My son, an electrical engineer, spent a lot of time researching our EZGO Hauler golf cart controller replacement. With model #, serial, #s etc of our 2012 cart & contoller, Extreme Kartz told him the... Voir plus
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Lisez les avis des autres
I initially left a bad review because I was frustrated by the support process but I was wrong. I filled in the form and was contacted quickly and the support person walked me through the issue a... Voir plus
The sales rep spent a lot of time with me explaining which Lithium ion battery would suit my needs and the differences between them without pushing any particular item. Call backs were prompt and hel... Voir plus
The transaction went smooth and easy. Shipping was fast but didn't need to be fast as my project is set to begin in November. The kit I ordered was not completely correct for my application however th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.
Coordonnées de contact
465 Highway 74 S, 30269, Peachtree City, Etats-Unis
- 1-855-395-2789
- support@extremekartz.com
- extremekartz.com
4,6
Excellent
248 avis
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A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Disappointed When I ordered a body kit off the page…
When I ordered a body kit off the page with the silver body pictured, it defaulted and sent me a white one that cost me $240 in shipping to return. When I ordered the suggested dashboard, it defaulted to the dashboard for an. EZ-GO and I had to return that. This all took about two weeks. Now I am having trouble with the light harness and been trying to get that fixed for two weeks. Your website is vague and your customer service system is awful. I could go on but I think you get the point. Maybe you could help get the lights straightened out.
17 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thank you for your feedback. We are sorry to hear this project has been frustrating.
We do want to clarify a few important points for accuracy. The selections for cart model, fitment, and color are made by the customer during the ordering process. Our system does not have the ability to “default” those selections on its own. We work hard to be thorough in how fitment and color options are presented, but it is ultimately the customer’s responsibility to carefully review those selections before checkout to ensure the correct options have been chosen.
For customers who are unsure, we also have staff available and willing to help make sure an order is placed correctly through email, phone, chat, and text before the order is submitted.
We also want to note that, although return shipping was involved, we waived the restocking fee on the returned body kit and components as a courtesy.
Regarding your comments about our website being vague and our customer service system being awful, we do take that feedback seriously. At the same time, we want to be clear that our team works very hard to respond quickly and thoroughly. We consistently get back to customers within a few hours, and at most within 1 business day, which is a service standard we have worked diligently to achieve and maintain, even during busy season.
We have also spent the last two months actively working with you across multiple issues tied to this project. Most recently, with the light kit, this issue has not been ignored. Our team has remained involved and has continued working with the manufacturer’s technical support to help troubleshoot the install. We reviewed the photos provided, obtained updated wiring guidance from the manufacturer, passed that information along, and continued following up after the first recommendation did not resolve the issue. Based on the most recent updates, the running lights and turn signals were functioning, while the headlights were still not, and we were actively continuing the troubleshooting process from there.
We absolutely understand how frustrating it is when a project does not go as smoothly as expected. However, it is important to note that we have spent significant time over the course of two months assisting with these concerns, coordinating support, and working toward a resolution.
We agree that the priority is getting the lights straightened out, and we remain committed to helping do that.
With regard to the light kit, this issue has not been ignored. Our team has remained involved and has continued working with the manufacturer’s technical support to help troubleshoot the install. We reviewed the photos provided, obtained updated wiring guidance from the manufacturer, passed that information along, and continued following up after the first recommendation did not resolve the issue. Most recently, we were still actively working through the next steps after learning that the running lights and turn signals were functioning, but the headlights were not.
We absolutely understand how frustrating it is when multiple parts of a project do not go as smoothly as expected. At the same time, it is important to be clear that we have spent significant time over the last two months assisting with these concerns, coordinating support, and trying to help get everything resolved.
We agree that the priority is getting the lights straightened out, and we are continuing to work toward that resolution.
1st time customer and I'll be back!
This was my first time using Extreme Kartz and I was very happy with the service, the wide selection of parts available, competitive pricing, and knowledge of customer service reps.
23 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words George! We try to keep up to date with our catalogue breadth! We can't wait to help you in the future!
Good product, Seller stands by their product
Good lift kit, Didn't come with plate pictured but seller made it right. Would purchase from again
18 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words Wayne and I am glad we were able to make it right! We can't wait to help you in the future!
Very Pleased with Extreme Kartz from A-Z
From my initial sales contact, through ordering and delivery and tech support, I was very pleased with the entire process. I did a Bedrock Lithium battery upgrade to an older model EZGO Golf Cart. The cart runs well and I couldn't be happier with the results!
12 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words Susan and Mike! Glad you like our Bedrock Battery! If you need anything in the future we are here to help!
Great Golf Cart Store
Great selection of golf cart accessories at good prices. Ordered items arrived very fast and were as described. Will definitely save as a favorite!
20 février 2026
Avis spontané
Réponse de Extreme Kartz
Thanks Wil! It was a pleasure helping you! We can't wait to assist with your future golf cart needs!
Lithium Battery Conversion
The lead acid batteries in my Club Car were ready to be replaced and I wanted to make the conversion to lithium. I discovered Extreme Kartz online with great battery options and detailed information about how to pick the right option for my cart situation. I had questions about my order and received almost immediate response from the Extreme Kartz team. I didn't need any other accessories at the time, but I noticed they have almost anything I would need for my Club Car and expect to return to them if I ever need anything for my cart.
31 décembre 2025
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words Anthony! It was a pleasure working with you and we can't wait to help you in the future!
Promptness or my order.excha nge went…
Promptness or my order.exchange went well, the windshield fit perfectly; however I should have had help with the cost of postage on the return.
26 mars 2026
Avis spontané
Réponse de Extreme Kartz
We are glad we were able to get your issues resolved! If you need anything in the future don't hesitate to reach out!
