eze Mattress Avis 

292
TrustScore 4.5 sur 5

4,6

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Noté 4 sur 5 étoiles

EZE Ultra Hybrid double mattress. Very comfortable so far. Delivery timing was spot on and team rang me 30 mins prior to arrival. They did deliver to room of choice and removed box but mattress w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great delivery service. Bed is not soft to me, more of a 5,5 to 6. But lighter than expected, can move around when bed making. Not as cooling as I would have liked, memory foam topper no doubt, as a w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(292)

89 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

A good quality mattress

A good quality mattress. Heavy to manouvre upstairs into the bedroom without help.

13 février 2025
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Réponse de eze Mattress

Hello David, thank you for taking the time to leave us a positive review. We are delighted to hear that you are happy with your new mattress. We appreciate some people may struggle with our boxes, so we have a range of delivery options to choose from at checkout. Thank you for shopping with us. eze™ Mattress Team.

Noté 3 sur 5 étoiles

Not impressed with the two delivery…

Not impressed with the two delivery staff. They didn't respect our property and walked into the hallway with muddy shoes on.

27 janvier 2025
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Réponse de eze Mattress

Hello Colin, thank you for leaving us a review. We are disappointed to hear about your delivery experience with our courier. On their behalf, we apologise for the inconvenience caused and we will escalate this with them. eze™ Mattress Team.

Noté 4 sur 5 étoiles
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Réponse de eze Mattress

Thank you for taking the time to leave us positive feedback based on your experience shopping with us. We hope you are enjoying your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Best sleep ever!

Delivered in a wheelie box on time. Easy to follow instructions. Really comfortable mattress - best sleep ever!

10 février 2025
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Réponse de eze Mattress

Thank you Diane for taking the time to leave us a positive 5* review. We're very happy to hear you received your delivery on time and found the mattress easy to inflate and you're sleeping well on your new eze™ Mattress. Thank you for shopping with us. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Very comfy for sleeping

Order process was not painful. Communication was good. Delivery was excellent. Finally sleeping on my new Eze mattress and I love it. It took some finding but I have also managed to find a mattress protector and sheets that actually fit.

13 février 2025
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Réponse de eze Mattress

Thank you Ashley for leaving us a positive review. We are delighted to hear that you found ordering with us was easy, you experienced fast delivery and you love your eze™ Mattress. Thank you very much for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Efficient service and good quality…

Efficient service and good quality mattress

3 février 2025
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Réponse de eze Mattress

Thank you Joanna for taking the time to leave us a positive 5* review based on your experience ordering with us. We're happy to read you are enjoying your mattress and received good service from us. Thank you for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

The mattress was delivered efficiently…

The mattress was delivered efficiently and is firm and comfortable to sleep on and can be turned when appropriate with assistance if you are an old lady.

15 janvier 2025
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Réponse de eze Mattress

Thank you Patricia for taking the time to leave us a positive review based on your experience ordering with us. We're glad to hear you received an efficient delivery and you're finding the mattress comfortable to sleep on. Thank you for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, really easy to setup and o comfortable. I am really enjoying my new mattress.

27 janvier 2025
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Réponse de eze Mattress

Hello Paul, thank you for taking the time to leave us a 5* review. We're very happy to hear that you had a fast delivery, found your mattress easy to inflate and you're finding it comfortable. eze™ Mattress Team.

Noté 5 sur 5 étoiles

From order to delivery was extremely…

From order to delivery was extremely quick and efficient. A query I had was answered quickly too.

9 janvier 2025
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Réponse de eze Mattress

Thank you Sue for taking the time to leave us a 5* review. We are very happy to hear your feedback and the service you received was quick and efficient from order to delivery. Thank you for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Mattress slightly marked due to the…

Mattress slightly marked due to the packing process.
This issue was dealt with in a very professional manner gave me confidence in the company and the product.

6 janvier 2025
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Réponse de eze Mattress

Hello Martin, thank you very much for taking the time to leave us a 5* review based on your experience shopping with us. We're very pleased to read your feedback and that you have confidence in our company and product. eze™ Mattress Team.

Noté 5 sur 5 étoiles

We’re very friendly

We’re very friendly, efficient and helpful.

2 janvier 2025
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Réponse de eze Mattress

Thank you Ian for leaving us a positive 5* review based on your experience shopping with us. We're happy to hear you received a friendly and efficient service from us. Thank you for choosing to shop with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Comfy medium to firm mattress with great back support.

