Following the non delivery of one of the products ordered I contacted the company when they asked for a review. When I informed them that half the order was not received they were very helpful and I... Voir plus
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Lisez les avis des autres
Fantastic turnaround time. Ordered a table top fridge. Arrived very quickly. Exactly as described, good value. Communication & tracking info was very clear throughout.
L'entreprise a répondu
Really happy with my experience with Expert Electrical. I recently bought a Nintendo Switch 2 and had an issue with the price after finding it cheaper elsewhere. I contacted them and they were really... Voir plus
L'entreprise a répondu
I placed an order very late for a birthday gift and asked for delivery to be arranged sooner. They where brilliant with sorting this out for me and managed to get my item to me , and the customer s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Shop Online for all the top brands at the best prices. Buy Kitchen Appliances, Home Entertainment, iPads & More. Fast & Reliable Delivery Throughout Ireland.
Coordonnées de contact
Zone A, Mullingar Business Park, N91E027, Mullingar, Irlande
- 057-9301100
- info@expert.ie
- expert.ie
Information importante
4,2
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 65 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great electronics store!
Very fast shipping, cheaper prices than competitors and great customer service. WILL be dealing with expert electrical again!
14 août 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
The item I ordered was damaged before…
The item I ordered was damaged before it left the company. I was contacted by a lovely girl named Paulette who informed me of this.
I decided to choose a different but similar item for my daughter and it was delivered without issue.
Customer service is top notch.
30 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted that we were able to take care of you , thank you for your understanding . We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Brilliant experience
Brilliant experience. Ordered my new Samsung watch online with expert and I emailed for a shipping update and the communication with them was great. Delivery very quick. Will definitely order with them again
4 août 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Communication from go to woe was…
Communication from go to woe was fantastic from Ciara & Paulette. Great service.
14 août 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Great item,fast shipping very happy…
Great item,fast shipping very happy thank you so much.
12 août 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Excellent customer service!
I ordered on a Friday and was informed that I would wait 3 working days however the item arrived on the Monday in perfect condition. Wonderful service and great communication. Delighted!
7 août 2026
Avis spontané
Réponse de Expert.ie
Hi Karen,
Thank you so much for your lovely feedback! We’re delighted to hear that your order arrived sooner than expected and that everything arrived in perfect condition.
It’s great to know you were happy with the service and communication. We really appreciate you taking the time to share your experience.
Thanks again, and we hope to see you again soon! 😊
Kind regards
Paulette
No response to refund query
Recently bought a fan which was faulty. Expert organised a collection on it and apparently processed a refund 10-12 days ago. No sign of refund and no one responding to my emails looking for confirmation of it.
Once I receive the refund I won’t be dealing with this company again
4 août 2026
Avis spontané
Réponse de Expert.ie
Hello Peter,
I’m sorry for the frustration caused by the delay with your refund.
I can confirm that the refund has been issued. The refund was requested when the faulty item was processed through our warehouse following its collection.
I’m also sorry if you feel that your emails were not responded to. We did respond to the emails received, and I apologise if there was any delay or if our responses did not reach you as expected.
Unfortunately, once a refund has been processed, the time it takes to appear in your account can depend on your bank or payment provider.
We appreciate your patience and apologise again for the inconvenience caused.
Kind regards
Paulette
Excellent Serve-Highly recommend
I've bought a fan, a washing machine and a fridge freezer from Expert Tullamore in the last few months and got excellent service, from the sales staff in the shop to the delivery/installation team. It was next day delivery for the fridge & washing machine and they took away the old machines. Highly recommend.
17 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and service you received at our Tullamore branch, I have passed on your kind words.
Thanks again
Paulette
My order was delivered quickly
My order was delivered quickly, in 3 days, intact and unscathed. The price of the coffee machine was fair.
I'll go back to the expert.ie to shop again. Thank you 😊
29 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Great shopping experience and fast…
Great shopping experience and fast delivery timelines
26 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Very good and clear communication
Very good and clear communication . Had query which was answered straight away. goods delivered on time as promised and happy with product . Would deal again
3 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful review!
