Following the non delivery of one of the products ordered I contacted the company when they asked for a review. When I informed them that half the order was not received they were very helpful and I... Voir plus
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Lisez les avis des autres
Fantastic turnaround time. Ordered a table top fridge. Arrived very quickly. Exactly as described, good value. Communication & tracking info was very clear throughout.
L'entreprise a répondu
Really happy with my experience with Expert Electrical. I recently bought a Nintendo Switch 2 and had an issue with the price after finding it cheaper elsewhere. I contacted them and they were really... Voir plus
L'entreprise a répondu
I placed an order very late for a birthday gift and asked for delivery to be arranged sooner. They where brilliant with sorting this out for me and managed to get my item to me , and the customer s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Shop Online for all the top brands at the best prices. Buy Kitchen Appliances, Home Entertainment, iPads & More. Fast & Reliable Delivery Throughout Ireland.
Coordonnées de contact
Zone A, Mullingar Business Park, N91E027, Mullingar, Irlande
- 057-9301100
- info@expert.ie
- expert.ie
Information importante
4,2
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 65 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A/C Unit
The item needed , an A/C unit, was dispatched promptly and arrived quickly and in perfect condition.
16 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your A/C and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Easy to order
Easy to order, quick delivery and kept up to date on the order's progress
19 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Great product
Great product. Delivered quite quickly.
Very happy with the soundbar.
Thank you.
22 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your soundbar and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
This is the second time I’ve ordered…
This is the second time I’ve ordered from expert. Fantastic service, no issues whatsoever. Very quick delivery and they’re Irish. No hesitation in recommending them.
17 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your continued support and for choosing Expert again! We're delighted to hear that you've had another positive experience with us. It's great to know that our service and delivery met your expectations. We truly appreciate your recommendation and your support of an Irish business. We look forward to serving you again in the future.
Thanks
Paulette
Great experience
I ordered 4 bigger items at expert.ie online and I received them within a good timeline, all products arrived safe and without any damage. The prices for the products have been fair and the delivery fee was from my view even too low. The communication was outstanding, I was always aware about the delivery status of each product. A real good service!
24 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for taking the time to share such detailed feedback. We're delighted to hear that your order arrived safely and within the expected timeframe. It's great to know that you found our pricing fair, our delivery service good value, and our communication helpful throughout the process. Providing a smooth and reliable shopping experience is very important to us, and we're pleased we could meet your expectations. We truly appreciate your support and look forward to serving you again in the future.
Thanks
Paulette
Was in need of urgent delivery as due…
Was in need of urgent delivery as due to travel overseas. Arrived as per discussion with Paulette right on time. Impressed as was anxious about making the date. Thankyou!
17 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback. We're delighted to hear that your order arrived on time and that we could help meet your travel deadline. Thank you for choosing us, and we hope you have a fantastic trip overseas!
Thanks
Paulette
Poor delivery service
Found a great washing machine, placed the order. however, unfortunately after circa a week I had to chase for an update. I was told they would look into it, I then had to chase again, to be told it was delivered the Friday prior (definitely wasn’t) so once again they had to look into it, I was then informed that they can’t confirm a delivery date - order cancelled and refund issued, but I’m still out the cost until they finally process said return! What a shame to not be able to process deliveries, it’s 2026 and you can’t provide a date so you lose sales. Thanks to Paulette for the help though!
22 juin 2026
Avis spontané
Réponse de Expert.ie
Hello Dan,
Thank you for your feedback, and I’m sorry for the experience you've had with your order.
I appreciate how frustrating this situation has been, particularly given the delays and uncertainty around the delivery. Please be assured that I actively followed up on this matter multiple times in an effort to obtain updates and reach a resolution as quickly as possible. Unfortunately, despite these efforts, I was unable to get the information needed within a timeframe that would have allowed us to provide the service you expected.
I completely understand your decision to cancel the order, and I apologise that we were unable to fulfil it successfully. Thank you also for your kind comments regarding my assistance—they are genuinely appreciated.
Your feedback has been escalated to management as we continue to review what happened and how we can improve the experience for our customers in the future.
Kind regards
Paulette
It's been one week since I purchased…
It's been one week since I purchased the item, but it still hasn't arrived. I haven't even received any updates from your side. You should be the one contacting the courier since you were the one who shipped the item. As a customer, I should also be provided with a tracking number so I can track the item I purchased.
Until now, I still haven't received the item I purchased. I've been waiting for 7 days already, and I have the right to know where my order is. You should provide me with a tracking number so I can track it myself. You were quick to take my payment, but your service is very slow. Honestly, I regret buying from you.
8 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Sorry your order has not arrived. If you can share your order number I will get this sorted for you.
Kind regards
Paulette
Hello,
We are sorry to hear that you remain dissatisfied with your experience.
We have responded to both of your reviews and requested your order number so that we can investigate the status of your order, but unfortunately we have not yet received a response with these details.
We take delivery issues very seriously and are always happy to contact the courier, provide tracking information where available, and resolve any problems as quickly as possible. However, without an order number or any identifying information, we are unable to locate your order and assist further.
Please contact us directly with your order number and we will investigate this as a priority.
Kind regards,
Paulette
My experience today was excellent
My experience today was excellent, the knowledge of the assistant coupled with fact that my issue was resolved was fantastic. Thank you.
25 mai 2026
Avis spontané
Réponse de Expert.ie
Hello
Thank you for your wonderful feedback. We're delighted to hear that you had an excellent experience and that our assistant's knowledge and support helped resolve your issue. Providing effective solutions and a positive customer experience is always our goal. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards
Paulette
My god
My god. I ordered a washing machine on the 4/ 05/26. I am still waiting. Tried ringing customer care. Got through 3 times and each time was told they would get back to me when they get talking to the corrier. They never got back to me. Now I try and call them and I never get to talk to anyone. I paid 600+. I have never had this problem with any other online store before..