Got the Cooleze hybrid for my son! Has been great with the temperature regulation. A lot of layers of memory foam on top of 600 springs. The delivery was one day and in a box with wheels so very easy to tilt and move around. Took me old mattress away with no probs. Very easy and smooth service!

24 janvier 2025
Avis spontané
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Réponse de eze Mattress

Thank you Vicky for taking the time to leave us a 5* review. We're very happy to hear you received a good delivery service with us and that you are loving the Cooleze™ Hybrid Original Mattress for your son. Thank you for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Quick easy delivery

Quick easy delivery. Box with wheels making it easy to move!

2 janvier 2025
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Réponse de eze Mattress

Hello Mike, thank you for taking the time to leave us a 5* review based on your experience shopping with us. We're very happy to hear you received a quick delivery and we love your feedback about our box on wheels. We hoping you are sleeping well on your new mattress. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Easy to do business with …

The process to buy the mattress online was easy and I was kept informed of the delivery day (although it had to be changed due to reasons outside of Eze’s control.
My old mattress was also taken asay with no fuss.

17 janvier 2025
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Réponse de eze Mattress

Hello Sharron, thank you for taking the time to leave us a positive 5* review. We're happy to hear that you found shopping with us easy online and our customer service team kept you informed regarding your delivery. Thank you for shopping with us. eze™ Mattress Team.

Noté 5 sur 5 étoiles

Very comfortable

Very comfortable. Deeper than we have had before but OK

18 décembre 2024
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Réponse de eze Mattress

Thank you Ernie, for leaving us a positive 5* review based on your experience shopping with us. We are happy to hear you're finding your new mattress comfortable. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Bit early to say decisively but after…

Bit early to say decisively but after four nights I’m much happier than with the mattress I replaced.
Michael Lake

14 janvier 2025
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Réponse de eze Mattress

Hello Michael, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're happy to read you are pleased with your new mattress. Thank you for shopping with us. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Great mattress and transaction

Great mattress and transaction
Very speedy packaging and delivery. Mattresses were even better than expected and sleeping best ever! Thanks

10 janvier 2025
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Réponse de eze Mattress

Hello Teddy, thank you for taking the time to leave us a positive review. We are very happy to read you were pleased with the delivery service, love your new mattresses and are sleeping great. Thank you for shopping with us! eze™ Mattress Team.

Noté 3 sur 5 étoiles

A bit disappointed as we paid extra to…

A bit disappointed as we paid extra to have the old mattress picked up and new one delivered on the same day but that did not happen they would not take the old one back they said the van was full.
So disappointed

10 janvier 2025
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Réponse de eze Mattress

Hello Genese, thank you for taking the time to leave us a review. Our customer service team have confirmed that the issue with the delivery service has now been resolved and the courier returned to your property the next day. We were in communication with you throughout and we have apologised for the issue caused by the delivery service. We have also refunded you partially for the mattress disposal service. We hope that this resolves the issue for you and you enjoy your new mattress. eze™ Mattress Team.

Noté 4 sur 5 étoiles

Very comfortable mattress as in the…

Very comfortable mattress as in the Which? review. An observation about their customer service - I had emailed them about the status of delivery (as it was delayed by a few weeks) and never received a response. I had asked for a 2 man delivery with unpacking - at the time of delivery, they didn't do the unpacking as ordered. Upon contacting customer service, they refunded just for that service. I will update on the durability of the mattress later.

2 janvier 2025
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Réponse de eze Mattress

Hello Joseph, we are very happy to hear you're finding your new mattress very comfortable. We pride ourselves on our excellent customer service, however your first email was unfortunately missed as an oversight on our part, over the Christmas period and for this we can only apologise. eze™ Mattress Team.

Noté 5 sur 5 étoiles

what can i say…

first time in years i have slept so well i thought a mattrass was a mattrass untill i did my home work. came across eze on gopgle search and the company is only 10 mile away seen the reviews and sent them emails and soon to reply, mean time ordered bed from bensons seen there mattrass and reviews and did not take me long to make up my mind eze here we come, could not fault there website and coms by email are spot on and delivery was next day by dx frieght and the driver was spot on very polite and helpfull to lift me in house with mattress (is heavy but in a box on wheels) so would i use again yes would i recomend to friends yes is it worth the money only time will tell

2 janvier 2025
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Réponse de eze Mattress

Thank you David for leaving us such a great 5* review. We are so happy to read your positive feedback on the customer service you encountered and how well you are sleeping on your new eze™ Hybrid Max Mattress. We're delighted to hear that you would shop with us again and recommend us to your friends. We hope your review helps valued customers in the future. eze™ Mattress Team.

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