Exclusive Repair Network Avis 

Very efficient from start to finish. Took control and arranged everything to do with the repair of my vehicle, totally stress free and the choice of repairer was first class.
Highly recommend

My car left in a mess and came back looking perfect.
I was kept informed as to where my car was and potentially how long it might take.
It was bought back to me safe and sound in pristine condition.
Super pleased. Many thanks

Over the moon with my car repair . Excellent work and service , highly recommended

I am happy they gave me the second option which the third party takes the cost of the repair to my car. This option does not effect my policy. I was parked in a bay when someone scratched my car and wanted to run away but I managed to get his details for my insurance company.

Great service. Fast and efficient. Would highly recommend

Perfect communication. Professional staff and very efficient.

Much better than going through my insurance company who.were painful.

First class service from EPN

I have to mention Rob and Emily at Samart Express Ltd Preston who recommend EPN they were fantastic and the repair was perfect.

Super efficiency with great communication and professional approach. Took the hassle out of losing my car which, as a driving instructor, is my livelihood!
Wonderful hire car while mine was being repaired and the communication between you and the hire company has been excellent too. Thank you!

They were very helpful during phone calls and they did a great repair job on my vehicle I would use them again .

Picked up the van keep in touch with me about the van progress and done a really good job on the repairs

Great service and communication prompt collection and delivery.
Made an excellent job of the repairs and the paint job matched up perfectly well done everyone concerned.

Great service, very thorough and friendly

First class repair, staff were friendly, helpful & informative, explained in detail what had been done & after care. Vehicle has been cleaned inside & out. Very happy, highly recommend.

This should have been a 5-star review, as the customer service throughout the repair process was excellent. My vehicle was collected promptly, and when it was returned around three weeks later, I was very happy with the bodywork, the front quarter panel and bumper had been replaced, and it looked like the front wheel had even been refurbished.

Unfortunately, that’s where the positives end. Before the accident, my vehicle had no dashboard faults, but it was returned with 4! Exclusive Repair Network put me in touch with the repairers so I could explain the issues, but I was told these must all be a “coincidence.” One of the faults involved the car’s revs staying high even when idling after warming up. When I mentioned this, the repairer said they’d never seen a car’s revs drop after a cold start — which didn’t fill me with confidence, as anyone who knows cars understands that high RPM at startup is normal but should settle as the engine warms. My car sat at 1500 RPM, and I was told this was normal.

While I can accept that some mechanical issues may arise when a car hasn’t been driven, one of the faults is electrical, a short circuit, and that was definitely not present before the accident. The repairer invited me to visit their workshop so they could plug in a diagnostic computer, but since I already knew the fault and no repair was being offered, it felt like a wasted trip.

On 30/10, Exclusive Repair Network informed me that they wouldn’t be repairing the issues because they don’t “believe” they were caused by the accident, despite my assurance that these faults only were not present prior to the accident.

After being without my vehicle for weeks, and already upset about the initial accident, it’s incredibly disappointing to have it returned with new faults. While I wasn’t told this situation was acceptable, I’m very disappointed that Exclusive Repair Network seemed to think it would be. I now have to pay out of pocket to fix issues that occurred while the car was in the repairer’s care.

Good, clear communication. Always respectfull and made the situation as less stressful as possible

My overall experience has been excellent I would most definitely recommend the Exclusive Repair Network to anybody who needs to get their car repaired.
The communication has been really clear and concise.
Keep doing what you’re doing EPR👍

Great service and communication from start to finish

Because I have been working with many solicitors on several occasions but Winn solicitors has proven extremely different

They have been very polite and professional from the start of the process to the end .. Great job they done with my car repair :)
Thank you guys .. lady on the desk very nice and helpful to ;) 5*

Great communication throughout my repair. Work carried out was excellent. A very professional and efficient company, a pleasure to deal with.

A fantastic job and nice people to trust to sort out your problem