARLETUNS "
28 avril 2026
Avis spontané
Réponse de EVRE
Hello William,
Thank you for taking the time to share your feedback with us. We always want our customers to have a smooth and reliable experience from start to finish.
We are truly sorry that the delivery of your order took slightly longer than expected and for the frustration this caused. Once an order is dispatched from our warehouse in line with B&Q's guidelines, we rely on our third-party courier, DPD, to ensure it reaches you in a timely manner, and we completely understand how upsetting it is when their tracking information does not update accurately.
After looking into your order, we can see that our team was able to provide an update and confirm your parcels were successfully delivered to you on April 29th. We will certainly share your comments with our courier partners to help improve their service and ensure tracking updates are more reliable moving forward.
Please feel free to reach out to our team directly if you need any further assistance with your items. We are always here to help and hope you are now able to enjoy your purchase.
Best,
EVRE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.