Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Rubbish product...advertised as indestructible dog toy £35 and really wasn't worth more than a fiver. Dog destroyed it in less than an hour, overpriced tat. Learn from my mistake and avoid this compan... Voir plus

Noté 1 sur 5 étoiles

SCAM site. They have an ad for robotic puppy toy that includes 10 ways for pay including Apple iPay, Amex, Discover etc but in fact they only allow Paypal and credit card. It is a credit card collecti... Voir plus

Noté 1 sur 5 étoiles

Can’t return… email only and the email address does not exist. Product looks nice but sizing is all wrong - waaay too small You may find help on this email I found: E-mail Registrant Name: Con... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Tous les avis

(60)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wish I could give a zero

Wish I could give a zero
My fault for not reading reviews as I always do but not ordered from this site before. Couldn't find any reviews should have been a red flag.
Got the stuff despite when I just looked many said not received.
However despite ordering a size up, straps huge, but rest tiny not fit for the purpose. Definitely no support.
Email only way to contact them and pings back as wrong email. So no way to contact.
Also even if manage to return says only if they agree on receiving at own cost (from what I've read) they don't necessarily agree to refund money so out p& p as well as cost of items. Definitely a scam company. Lesson learned. But advise do not order!

14 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS

Scammers.....items I ordered were completely the wrong size, cannot return as email doesn't exist. Even if you reply to their emails directly they get pinged back as unable to deliver message. Please do not waste your money

12 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I am cursing myself for not reading…

I am cursing myself for not reading reviews. So many stating not to buy from these scammers. Why have they not been shut down! Where are your consumer laws USA?
Ordered 3XL dog bed, received a tiny one and absolutely no response from Exlira. Disgusting service.

11 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could rate it 0 I would

If I could rate it 0 I would! As others have found, the returns process just doesn’t work. Email address bounces back, order incorrect, asked for a bra on pure white and received it in yellow and about 3 sizes too small. Avoid at all costs.
Please refund my money!!!

10 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I don't recomande this company

I don't recomande this company. I ordered one bed for my labrador 3xl en I received one bed for one small dog. Besides I ordered also on the same time one brush and I didn't received. The contact email do not exist. So, don't bij

5 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM DO NOT PURCHASE

SCAM DO NOT PURCHASE, this product is not as described and there is no customer service. My experience is the same as all of the others, ordered 2XL, for my staffy and got what would be suitable for a cat. Like the others have described, exactly the same for me. Several emails, no response, wasted $69.

18 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Paid for 3XL dog bed 100cm

Paid for 3XL dog bed 100cm, got sent a tiny one useful for a cat or small toy dog. Video showed a golden retriever apparently on a 3XL bed, my border collie is smaller than than and no way he can fit on there. Company are scammers!!!!

30 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Wrong product and zero customer service

As with most other reviewers, I bought a 3XL (100cm) CALMING Pet sofa. What I received was a small barely 80cm product. It's suitable for a small lapdog but in no way is what I ordered... $77 later.

Their website video shows 3 dogs (2 x golden retrievers and a border collie) getting on the size 3XL pet sofa. My dog, is in-between the size of the border collie and the golden retriever and would not be able to fit on the product sent to me.

Further, in relation to the quality of the product, their advert says it is weighted. There is no weighting that I can see on inspection. It also says it has extra padding for added comfort. However it is just standard cushion filling that does not expand and certainly does not sit up and stay full and plush as is shown on the photos and video.

Their website says website says "As a customer-centric company, we prioritize your satisfaction above all else. We are committed to delivering exceptional products that meet the highest standards of quality and craftsmanship."

What a load of rot! I've sent two emails and sent two messenger messages requesting a return and refund and have not received any response.

Stay away from this company as you'll only end up disappointed, angry and poorer for the exercise!
Shame on you Exlira!

27 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Exlira Calming Pet Sofa

Paid for a 3xl Calming Pet Sofa for a Golden Retriever, received something a small dog would fit into. Emailed 4 times and no response. Do not purchase from this company!

16 mai 2024
Avis spontané

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