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Lisez les avis des autres

Noté 1 sur 5 étoiles

HORRIBLE, RUN AWAY. The first month it was great, Luis our accountant was responsive and on top of everything but after a month they told us Luis left and we were left with nothing, they never rep... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exactly is a great company! I moved to Spain at the beginning of the year, and I needed to become an autonoma within 4 days. Exactly made it possible, handled my registration, and everything related t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been an Exactly client for the past eight months, and I am very pleased with the service they have provided. I would like to express my gratitude to Daniel and Violeta for their professionalism... Voir plus

Noté 5 sur 5 étoiles

Second year we have used Exactly for our Modelo 100 tax returns. This year our accountant was Adrián Santacreu who was very responsive to any queries we had and very informative in a friendly manner.... Voir plus

À propos de l'entreprise

  1. Cabinet d'expertise comptable
  2. aussi dans
  3. Conseil en déclaration fiscale
  4. Conseiller fiscal
  5. Consultant fiscal
  6. Service de préparation des déclarations fiscales
  7. Société de gestion immobilière

Écrit par l'entreprise

Exactly offers a team of qualified tax advisors & AECE accredited accountants set to guide you through your journey in Spain as a freelancer, new start up business, private individual or an established company - We will support you with all of your needs. We specialise in supporting Ex-Pats (but not exclusively) and also offer full support with all of your insurance needs by partnering with the biggest and best insurance companies in Spain. We even offer qualified and professional guidance on immigration and Visa solutions.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(75)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Carmen Hoz Exactly.es

I've been very pleased with the excellent service from the Exactly team in handling my taxes. I want to give a special thank you to Carmen Hoz, who has been a wonderful accountant, professional, prompt, and incredibly helpful since May 2024. She answered all my questions clearly and made the tax filing process smooth and stress-free. I will definitely continue using her services and highly recommend Carmen to anyone looking for a reliable and knowledgeable accountant.

15 décembre 2025
Avis spontané
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Réponse de exactly.es

Hi Nicola - Thank you for leaving Carmen such a fantastic review.

Noté 5 sur 5 étoiles

Great Accountancy for autonomos

As an autónomo, I truly appreciate the excellent support provided by Exactly Accountancy in handling all aspects of my case. They assisted me with my autónomo registration, activation, and all Social Security–related matters.

Most recently, Carlos Jaramillo helped me register my family as beneficiaries under my Social Security online, something that would have taken significantly more time and effort to handle on my own.

Their service is excellent, they are always attentive, and they consistently take the time to listen and help. I highly recommend them.

14 décembre 2025
Avis spontané
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Réponse de exactly.es

Thank you for the kind review Tamas - It is a pleasure to support you.

Noté 1 sur 5 étoiles

Avoid using their services

Avoid using their services, they do not know what they are doing.

We used them for an important application of Beckhams Law. They charged us 250 Euros. The application was declined, because they used a date of entry into the country instead of the date of an official document from the UK Government.

It is their job to know how to apply, unfortunately they didn't know. We were paying for a professional service, but they should never have taken our case on. It was not possible for us to be successful for Beckhams Law based on the date of the document, which they should have been aware of. We only established this after we took legal advice when the application was declined.

Furthermore, when we complained and asked for a refund. They agreed a 50% credit off future services. So they accepted the fault, but attempted to force us to work with them again in the future instead of doing the right thing. We paid a premium just for a quick turn around, the least they could have done would be to refund that.

I would have considered working with them in the future if they had resolved this matter fairly. They were very helpful on the phone and quick to take my money for the failed application.

4 décembre 2025
Avis spontané
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Réponse de exactly.es

Thank you for your review, Dan. At Exactly, we genuinely value all client feedback and always aim to learn and improve wherever possible.

In this instance, however, we respectfully disagree with the comments made in your review, as we believe they do not accurately reflect the service that was provided.

As discussed previously, you indicated that if a refund was not issued for the work completed, you would feel obliged to leave negative reviews across multiple platforms. While this is absolutely your right, we feel it is important to clarify the context behind the situation.

Before any work was carried out, you were clearly advised by Barbara, an experienced client advisor, (on the advice of Jevan, our highly respected Senior Accountant and Tax Advisor) that based on the information available, your application for your partner could not be guaranteed to be accepted. Both team members consistently receive excellent feedback for their expertise and care, and have handled these applications and the communication of the steps on numerous occasions. Barbara also advised you to wait for the result before making a second application for yourself which you also wanted to push forward with.

Despite this risk, you chose to proceed with the application, fully aware of the possibility of rejection, in the hope that it might still be approved. Our team then carried out the consultation, advice, and submission work as instructed.

As always, we provide our professional opinion, but we cannot influence or guarantee the decisions made by the tax office or any other government authority. To use a simple analogy: it is similar to going to a car garage with a flat tyre and the mechanic advising that he can try to put a patch on the tyre but it is unlikely to be a solid and permanent fix, and really you should get a new tyre entirely - You may still choose to proceed, but the outcome remains outside the mechanic’s control.

Our offer of a credit toward future services was not an admission of fault, but a gesture of goodwill and an attempt to find a positive and fair resolution.

We remain committed to maintaining constructive and supportive relationships with all our clients. In this case, we stand by the professionalism, time, and care invested in the work carried out on your behalf.

We sincerely wish you all the best moving forward. Should you wish to continue the conversation, our Company Manager, Kristoffer, is available at kris@exactly.es and would be more than happy to discuss applying a service credit so that this experience does not result in unnecessary cost or dissatisfaction to you.

Noté 5 sur 5 étoiles

I’ve had a great experience with…

I’ve had a great experience with Exactly Accounting so far. They’re really quick to get back to you and always very helpful. They explain everything clearly and are more than happy to take care of things for you, which makes the whole process feel easy and stress-free.

