Express bike insurance Avis 

4 041
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealt with express twice in as many weeks when i needed help getting an extra bike on my existing plan then taking it back off again to start a new policy that i could add a named driver on as we ha... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Still not showing on the database. Poor in this day and age. However everything else is very straightforward and the feedback following this review was very timely so they got an upgraded review... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased this policy via a comparison site. Had never heard of this company before but the price was so amazingly reasonable thought it was a scam somehow so came out deleted all history and cookies... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

amazing we even had laugh about my bike i was riding the young man i was speaking to is a credit to the company brilliant 5 *****

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. aussi dans
  3. Agence d'assurance
  4. Compagnie d'assurance moto

Écrit par l'entreprise

At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 041)

1 225 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Easy and cheap to get insurance

Easy and cheap to get insurance. Only downside was when I mentioned an aftermarket exhaust, seemed to create a bit of confusion then a bit of a random “extra tenner” was added

23 avril 2026
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Réponse de Express bike insurance

Thank you for taking the time to leave a review.

We're glad to hear that you found it easy and cheap to get insured with us. We appreciate your feedback regarding the addition of your aftermarket exhaust, and we're sorry for any confusion or unexpected extra charge this caused during the process.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Express Insurance Services

Noté 5 sur 5 étoiles

Good

Good, efficient service

10 août 2026
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Réponse de Express bike insurance

Thank you for taking the time to leave us a review.

We’re pleased to hear that you found our service good and efficient. We really appreciate you taking the time to share your positive feedback with us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachael @ Express Insurance Services

Noté 5 sur 5 étoiles

Very easy

Very easy, no fuss

11 août 2026
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Réponse de Express bike insurance

Thank you for your feedback! We’re delighted to hear that you found the process easy and hassle-free. We really appreciate you choosing us and taking the time to share your experience!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Express Insurance Services.

Noté 5 sur 5 étoiles

All very good and satisfied

All very good and satisfied. Good price.

16 août 2026
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Réponse de Express bike insurance

Thank you for your lovely feedback! We’re really pleased to hear that you’re satisfied with the service and found our pricing competitive. We appreciate you taking the time to share your experience with us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Express Insurance Services.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent, patient customer service.

15 août 2026
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Réponse de Express bike insurance

We are incredibly grateful for your positive feedback and for taking the time to share your experience with us. It is wonderful to hear that our team looked after you with such genuine kindness and dedication, ensuring you felt fully supported and comfortable throughout your interaction. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services

Noté 5 sur 5 étoiles

Was so easy to fill in the form and plenty of options to get better cover

Was so easy to fill in the form and very reasonable priced not the cheapest but I got more for my money

9 août 2026
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Réponse de Express bike insurance

Thank you so much for choosing to leave us your feedback today. It is fantastic to know that you found our application paperwork completely straightforward to complete. We are also delighted that while our quote might not have been the absolute lowest on the market, you feel you have secured much better value and protection for your money. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services

Noté 5 sur 5 étoiles

Quick and easy insured in minutes very…

Quick and easy insured in minutes very happy

8 août 2026
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Réponse de Express bike insurance

Thank you for taking a moment to rate us today. It is fantastic to hear that your experience was entirely fuss-free and that you managed to secure your new policy in mere moments. Knowing that you are completely satisfied with how smoothly everything went is wonderful. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services

Noté 4 sur 5 étoiles

Needed to phone and negotiate to get a…

Needed to phone and negotiate to get a good price,they won’t you to pay a higher price so you have to turn it down to get the price you can afford.

15 août 2026
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Réponse de Express bike insurance

Thank you for taking the time to share your feedback regarding your recent renewal experience. We completely understand your perspective, and we appreciate your honesty about the negotiation process required to secure a rate that fits your budget.
While our initial figures are generated automatically based on a variety of risk factors and changing market expenses, we always aim to be as flexible as possible when our customers speak to us directly. We are really glad that you managed to discuss this with our team and successfully agreed on a final premium that you feel comfortable with. Your feedback regarding this journey is incredibly helpful as we continually look at ways to make things more straightforward for our customers.
If you have any further questions or need any support with your policy moving forward, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services

Noté 5 sur 5 étoiles

Pleasant staff helpful

Everything ok but didn’t get insurance

3 août 2026
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Réponse de Express bike insurance