Réponse de Extreme Kartz
Hey Michael - totally get that this is frustrating. I saw your message from over the weekend and just sent you an email about the hold up. Reply when you get the chance. Thanks! -Jonathan
Réponse de Extreme Kartz
Thanks for the kind words! We try to stay update to date with the latest and greatest in Golf Carts and keep a large selection on the site!
Only place I could find this harness…
Only place I could find this harness adapter for my navitas controller and IQ wiring harness. So I was very excited when I came upon your website!!
20 mars 2026
Avis spontané
Réponse de Extreme Kartz
Glad you found what you are looking for! We can't wait to help you in the future!
Extremely Satisfied
Extreme is always very helpful and are quick to get my parts to me. Very professional and great to work with on the phone
6 mars 2026
Avis spontané
Réponse de Extreme Kartz
Hey Ken! Thanks for the kind words! We can't wait to help you in the future!
Awesome company with great response and…
Awesome company with great response and speedy delivery.
Great communication as well.
1 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words Peter! We can't wait to help you in the future!
Don't bother trying to buy something…
Don't bother trying to buy something from this company I've been trying to buy a seat for my golf cart and all I get is AI messages to buy more crap I've sent numerous emails texts with the phone number and they say it'll get back to you within 3 hours or 24 hours. They tell you to leave a voice message on their phone number but all you get is music how you supposed to leave a phone message when you're on hold. This must be another Young Person's company who thinks AI is going to take over customer service for them.
11 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thank you for your feedback. We appreciate the opportunity to provide full clarity.
We do use AI as part of our support process, but it is not a replacement for human customer service. It is simply a tool that helps gather information efficiently before a ticket is placed into the hands of our team. In this case, your inquiry was handed directly to our Head of Customer Relations to ensure it was reviewed and handled by a real person.
We replied to each email sent and requested a valid phone number so we could contact you directly. We also returned every call we received from you, but unfortunately those calls were not answered. We were also unable to leave a voicemail because the voicemail box associated with the number that called us was full.
To clarify, our phone system does provide the option to leave a voicemail once the hold ends, and no voicemail was left regarding this matter.
In addition, when we requested a phone number through email, the number provided contained 11 digits, so we were unable to confidently use it as a valid callback number. Our email follow-ups went unanswered, while multiple new tickets were opened instead of replying to the active conversation, which made it more difficult to resolve the matter efficiently.
We want to be clear that our use of AI is intended to improve response efficiency and help us serve every customer as thoroughly as possible, not to avoid human interaction.
If you would still like assistance, please provide a valid phone number and a time you are available, and our team will be happy to help directly.
Got my product fast and perfect fit
Got my product fast and perfect fit. Customer service was excellent!
12 mars 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words Sonia! We pride ourselves on our timely responsiveness! We can't wait to help you in the future.
Could/would not have been successful without great presale suppot!
Well, it goes without saying that the online ordering and delivery was as expected. I think they use Shop PAY for payment processing and in my experience is as solid and secure as Amazon, PayPal, etc. They used UPS for delivery and communications, and delivery performance was great and on par with what we have come to expect from online retailers. What made the Extreme Kartz experience special, and worthy of 5 stars is the presales support. May application for the product I purchased is supported but not common. Having contact with a great presale support team made the purchase and implementation great!
28 février 2026
Avis spontané
Réponse de Extreme Kartz
Hey Albert! Glad to hear you had a great experience! Thank you for the review and we cannot wait to help you in the future!
Great Experience For Multiple Purchases
I have made several purchases from Extreme Kartz for my golf cart. Several purchases have been straight forward and I didn't need further product assistance. However, on a couple of occasions, I reached out to ask questions and look for recommendations for items such as lithium batteries, solenoids, and controllers. Each time, Extreme Kartz was great and provided the exact info I needed for my particular situation.
I would recommend them for your golf cart needs!
11 février 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for your kind words! We can't wait to help you with your future golf cart needs!
Customer service was outstanding- Devin…
Customer service was outstanding- Devin took the time to confirm that my purchase was for the correct product by looking up the serial number and cart specifications- friendly, knowledgeable and just the best experience possible- Regards
P Stetson
25 février 2026
Avis spontané
Réponse de Extreme Kartz
Hey Paul! Thanks for the kind words! We can't wait to help you with any future upgrades!
I accidentally placed an incorrect…
I accidentally placed an incorrect order. Without incident, extreme karts cancelled my order, and recommended and placed my new order, with a 5% discount. They are now our go to golf cart store.
23 février 2026
Avis spontané
Réponse de Extreme Kartz
Thanks for the kind words James! It was a pleasure working with you on getting this corrected and we can't wait to help you in the future!
Lithium conversion do it yourself
I appreciate the recommendations made to help me select the best lithium conversion for my cart. Provided insights for pros and cons of each vendors offering. Delivery was quick and technical support got me to the finish line! Cart runs great now!
14 janvier 2026
Avis spontané
Réponse de Extreme Kartz
Hey Barry! Glad to hear you had a great experience with our team and are enjoying the upgrade! We can't wait to help you in the future!
2010 Club Car Conversion to Lithium Ion…
I was looking to convert my 2010 Club Cart Precedent over to Lithium Ion. My main concern was to pick a supplier that could help guide me through this process. Number one on my wants was a high quality package that would not be a head ache down the road. I also wanted a supplier that could provide help if I had questions. I picked Extreme Kartz and was very pleased with their recommended ECO Bundle. My install went very well.
12 janvier 2026
Avis spontané
Réponse de Extreme Kartz
Hey Jim! Thank you for the kind words! We pride ourselves on our customer service and expertise! We can't wait to help you with your future golf cart needs!
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