Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Voir plus
They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Voir plus
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Coordonnées de contact
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Royaume-Uni
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,8
Excellent
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great looking product at a fair price…
Great looking product at a fair price and very helpful sales staff.
4 décembre 2022
Réponse de Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review. It's great to know that you like our products and customer service. We hope to see you in store again soon.
Great in store service
Great in store service, good selection of products. The only down side was, we were given the wrong item and had to make another journey!
6 novembre 2022
Réponse de Exclusive Lighting Ltd
Thank you for taking time to leave a review - We're pleased to hear our service instore and products were good too!
Very friendly and helpful couldn’t have…
Very friendly and helpful couldn’t have asked for anything else
24 novembre 2022
Réponse de Exclusive Lighting Ltd
What a lovely review to read - thank you for the 5 star feedback. We're happy to know you're so pleased!
Fabulous! Fabulous! Fabulous!
Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do
30 septembre 2022
Avis spontané
Réponse de Exclusive Lighting Ltd
Thank you! - We're really pleased to hear you like the products and the service. It was a pleasure to help put some great touches to your fantastic build. Hopefully we'll see you in Chorley again for any future lights you may need!
Fabulous Company from start to finish
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.
1 août 2021
Avis spontané
Réponse de Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review. We're pleased to have been able to resolve the issue for you - We're happy to know you liked the products and our service.
Extremely disappointing
Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.
30 mars 2019
Avis spontané
Good Value
Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.
21 septembre 2017
Avis spontané
Réponse de Exclusive Lighting Ltd
Thank you for your review Mr walsh.
Kind Regards
Suzanne
Best price for the light fitting
Best price for the light fitting
V/good service
17 septembre 2017
Avis spontané
Réponse de Exclusive Lighting Ltd
Thank you for your review Mr Bardsley.
Your feedback is much appreciated.
Kind Regards
Suzanne
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.