We're delighted to hear that you found our communication clear and that your query was answered promptly. It's great to know your order arrived on time as promised and that you're happy with your purchase.
We really appreciate your support and look forward to dealing with you again in the future!
Many thanks
Paulette
Customer support staff was excellent…
Customer support staff was excellent and the item shipped to dublin pretty fast
6 juillet 2026
Avis spontané
Réponse de Expert.ie
Hi Suyash,
Thank you for your kind review! We're delighted to hear that you had a great experience with our customer support team and that your order arrived in Dublin so quickly.
We really appreciate your feedback and look forward to helping you again in the future.
Many thanks
Paulette
Prompt delivery and everything arrived…
Prompt delivery and everything arrived perfectly
9 juillet 2026
Avis spontané
Réponse de Expert.ie
Hi Anita,
Thank you for your lovely review! We're delighted to hear your order arrived promptly and everything was delivered in perfect condition.
We really appreciate your support and look forward to serving you again in the future.
Many thanks
Paulette
Good experience
Update to original review, Company made contact and replaced and upgraded my TV.
Thank you expert.ie
16 mai 2026
Avis spontané
Réponse de Expert.ie
Hello Emmet,
Hi, we're very sorry to hear about your experience and sincerely apologise for the delay.
Unfortunately, there was some confusion with our supplier due to stock availability, which delayed the replacement process. This has now been resolved, your TV has been exchanged, and the replacement is on its way to you. It is scheduled to arrive on Monday.
We appreciate your patience and understanding, and we're sorry again for the inconvenience caused.
Kind regards
Paulette
Every customer complaint is an…
Every customer complaint is an opportunity to do business better.
We always buy our white goods from local business, in this case Cunniffe Electrical Galway. Our last big single spend was €3000+.
In July 2025 we bought a new washing machine from Cunniffes. From day one it did not function properly. After 3 call outs and a new pump being fitted it appeared to be OK. Our requests for a new machine were fobbed off, that Whirlpool made the decision after 3 call outs – playing on our ignorance of consumer legislation and a misplaced trust in a family business.
Promises of contact from the manager over that period never materialised.
In 06/2026 problems arose again and another call out. A valve was replaced and since then the machine seems to be operating properly.
My wife called to the shop to give feedback – we do not want anything; we wanted to inform who ever is in charge of what may be a better way of meeting customer needs. The manager was with a customer. Then the manager was at a meeting. Then the manager would call back. But the manager did not call back, one of staff did.
So, we have moved our custom from the east side to the west side to Peter Murphy Electrical, another family owned business. We needed a new chest freezer – because it was an emergency it was delivered within 3 hours.
18 juillet 2025
Avis spontané
Réponse de Expert.ie
Hi, thank you for taking the time to share your experience.
We're sorry to hear about the issues you've described. However, we believe this review has been posted on the wrong business page. While both stores are members of Expert, we are independently owned and operated and are not affiliated with Cunniffe Electrical Galway.
To help ensure your feedback reaches the right people, we have passed your review on to Cunniffe Electrical.
We hope your issue is resolved to your satisfaction, and we appreciate your understanding.
Kind Regards
Paulette
Bad customer service
Waiting a week for my washing machine , 4 emails sent 27 minutes on hold can't get any response, there useless I would look for a refund but I can't get anyone . Absolutely stay away
7 juillet 2026
Avis spontané
Réponse de Expert.ie
Hello,
We're sorry for the delay in responding and understand your frustration. We checked with the courier several times for updates, but unfortunately none were provided. I'm sorry that we didn't communicate this to you at the time.
Thank you for your feedback
Kind regards
Paulette
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Very happy with the tablet that we got…
Very happy with the tablet that we got and came on the day it was meant to come 😊
17 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
Product arrived quickly and was in…
Product arrived quickly and was in perfect condition couldn't ask for more
23 juin 2026
Avis spontané
Réponse de Expert.ie
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your order and that it arrived quickly. We appreciate your support and hope you continue to enjoy your purchase for years to come.
Thanks again
Paulette
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