eze Mattress Avis 

292
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

EZE Ultra Hybrid double mattress. Very comfortable so far. Delivery timing was spot on and team rang me 30 mins prior to arrival. They did deliver to room of choice and removed box but mattress w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great delivery service. Bed is not soft to me, more of a 5,5 to 6. But lighter than expected, can move around when bed making. Not as cooling as I would have liked, memory foam topper no doubt, as a w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(292)

89 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Easy to order and delivered in time

Easy to order and delivered in time. Mattress is comfortable and was easy to unpack. At over 40kg, for a single person household, it was tricky to get into the house over a couple of steps. There are some wheels on the box but the box wasn't really very robust

3 janvier 2025
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Réponse de eze Mattress

Thank you Carole for taking the time to leave us a positive review. We are happy to hear you found our website easy to order from and that your mattress was delivered within the time frame specified. We hope you are sleeping well on your new mattress. eze™ Mattress Team.

Noté 4 sur 5 étoiles

It was delivered to the wrong address

It was delivered to the wrong address. The property is let out as an Airbnb. The guest accepted it - not sure why! I got a call from the owners and I alone had to drag the very heavy box back to my house a couple hundred metres and get it upstairs. The good news I love the mattress - a clue her to possible areas of improvement.

2 janvier 2025
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Réponse de eze Mattress

Hello, thank you for taking the time to leave us a positive review. After speaking with you over email, we have confirmed the courier was at fault. We are very happy to hear you love your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

A good experience

Came when you said it would. Delivery was quick and tidy. Remivsl of the old one and packing of the new was fine.
The msrttess is very comfortable and. seems sturdy.

2 janvier 2025
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Réponse de eze Mattress

Thank you very much Roger for leaving us a 5* review. We are happy to read you had a positive experience ordering with us and that you're finding your new mattress comfortable. eze™ Mattress Team.

Noté 5 sur 5 étoiles
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Réponse de eze Mattress

Thank you for taking to the time for leave us a 5* positive review, we are very happy to read you love your new mattress and are sleeping well. We hope your review will help our valued customers in the future. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Good first impression

Easy to use website, good communication once ordered, swift and efficient delivery and pleased that they disposed of our old mattress-although this incurred an additional charge.

We have only had the mattress a week but first impressions are good. It is perhaps not as soft as I’d expected but it is comfortable nevertheless. We were looking for a soft mattress and as we ordered this online (mainly due to excellent Which? Review) we didn’t get to test it out. It’s certainly not too soft but we’re happy with it so far.

2 janvier 2025
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Réponse de eze Mattress

Hello Helen, thank you for taking the time to leave us a 5* review based on your experience ordering with us. We are happy to read you found our website easy to order from and encountered a good service from our mattress disposal team. Please be reassured that your new mattress will go through a 4-6 week settlement period and will soften with continued use. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent customer service

We had excellent customer service from the Eze mattress team. Unfortunately our mattress delivery was delayed but the people from Eze did all they could to sort the situation and kept me informed all the way. Despite the abysmal delivery company damaging the box and keeping us all in the dark about the progress of the parcel, we finally received our mattress which was fortunately undamaged inside the mangled box. The mattress is really good and very comfortable. Well worth the journey to an improved sleeping experience.

2 janvier 2025
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Réponse de eze Mattress

Thank you Sue for taking the time to leave us a 5* review. Although you encountered delays of your mattress being delivered, due to adverse weather conditions, we are happy to read you were pleased with the way we handled the courier and kept you informed of your delivery. We are happy to hear you find your new mattress comfortable and are experiencing improved sleep. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent communication with EZE

Excellent communication with EZE, we are outwith EZE delivery area i.e. the Highlands of Scotland, they went the extra mile and arranged anothe haulier to deliver mattress, most impressed.

17 décembre 2024
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Réponse de eze Mattress

Thank you for leaving us a 5* review based on your customer service experience with us, this is great to read. We hope you are sleeping well on your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Mattress in box well packed with handle…

Mattress in box well packed with handle and wheels to make easy to move and mattress comfortable

9 décembre 2024
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Réponse de eze Mattress

Thank you David, for leaving us a 5* review. We are happy to hear you found our mattress box convenient and easy to move and are sleeping well on your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Arrived as notified

Arrived as notified. Pleasant and helpful driver. Easy to order. Box a bit disheveled when it arrived, looked like it had taken a trip over the himalayers on an elephant who stomped on it. However the contents were perfect and have made for a comfortable and restful night’s sleep.

9 décembre 2024
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Réponse de eze Mattress

Hello Jon, thank you for leaving us a positive review based on your experience of our service and product. We are happy to hear you are enjoying a restful nights sleep. We are however, sorry to hear your box was damaged upon arrival, our mattresses are wrapped in double secure packaging, so we're pleased nothing was damaged upon arrival. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Top notch mattress in a vacuum bag.

