Expert.ie Avis 

Can't complain. Samsung Galaxy Tab A9 , voucher for 5%

A lack of (/misleading) information provided on product ...maybe staff don't know much about the goods or maybe they just want to make a sale and dont care. That was my impression ..

Waited over 5 weeks for delivery of mobile phone. Expert would not process refund until they investigated the issue.

End story, phone delivered after 5 weeks & no refund processed. Make your own mind up on this review...

Got a coffee machine and arrived on time. unfortunately there was slight damage during transit. Contacted them and got a replacement hand delivered by them. Would highly recommend them. Great service.

Ordered DJI FPV Controller on 17th January and still not delivered today is 6th Feb as of this review. after contacting them I was told Item is not in stock.. So why did you even list it on the website. Now I requested cancellation on 2nd Feb and I have not heard anything back. Will avoid this company it's faster to order something from China then Ireland these days.

I order printer Epson on 04/11/2024 was problem in internet shop no confirmation no tracking number on next day I rang again and asked where is problem o no problem you get printer on and next day I get email sorry out off stok after 10 minute again email on Monday I have a printer but To day is Monday no tracking number to day is 11/11/2024 I rang again and news is the DPD.ie failed only delivery tomorrow or after tomorrow so never ever I don't bay again 😭

Oh my god, cowboys, cowboys cowboys. Ordered a phone that was 'in stock'. Watching online to see updates etc, and after a few days, nothing. Sent in submission. Ignored. Still watched and nothing. Second submission, ignored. Then I began ringing (waste of time, they don't answer), and eventually got an email to say the item wasn't in stock and my refund was due. Needless to say I wasn't happy, but it was the ignoring that sent me over the edge. Basic customer skills do not exist. When I asked for the interest accrued on my full payment taken, and but for the fact I had to keep onto them about where my order was, I'm pretty sure they'd never have contacted me, again, this request was ignored. Now, that said, I'm actually delighted as we've recently moved, and we need new appliances for the kitchen, and was hoping to bag a bargain for maybe Black Friday (with a budget of 5k), and wanted to shop Irish. Not a chance now. If I could give zero stars I would. Shockingly bad. And imagine if you actually bought from them and there was an issue!!! You'll never hear back from them.

Emailed them about an item I wanted to purchase. Didn't even have a reply! Where is the customer service.
Others seemed to have issues to with trying to contact the company too.

I bought the Galaxy Buds and the Galaxy Watch 7. I sent several emails asking about delivery and each time it only talked about the Galaxy Buds. That it would be delayed for 1 month and that Samsung was notifying me. Ok. But what about the Galaxy Watch 7? What is the reason for not delivering. After 15 emails, they replied that they had no more stock and that delivery would only be made next week. I bought it in pre-sale to have the product before and in the end I will have the product who knows when.

I had already purchased from them and liked the service. However, they were unable to maintain the quality of the service. Unfortunately. But I believe the company is good and it was just a separate case. I just didn't like sending 15 emails.

I answered this already and got no reply. My purchase arrived damaged, just dumped on my door. Since it was on sale, I decided to keep it as the returns procedure was too convoluted. I assume it works as I have yet to use it. The damage was a dent in the stainless steel case. The box was covered in some green goo, so something fell on it and damaged it through a double box. Nothing light then.

Bad customer service no update on delivery and no call to say of any issues

The fridge is bigger than the measurements on the website

Easy to shop online, easy payments, got notification when fridge would be delivered..got call to confirm delivery, friendly delivery man

The order made on Saturday, product arrived Tuesday. Wonderful!!!

Still waiting on goods

Great products. Shipping was high but price was good

Efficient and reliable service

Dominic Smyth expert shop Navan
Great shop & really lovely staff went out of their way to help me with my order thank you

Ordered a Samsung heat pump dryer which arrived damaged. Still waiting on replacement

I purchased product online, but forgot to add 10 euro discount code. I emailed on the day of purchase to say this, but I didn't hear anything back. I thought I may have gotten 10 euro off delivery charge. When I phoned I was told that I could get 10 euro discount off my next purchase, but I wasn't happy with this.