Extreme Hardware Avis 

115
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought BitDefender as my current license was due to expire. Ordering was hassle free, best price, and quick delivery via email. I logged into BitDefender, added the code and renewal was completed qu... Voir plus

Noté 3 sur 5 étoiles

Negative brownie points for supplying a duff activation code and then taking 4 days to fix it Positive brownie points for initial swift delivery and for getting it fixed rather than just bottling it... Voir plus

Noté 5 sur 5 étoiles

First of all, the link arrived quickly, and it worked, so that's an immediate plus. We have had Bit Defender before, so the programme was exactly as expected, and covered 10 devices. This was all do... Voir plus

Noté 5 sur 5 étoiles

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sig... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(115)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

BitDefender Renewal 10 devices 2 years

I bought BitDefender as my current license was due to expire. Ordering was hassle free, best price, and quick delivery via email. I logged into BitDefender, added the code and renewal was completed quickly. Saved money and didn’t have to wait for the code to be delivered via post. Happy customer.

29 août 2026
Noté 5 sur 5 étoiles

I haven't received my order since the…

I am impressed with your prompt response.

31 juillet 2026
Logo de Extreme Hardware

Réponse de Extreme Hardware

We can confirm that the item you purchased was delivered via email immediately after you purchased it. Please check your emails and junk folder in case it went there. Please let us know if you need help locating it. You can call us any time for help rahter than just leaving negative feedback. Please consider changing this feedback to positive once you locate your order email, since we did nothing wrong, thank you.

Noté 5 sur 5 étoiles

Amazing prices

Easy to understand web site, very fast download authorisation for product. Really amazing prices. Paper work explained everystep of the installation process. Very highly recommended.

26 juillet 2026
Noté 5 sur 5 étoiles

Sinden Light Gun

Fast delivery 1-2 days to arrive. Brought a Sinden light gun. Other places for this item was a 1-2weeks delivery time even though myself and these other places are in the UK too. Very happy with my purchase and works flawlessly on my Rpi-5 running Batocera (Plug & Play).

20 juillet 2026
Noté 5 sur 5 étoiles

Extreme Hardware - Bit Defender Review

First of all, the link arrived quickly, and it worked, so that's an immediate plus. We have had Bit Defender before, so the programme was exactly as expected, and covered 10 devices.
This was all done at a very fair price as well, so no negatives. I would definitely use Extreme Hardware again.

27 juin 2026
Noté 1 sur 5 étoiles

Received expired Kaspersky Plus code

I bought a license for Kaspersky Plus from Extreme Hardware, 3 devices for 1 year. I went to use the license on the Kaspersky website only to receive an error "This code is blocked". I sent Marcus an email with a screenshot of the code and the error to ask him to rectify the problem and he quicky replied "I can confirm the code works fine, disable your VPN, blah blah blah." I had already emailed Kaspersky to ask what the problem is with this new code. "Regretfully, the code has expired" came their response. So I then sent the screenshot of the email to Marcus West to confirm I was sold a dud code, and I've had no response. I'm going to initiate a chargeback under section 75 with my credit card provider.

Edit: the seller is pretending I didn't respond to his first email but I have taken screenshots of all correspondence which will be sending to the credit card provider. I've sent 3 emails to him since his reply telling me the code is fine. I won't be calling him up because he has a copy of the Kaspersky email confirming the code is expired, so what more is there to say?

Edit: I'm forwarding all correspondence to Trustpilot to prove that the seller is being deceptive about not receiving any further correspondence.

Edit: I have now sent all copies of the several pieces of correspondence between myself and extremehardware.co.uk to Trustpilot integrity compliance department and Trustpilot Legal department. I am doing the same to Shopify. This attempted manipulation of the reply function in such a dishonest way, by this company is an affront to the integrity of the Trustpilot platform.

I recommend keeping all emails sent to this company. He will ignore your complaints sent by email. You leave a negative review and he will call you a liar, saying that you never contacted him before you left the review. You will know you emailed him, he will know you emailed him. He will know you are telling the truth. He will know that you know he isn't. But the falsehoods are not for your benefit. The falsehoods are for the benefit of any potential customer reading your review. They don't know you are being truthful.

Then send all the evidence that you tried to contact him, to the integrity compliance department of Trustpilot. You have consumer protections although this company seems to believe they are exempt. Send your evidence to Shopify too, they take a very dim view of deceptive sellers on their platform, and rightly so. I did get a Shopify refund notification eventually. But the stress is not worth dealing with this company.

13 juin 2026
Avis spontané
Logo de Extreme Hardware

Réponse de Extreme Hardware

We are sorry to hear you had issues with your purchase. We were in communication with you and made some suggestions such as disabling any active VPN as this can often cause the issues like you were having. We replied to every message you sent us, and we asked you in our last message to you to give us a call and we would be happy to assist you with the issue. However we did not get any reply and have not been contacted by you or heard anything from you until recieving this unfortunate feedback. If you gave us a call as requested we would have happy resolved this for you, and this offer to assist you remains open. We support all of our customers and we are only a phone call away so feel free to call us any time.

Edit: I can confirm we did not receive any further emails from the buyer after we asked them to call us. It is common courtesy to seek assistance from a retailer prior to just leaving a negative review. We can't just take the word of someone that there is a problem with a product of this nature and we need to do some trouble shooting, which is best performed with a quick conversation on the phone, which the customer has refused to do. If they do not want to accept any help, then how can we have a chance to make things right. We have refunded the customer since they refused to engage with us, which is a shame. Don't be afraid to call us, we are always happy to help.

Noté 5 sur 5 étoiles

Fantastic Product and Exceptional Customer Service

Absolutely fantastic product and exceptional customer service from start to finish. We were working to a very tight deadline, and the team went above and beyond to ensure everything was delivered on time. We’re so pleased with the final product — the quality exceeded our expectations. Highly recommend!

5 mai 2026

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