My EZE mattress finally made it to my bed and a fabulous thing it is too! Hard to believe that a pocket sprung mattress could come in a rolled up vacuum pack.....and be so heavy! Just as well we like it as it would be impossible to return in original packaging had there been a problem. Delivery company were a bit of a nightmare however EZE refunded the cost of delivery. Hope it lasts the 30 years our previous mattress did!

3 décembre 2024
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Réponse de eze Mattress

Hello Richard, thank you for your positive review of your new eze™ Mattress and the service that we provided for you. We appreciate you encountered some delivery issues, however the team did our best in resolving this for you straight away. Should you have encountered any issues with the mattress, our delivery team would have come to collect the mattress for you. We hope you are sleeping well on your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Just the job

Delivery good and on time. Recommended by Which and lives up to it's reputation. Height greater than our old mattress and initially a slight problem now resolved.

18 décembre 2024
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Réponse de eze Mattress

Thank you Allen, for taking the time to leave us a 5* review based on your purchase. We are happy to read you received a good delivery service and that the mattress lives up to the Which? review. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Product excellent

Product excellent

27 novembre 2024
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Réponse de eze Mattress

Hello Christine, thank you for taking the time to leave us a 5* review based on our service and product. eze™ Mattress Team.

Noté 5 sur 5 étoiles

New Single Mattress for child

The mattress is very tall and comfortable but could be a bit softer. It also is very nice as it allows you to relax all your muscles and lets me have some of the best sleeping experiences ever

16 décembre 2024
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Réponse de eze Mattress

Hello Aneel, thank you for taking the time to leave us a review based on your purchase of the eze™ Hybrid Max mattress. You will find that the mattress will get softer after the initial 4-6 weeks settlement period. We are very happy to read that you are experiencing great sleep! Your review will help other customers in the future, thank you, eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent Service and Product

Delivered 4 days after ordering just prior to Christmas. Kept informed of delivery by customer service. Purchased on basis of 'Which' review and very pleased with the mattress.

13 décembre 2024
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Réponse de eze Mattress

Hello, thank you for taking the time to leave us a positive review based on the service you received and the eze™ Hybrid Ultra mattress. We're very happy to read that you are pleased with your purchase based on the Which? recommendation. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great service and product

Quick deliver and really pleased with the hybrid mattress so far - don’t want to get out of bed!

9 décembre 2024
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Réponse de eze Mattress

Hello Sarah, thank you very much for leaving us a great review about our service and product, we're very happy to hear you love your new mattress and don't want to get out of bed! We hope you recommend us in the future to your family and friends. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Customer service was really good

Customer service was really good, delivered on time.
Lovely comfortable mattress.

22 novembre 2024
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Réponse de eze Mattress

Hello Rena, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you received good customer service, your mattress was delivered on time & that you're finding it comfortable. We hope your review will help others in the future. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Amazing mattress. Let it settle for 24 hours!

I have residual back problems from a year long sciatica and bulging disc episode a while back. Takes me a while to get moving in the morning, but not anymore! We got the max mattress and the difference it makes to my sleep and movement first thing is unbelievable! Overheating at night has calmed down too.
Mattress arrived next working day as promised. Great service. Strongly advise leaving it alone for 24 hours after unpacking. We had a cheeky lie on it after a few hours and we were a bit worried but the next day, it was like a different mattress. Just needs time to relax. Also, don't underestimate how deep this mattress is! We are much higher up now!

29 novembre 2024
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Réponse de eze Mattress

Hello Victoria, we're so happy to read your positive review and how much the eze™ Hybrid Max is helping your sleep and movement. We're very pleased you were happy with the service received and hope you keep sleeping well. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Impressed by EZE, thank you Which?

Really impressed with mattress throughout, would have given five stars except for a late delivery supplier error (not in van).
EZE very helpful in putting matter right straight away

6 décembre 2024
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Réponse de eze Mattress

Hello Martyn, thank you for taking the time to leave us a positive review. We're happy to read you're impressed with the mattress and our service. We apologise for the slight delay with delivery, we're happy you were satisfied with the way our customer service team dealt with this matter. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great mattress and price

Delivery was on time, we love how it arrives in a box and once in our bedroom it was easy to unwrap. Most importantly so comfortable! So pleased we upgraded our mattress!

27 novembre 2024
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Réponse de eze Mattress

Hello Chloe, thank you so much for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you love your new mattress and you found it easy to unwrap on to your bed! eze™ Mattress Team.

Noté 5 sur 5 étoiles

Trouble free and easy

Great product, fast delivery, brilliant packaging

26 novembre 2024
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Réponse de eze Mattress

Thank you Preston for taking the time to leave us a positive review. We're very happy to hear you loved the packaging your new mattress arrived in and were pleased with the delivery time. eze™ Mattress Team.

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