Shop from the comfort of your home! Great discounts any time and a good variety of grocery items (some items not sold elsewhere) available on Exotic Estore.
L'entreprise a répondu
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Lisez les avis des autres
Exotic has been reliable in delivering quality groceries in well wrapped and packaged conditions. I have been shopping with them for 4 years and am happy with their service
L'entreprise a répondu
This is the second time our package was damaged. A 5 kg oil bottle was leaked , it damaged the whole package , my carpet where I kept it and whole one hour of labour it took to clean... Voir plus
I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online Indian & Asian Grocery Store.
Coordonnées de contact
24A Portman Road, RG30 1EA, Reading, Royaume-Uni
- 01183345197
- info@exoticestore.com
- exoticestore.com
4,6
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Damaged item received **Update**
This is the second time our package was damaged. A 5 kg oil bottle was leaked , it damaged the whole package , my carpet where I kept it and whole one hour of labour it took to clean that up. Last time a 2kg rice packet was damaged , we emailed you and no response. Fine!!! This time 1 kg oil was spilled from the 5 kg bottle and see your greatness!!! You offered us whole £2 .. wow!!! And what about my one hour labour and a whole kitchen towel roll I had to use to clean that up. Hope you will take these complains seriously 🙏🏻🙏🏻
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UPDATE - 5th Oct 2026
---------------------------------
I wanted to add an update to my original review.
Following my review, a representative named Deepa reached out to us personally regarding the issue. She initially offered a full refund, which I declined, as my main concern was not compensation but the recurring packaging problems and the inconvenience caused.
To their credit, they then went ahead and sent me a replacement package at no cost. I received it today, and this time everything arrived intact and properly sealed.
While my original concerns about packaging quality remain, as this was the second damaged delivery I experienced, however, I also believe it's important to acknowledge good customer service when it happens. Deepa took the complaint seriously, followed up proactively, and made a genuine effort to resolve the issue.
I hope the company continues improving its packaging standards so that other customers do not face similar issues, but I appreciate the way this particular case was handled in the end.
Thank you.
Debopria Mukherjee
29 septembre 2026
Avis spontané
The order was delivered within time and…
The order was delivered within time and the packaging was done properly
22 septembre 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Shop from the comfort of your home
Shop from the comfort of your home! Great discounts any time and a good variety of grocery items (some items not sold elsewhere) available on Exotic Estore.
21 septembre 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Exotic has been reliable in delivering…
Exotic has been reliable in delivering quality groceries in well wrapped and packaged conditions. I have been shopping with them for 4 years and am happy with their service
21 septembre 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
All products that I order are good…
All products that I order are good quality and service was excellent
9 septembre 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Delivery timeliness
Delivery timeliness, packing is great. The only thing I have observed that without discount the prices are on the higher side.
24 août 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Timely and orderly
All my orders always arrive within the timelines and in very good shape. Thank you
20 août 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Good service Exotic Store
Good service from exotic store, no second thought in that. 3 stars only due to their delivery partner. They just keep the parcels outside the main door and don't even bother to buzz the bell so we can pick up the items. I will know of the delivery once I check my mail !!!.
11 août 2026
Avis spontané
Réponse de ExoticEstore.com
Hello, many thanks for taking the time to provide a review of your service from Exotic E store. Your feedback is greatly valued, and all feedback is reviewed for future improvements.
Kind regards
Exotic E store.
Amazing service fast delivery I am very…
Amazing service fast delivery I am very happy thankyou
31 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Very happy regular customer.so…
Very happy regular customer.so convenient and also always on time delivery. Only thing stock out doesn’t get filled quickly.
21 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent Experience
As usual, an excellent experience shopping with ExoticEstore. Highly recommended 👍
13 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
The order processing was smooth and…
The order processing was smooth and amazing.
Order arrived in excellent packaging condition.
Truley amazing. Value for customer objective of purchasing .
14 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Good products and Price and quick free…
Good products and Price and quick free delivery!! Highly recommend ExoticEstore…A++++
10 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
My order arrived quickly and everything…
My order arrived quickly and everything was fine. It was all a very good experience from start to finish
9 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Fast, reliable and great value for money
Fast, reliable and great range at good prices. Love using them.
6 juillet 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
We have been ordering from exotic for…
We have been ordering from exotic for more than a year .. we love it . We get everything at affordable prices and quality is great too. I definitely recommend this store to buy Indian groceries.
8 juillet 2025
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Fast and reliable service
The service is exceptional, and the product range is good.
18 juin 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Fast delivery and best quality products
Fast delivery and best quality products
25 juin 2026
Avis spontané
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Réponse de ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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