4 mai 2026
Avis spontané
Réponse de Expert.ie
Hello Michael,
Thank you for your feedback, and please accept our sincere apologies for the delay and the frustration you experienced while trying to get an update on your order.
We're glad we were able to get this resolved for you in the end, and we appreciate you giving us the opportunity to put things right. Your patience throughout the process was greatly appreciated.
Thank you for choosing us, and we hope to provide you with a much smoother experience in the future.
Kind regards
Paulette
Very slow working
Very slow working, sometimes stop working APP,I am not happy for this price phone very bad.
17 avril 2026
Avis spontané
Réponse de Expert.ie
Hello Ode,
Please contact us directly with your order number so that we can look into this for you @info@expert.ie
Kind regards
Paulette
Useless
Was told delivery would be three days, chased them every day for a week and was told the item was dispatched and I would receive a tracking number. Called again today to be told items haven't been dispatched because their system has been down all week! Why lie and say it was on its way?
22 mai 2026
Avis spontané
Réponse de Expert.ie
Hello Richard,
We would like to sincerely apologise for the experience you had with your recent order and for the incorrect information you were given.
During a system outage, we were advised that orders were continuing to be dispatched as normal. Unfortunately, this information proved to be incorrect, and we understand how frustrating and disappointing this was for you. We should have verified the status of your order before providing an update, and we are very sorry for the confusion caused.
We truly regret the inconvenience caused and appreciate the time you took to speak with us.
Kind regards
Paulette
Horrible worst company ever
Horrible experience
I ordered 2 items never got a tracking number meant to be delivered in 5-7 working days still not arrived , nobody pick up the phone nobody replies to any online messages!
The only time I got an answer on the phone I was told by a woman that she will get the tracking number email it to me and that never happened!!!!worst company ever ! Never ever order from them ! I emailed and ask for a refund …sure I am not gonna get any reply
Update : since then Paulette reached out to me and sorted the items for me to be delivered next week , I was told the system didn’t work so that’s the reason was no reply
Got a friendly nice conversation with Paulette and she looked after me , thank you for the help
12 mai 2026
Avis spontané
Réponse de Expert.ie
Hello Dalma,
We sincerely apologise for the delay and frustration caused with your order and communication experience. Unfortunately, we experienced unexpected system issues which affected a number of orders and delayed some tracking updates from being sent.
We have since been in direct contact with you and are pleased that we were able to resolve the issue for you. We appreciate your patience and understanding while we worked through this, and we’re glad we could look after you in the end.
Thank you for your feedback, as it helps us improve both our service and communication going forward.
Kind regards
Paulette
Sage Coffee Machine
Bought a Sage coffee machine - great price (very!!!!competitive), there were a few different payment options available which was very convenient with the "bigger" purchase like this. The delivery was very fast, earlier than advised originally, so that was a nice surprise and the product is as expected - amazing.
Very satisfied customer here ;)
30 avril 2026
Avis spontané
Réponse de Expert.ie
Thank you so much for your lovely review!
We’re delighted to hear you’re happy with your new Sage coffee machine and that you found our pricing and payment options helpful. It’s great to know your delivery arrived even sooner than expected too! We hope you enjoy many amazing coffees with your new machine ☕😊
Thanks again for your support!
Paulette
Réponse de Expert.ie
Hi Ronan, thank you for your kind review. We’re delighted to hear that our staff were nice and accommodating during your visit. We really appreciate your support and hope to welcome you back again soon.
Many thanks
Paulette
Very competitive product pricing and…
Very competitive product pricing and good delivery times. I will use this company again.
15 mai 2026
Avis spontané
Réponse de Expert.ie
Hi Irene, thank you for your lovely feedback. We’re delighted to hear you were happy with our pricing and delivery times. We really appreciate your support and look forward to serving you again in the future.
Many thanks
Paulette
Great service
Shipped and arrived quickly. Nice touch with the follow up email to make sure everything arrived okay and to see if I had any questions. Great service.
16 mai 2026
Avis spontané
Réponse de Expert.ie
Hi Meghan, thank you so much for your kind review. We’re delighted to hear your order arrived quickly and that you appreciated the follow-up email. Providing great service and support is very important to us, so your feedback really means a lot. We look forward to helping you again in the future.
Many thanks
Paulette
Réponse de Expert.ie
Hi Louise, thank you for your lovely feedback. We’re so pleased to hear you had a great experience with our customer service. We really appreciate your support and hope to assist you again soon.
Many thanks
Paulette
Great efficiency & quick delivery
Great efficiency & quick delivery. Great communication throughout. Happy to see my new coffee machine carefully wrapped as it arrived in the rain!
14 mai 2026
Avis spontané
Réponse de Expert.ie
Hi Rachel, thank you for your wonderful review. We’re delighted to hear you were happy with the efficiency, quick delivery, and communication throughout your order. We’re especially glad your new coffee machine arrived safely and well protected despite the rainy weather! We really appreciate your support and hope you enjoy your new machine.
Many thanks
Paulette
Reliable products
Reliable products, haven't had a problem yet. Delivery was done quickly. Overall a good experience, definitely recommend.
20 avril 2026
Avis spontané
Réponse de Expert.ie
Hi Eugene, thank you for your great feedback. We’re delighted to hear you’ve had a reliable experience with our products and that your delivery arrived quickly. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.
Many thanks
Paulette
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