Thank you for taking a moment to leave this review. We are glad to hear that everything seemed fine during your interaction with us, but we are sorry to learn that you ultimately decided not to take out a policy.
We always want to ensure our quotes and services hit the mark, so if there was a specific reason you chose not to proceed—or if you would like us to take another look at your options in the future—please do not hesitate to let us know.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Lancaster Insurance Services

Noté 5 sur 5 étoiles

Got it all done online and my policy…

Got it all done online and my policy was started straight away all done within mins

14 août 2026
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Réponse de Express bike insurance

Thank you for your review. We’re pleased to hear you found the online process quick and straightforward and that your policy was started straight away.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Express Insurance Services

Noté 5 sur 5 étoiles

Easy to understand very good price no…

Easy to understand very good price no faffing about 👍😃

13 août 2026
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Réponse de Express bike insurance

Thank you for leaving a review!

We're so pleased to hear that you found our service easy to understand, well priced, and straightforward with no faffing about.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Express Insurance Services

Noté 5 sur 5 étoiles

Happy with the online experience

Happy with the online experience. So let's see how it goes once it's live.

13 août 2026
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Réponse de Express bike insurance

Thanks for your review! We’re pleased to hear you’ve had a positive experience with our online journey so far. We hope everything continues to go smoothly once your policy is live, and we’re here to support you should you need us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Express Insurance Services.

Noté 1 sur 5 étoiles

Have not claimed yet so cannot say if…

Have not claimed yet so cannot say if they are a good insurer. 1 star for asking for reviews as such.

6 août 2026
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Réponse de Express bike insurance

Thank you for taking the time to leave a review.

We understand your frustration and appreciate your honest feedback. While we're sorry to hear you felt disappointed about being asked to leave a review before making a claim, customer feedback helps us understand our customers' experiences at all stages of their journey with us.

We hope that, should you ever need to make a claim, you'll receive the high standard of service we aim to provide.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.expressbikeinsurance.com/contact-us

Kind regards

Chelsea @ Express Insurance Services

Noté 5 sur 5 étoiles

Information is easy to top coverunderstand and…

Information is easy to understand and the price is very competitive

12 août 2026
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Réponse de Express bike insurance

Thank you for taking the time to leave us a review. We’re pleased to hear that you found the information easy to understand and that you feel our pricing is very competitive.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Express Insurance Services

Noté 5 sur 5 étoiles

good clear discussion with…

good clear discussion with representative, and downloaded documents.

4 août 2026
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Réponse de Express bike insurance

Thank you for taking the time to leave us a review. We’re delighted to hear that you had a good and clear discussion with our representative and that you were able to download your documents easily. We really appreciate your positive feedback.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Express Insurance Services

Noté 5 sur 5 étoiles
Logo de Express bike insurance

Réponse de Express bike insurance

Thank you for your review! We’re delighted to hear that you found the process quick, easy and accurate. We really appreciate your feedback and your support.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Express bike insurance.

Noté 5 sur 5 étoiles

Very easy to find my requirements and…

Very easy to find my requirements and Express presented a very competitive premium.

1 août 2026
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Réponse de Express bike insurance

Thank you for your review! We’re pleased to hear that you found it easy to find the cover you needed and that Express was able to offer you a competitive premium. We really appreciate your feedback!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Express Insurance Services.

Noté 5 sur 5 étoiles

Very helpful hope to deal with you next…

Very helpful hope to deal with you next year thanks Phil

12 août 2026
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Réponse de Express bike insurance

Thanks for leaving us a review.

It's great to hear that you found us so helpful. We look forward to dealing with you again next year.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Express Insurance Services

Noté 5 sur 5 étoiles

It's was very simple and…

It's was very simple and straightforward even though I've never done one before I found it very easy

12 août 2026
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Réponse de Express bike insurance

Thanks for taking the time to leave us a review.

It's great to hear that you found the process so simple and straightforward, especially for your first time. We're glad we could make it easy for you.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Express Insurance Services

Noté 5 sur 5 étoiles

Very easy to deal with and great…

Very easy to deal with and great communication.
I'm very pleased many thanks 👍

12 août 2026
Logo de Express bike insurance

Réponse de Express bike insurance

Thanks for taking the time to leave us a review.

It is brilliant to hear that you found us so easy to deal with. We are glad you enjoyed great communication and are pleased with the service.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Express Insurance Services

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