Even though my advisor changed partway through, the transition was really smooth. My new advisor, Carlos Jaramillo, has been just as pleasant and helpful as the first person I worked with. Overall, the service has been efficient, professional, and reassuring. I’d definitely recommend them.

25 novembre 2025
Avis spontané
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Réponse de exactly.es

Thank you for the very kind review Ronnie. We will aim to continue to provide you with a smooth, consistent and strong support network here in Spain.

Noté 5 sur 5 étoiles

I am very glad to work with Exactly

Exactly is a great company! I moved to Spain at the beginning of the year, and I needed to become an autonoma within 4 days. Exactly made it possible, handled my registration, and everything related to the process. They walked me through every step and detail. My account manager, Violeta Llorca, helps me whenever I have questions regarding taxes. I am in a new country where the rules are completely different, but the transition went super smoothly, and still is. I am glad I picked Exactly.

23 novembre 2025
Avis spontané
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Réponse de exactly.es

Hi Seyma - Thank you for taking the time to leave such a complimentary review we really do appreciate lit.

Noté 5 sur 5 étoiles

Working with Marina Duartes has been an…

Working with Marina Duartes has been an absolute dream of ease and speed of anything we request of her. Always pleasant and professional making our life so much easier. Would highly recommend.

18 novembre 2025
Avis spontané
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Réponse de exactly.es

Thank you Julia - It is Marinas, and the wider team in generals to support you.

Noté 5 sur 5 étoiles

Lucia : Competent, Sincere and very Professional

Working with Lucia is a real privilege. She is diligent, professional and cares about her customers. Thank you Lucia for everything you have done for me and for my daughter.

13 novembre 2025
Avis spontané
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Réponse de exactly.es

Thank you for your kind review 🙏

Noté 5 sur 5 étoiles

Would definitely recommend!

I’ve been making use of Exactly Accountancy since I registered as an autónoma and have been very happy with the team, especially with Luis Baldo. Luis is knowledgeable, professional, replies quickly, while taking the time to explain everything clearly. His attention to detail and friendly approach make even the most complex accounting matters feel simple and stress-free. I highly recommend Luis and the entire office for anyone looking for reliable, trustworthy financial guidance!

4 novembre 2025
Avis spontané
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Réponse de exactly.es

Thank you Mavis - This is a fabulous review and means a lot to our team thank you.

Noté 5 sur 5 étoiles

Another happy client with Violeta

Like others have mentioned, Violeta has been greatly helpful in these past 8 months that I’ve been working with Exactly. She has thoroughly informed me about every step of the complicated Spanish tax system as an autónomo, and replied to every question of mine rapidly. All in all, I 100% recommend Exactly, especially for those who are trying to find their way in a new foreign country.

26 octobre 2025
Avis spontané
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Réponse de exactly.es

Thank you for being so kind as to leave this review for Violeta - We will make sure she gets to see tis 100%

Noté 5 sur 5 étoiles

Violeta Llorca is an amazing personal advisor…

Violeta Llorca is my personal advisor and she has been amazing. Helping me with all kind of questions that popped up unexpectedly. She’s always kind and willing to help me understand the hat is going on and what are my options. This is especially so helpful being a non-foreigner resident and autonomo in Spain! In short I am very happy with her services and support.

23 octobre 2025
Avis spontané
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Réponse de exactly.es

Hi Leontine thank you so much for such a great review - Violeta is doing a great job. Thank you for your kind words.

Noté 5 sur 5 étoiles

100% recommended! ❤️

Taxes are so hard, but Exactly makes them so much easier! Violeta is always kind and professional — she replies to all my questions, clarifies everything, and explains it all in an incredibly simple way. I’d 100% recommend!

22 octobre 2025
Avis spontané
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Réponse de exactly.es

Aww this is fabulous to read - We are so happy that Vioelta and the team are making life easy for you :-)

Noté 5 sur 5 étoiles

Violeta for president

Exactly has always been amazing, they helped me set up my Marketing Agency, and Violeta always replies within no-time, clear explanations for my (many) questions and always has time for her clients.
Thank you, Violeta & Exactly Team!

21 octobre 2025
Avis spontané
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Réponse de exactly.es

Thank you for this great review :-)

Noté 5 sur 5 étoiles

Violeta Llorca has been great

Violeta Llorca has been great! She has explained every part of the Autonomo process to me and answered any questions I have had.

17 octobre 2025
Avis spontané
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Réponse de exactly.es

Hi Leanne thank you for taking the time to leave such a good review ;-)

Noté 5 sur 5 étoiles

They help you well

They help you well, answer quickly. Clear explanations in both English and Dutch.
I've used Ishara Visser and María Vaello extensively.

10 octobre 2025
Avis spontané
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Réponse de exactly.es

Hi Angela - Thank you for kindly leaving a review for our team - It really does mean a great deal to us all.

Noté 5 sur 5 étoiles

Smooth operator

Started with my autonomo this year and I am just very happy with the cooperation with Violeta. She's always responding quickly and has the answers to all my questions. It has bees very reassuring to have such solid and smooth support when starting off in a new country. Would highly recommend!

9 octobre 2025
Avis spontané
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Réponse de exactly.es

Thank you for your kind review Jeroen :-)

Noté 5 sur 5 étoiles

Exceptional work as usual

Exceptional work as usual . Luis B has been the best.

9 octobre 2025
Avis spontané
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Réponse de exactly.es

Thank you so very much for such a kind review.

Noté 5 sur 5 étoiles

Helpful and professional

Exactly are really helpful and professional. Luis who handles my account is really great. I'm very happy to have found these guys.

9 octobre 2025
Avis spontané
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Réponse de exactly.es

Thank you David for taking the time to leave Luis a great review - This is s o good to see. Thank you again.

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