To be contacted via email by Customer Services regarding a product shelf life was heartening in this day and age. Any other company would probably have shipped what was in stock without even thinking... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is not my first time ordering from here, and it surely won’t be the last. My items arrived early, which is very important for someone with keratoconus, especially when life gets busy. Not only di... Voir plus
I've used eyecare shop for four years now and the service has always been excellent. the one time that there was an issue with the delivery (royal mail had lost the package), the problem was solved ef... Voir plus
I have an artificial eye which I sometimes struggle to manage. I have found products from the Eyecare shop that I struggled to find anywhere else. Ordering was easy and I received my order within a... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Online retailer of eyecare products
Coordonnées de contact
Unit 48 Longshot Lane, RG12 1RL, Bracknell
- 01753 318 000
- hello@eyecare-shop.co.uk
- eyecare-shop.co.uk
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Easy to use website. Free postage over £25. Package arrive promptly. Great service all round.
20 avril 2025
My order was dealt with very promptly…
My order was dealt with very promptly and arrived when expected. I also like the fact that postage is free over £25. Other companies charge unless you spend a lot more.
10 avril 2025
Quick and efficient service
4 avril 2025
Very quick and efficient service
Very quick and efficient service. Good range of products for eyecare and fair pricing.
1 avril 2025
Incessant emails bugging you for…
Incessant emails bugging you for feedback . Here it is . Enjoy !
If I buy a newspaper in my local shop do am I asked to rush to Trustpilot to leave a review ? NO !
If I buy 2 kilos of potatoes at my local Greengrocer do they ask me to go online and leave a review ? NO !
23 mars 2025
Réponse de Eyecare Shop
As a small online business reviews are essential in helping us gain visibility in search engines and to help us compete against large busineses like Amazon. I appreciate its annoying getting requests, but a bad review is detrimental, which is unfair when we provided a good service otherwise. Your order was fulfilled and delivered within two days.
Fixing my mistake with no fuss
I made a mistake on an order and they fixed it immediately before it was despatched.
12 mars 2025
Great place to shop
I have bought many times from the eye care shop and always been very satisfied. From ordering to delivery always a good experience
8 mars 2025
Reliable efficient service
Goods despatched quickly. Despatch was tracked via Royal Mail on the day specified. Arrived well packaged.
Overall very good order to delivery process.
12 mars 2025
Very quick delivery
Very quick delivery. Well wrapped. Good range of glassses, good value for money would reccomend.
12 mars 2025
At least eyes are not teeth
3 bottles of saline solution and a rubber thing to insert lenses with.
Rubber thing is far too expensive for what it is but no different to every other similar website on earth.
Ordered - arrived within a few days - good
5 mars 2025
Great service as usual
Great service as usual and good range of competitively priced products.
17 février 2025
The speed was wonderful they're…
The speed was wonderful they're important products so need to arrive soonest which they did well packed too very impressed for the life of me I can't remember the actual date but all I remember is how fast the product arrived
3 mars 2025
Arrived quickly in excellent condition…
Arrived quickly in excellent condition and as ordered. please with purchase and have purchased the same before as product does the job and at a reasonable price
23 février 2025
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