eze Mattress Avis 

292
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

EZE Ultra Hybrid double mattress. Very comfortable so far. Delivery timing was spot on and team rang me 30 mins prior to arrival. They did deliver to room of choice and removed box but mattress w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great delivery service. Bed is not soft to me, more of a 5,5 to 6. But lighter than expected, can move around when bed making. Not as cooling as I would have liked, memory foam topper no doubt, as a w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(292)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great mattress!

Great mattress at a good price. Easy to order and delivered the next day. I have not slept so well in a long time! I like the support this mattress offers, regardless of your sleeping position. I will definitely recommend it.

28 mai 2025
Avis spontané
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Réponse de eze Mattress


Hello Fabienne,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how easy it was to order online and that you received a quick delivery. It's great to hear that you are sleeping well and find the mattress supportive, we hope you recommend us to your family and friends.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Very easy to order and excellent…

Very easy to order and excellent delivery service. The product was very easy to unpack and looked to be of excellent quality Not being able to try before you buy is a bit of a lottery. This mattress is softer than our previous one and is taking a bit of getting used to. Bought it because it was a best buy from Which.

9 juin 2025
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Réponse de eze Mattress

Hello Andrew,

Thank you for taking the time to leave us a 4* review.

We're very happy to read your feedback on ordering online and our delivery service. We do hope you are getting used to your new mattress, it can take around 4-6 weeks for your mattress to settle and for your body to adjust.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Lovely mattress and very good service

Lovely mattress and very good service. The delivery was very well organised and it was well worth the £50 for mattress removal and the new mattress being placed where we needed it.

5 juin 2025
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Réponse de eze Mattress

Hello Anthony,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us.

We're very happy to read your feedback on how you're finding your new mattress and that you had a good delivery expereince.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

An excellent mattress

The mattress arrived very quickly and in a package that made it relatively easy to take upstairs to the bedroom. After two weeks of sleeping on the mattress I am very pleased with it, and It is very comfortable and has certainly has improved my sleeping.

14 mai 2025
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Réponse de eze Mattress

Hello Hugh,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to read your feedback on how quickly your mattress arrived and that you found it eze™ to take to your bedroom. It's great to hear that after two weeks your sleep has improved and you're finding the mattress nice and comfortable.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Incredible quality

Incredible quality! Highly recommend. We got a single cooleze for my son’s bedroom. He tends to run hot overnight and this mattress is just perfect 👌🏼

27 mai 2025
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Réponse de eze Mattress

Hello Lydia,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to read your feedback on our Cooleze mattress that it's great quality and you would recoommend us. We hope your son is sleeping well and staying cooler through the night.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Very good mattress

Very good mattress. Good customer service 👍🏼

27 mai 2025
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Réponse de eze Mattress

Hello Warren,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're delighted to read your're happy with your new mattress and were happy with our customer servcie team.

Thank you very much for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

A MA ZING

Delivery was great, guy was lovely and mattress is A MA ZING!

27 mai 2025
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Réponse de eze Mattress

Hello Andrew,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're very happy to read that you love your new mattress and expereinced great service from our courier.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

A good experience. EZE-ily done!

Ordering the mattress by phone was reassuring and easily done. I was kept informed throughout the process from ordering to delivery. The unpacking in situ and removal of old mattress was efficient and was all over in 15 minutes.
The mattress is of good quality and exactly as expected. Would recommend.

22 mai 2025
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Réponse de eze Mattress

Hello Roger,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're very happy to read your review and delighted to hear that you are pleased with your new mattress and that you received good communication and delivery from us.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great night sleep

Second mattress for the family as the first one was so comfortable. Just mind it’s a lot deeper than standard foam types but it’s worth the added height. Easy to unpack and no issues with smell etc.

6 mai 2025
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Réponse de eze Mattress

Hello Jemma,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're delighted to hear that you are pleased with your new mattress and that this is the second one you have purchased.

Thank you for shopping with us again.

eze™ Mattress Team.

Noté 3 sur 5 étoiles

The delivery men.

The delivery men.
They took the old mattress away without question, I was waiting for them to return and remove the packaging from the mattress when I released they were closing the van and getting ready to leave,
I had run out them and remind them that I had paid for them to remove and take away packaging.
They did this.

20 mai 2025
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Réponse de eze Mattress

Hello Bill,

Thank you for taking the time to leave us a review based on your experience.

We will contact BJS Home Delivery for you to pass on your feedback regarding the delivery process.

We do hope you are enjoying your new mattress.

Thank you for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent quality at a reasonable price

We are very pleased with this mattress. It is the perfect firmness for us, feeling supportive with a very comfortable softer top layer. We also like that it only needs to be rotated and not turned over like our old one. Good communication throughout and delivered in the stated time frame.

16 mai 2025
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Réponse de eze Mattress

Hello Audrey,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.

We're delighted to hear that you are pleased with your new mattress and that you received good communication and delivery, within the specified time frame.

Thank you for shopping with us at eze™ Mattress.

eze™ Mattress Team.


Noté 4 sur 5 étoiles

Excellent mattress

Excellent mattress, cleverly packaged.
Delivery was on-time but drivers reluctant to unpack.

15 mai 2025
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Réponse de eze Mattress

Hello Richard,

Thank you for taking the time to leave your valued feedback on our servcies.

We're glad to hear you're happy with your new mattress and liked the way it was packaged.

We have escalated your delivery issue to our courier partners and have now resolved this for you over email. Thank you for bringing this to our attention.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Mattress

The mattress was exactly as described and the delivery was seamless with excellent communication

6 mai 2025
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Réponse de eze Mattress

Hello Nigel,

Thank you for taking the time to leave us a 5* review, based on your experience ordering with us.

We're delighted to hear that you are happy with your new eze™ Mattress and the delivery expereince with our couriers.

Thank you very much for shopping with us onliine.

eze™ Mattress Team.

Noté 3 sur 5 étoiles

I paid £50 to have mattress unpacked…

I paid £50 to have mattress unpacked and other mattress removed as I am in my mid-70s, on my own and on crutches, so unable to do this by myself. I expected this to mean that the mattress would be placed on my bed and all the packing removed. The new mattress was left on the floor in the box. I had to ask them to unbox it. They did but still left it on the floor. I asked if they would lift it onto the bed. They did. And then they left. I had to wrestle the mattress out of the sealed wrapping and position it myself. These were not hard tasks for two able-bodied men; they were difficult for me and I'd thought the £50 covered this.
On the positive side eze Mattress has responded and endeavoured to sort things out.

30 avril 2025
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Réponse de eze Mattress

Hello Torey,

Thank you for taking the time to leave us your valuable feedback.

BJS Home Delivery were supposed to unpack your mattress and dispose of the packaging. We can only apologise on behalf of the courier for failing to carry this service out at your property, this is the first that we are hearing about their lack of service.

We will email you to follow up with you regarding the service you did not receive.

Thank you very much for shopping with us, we do hope you are enjoying your new mattress.

eze™ Mattress Team.

*UPDATE 27.5.25*

Hello Torey,

We have now been informed by BJS Home Delivery that they have contacted you to apologise for failing carry out the unpacking service when they delivered your order.

We have also emailed you to follow up on 23.5.25 to issue you a partial refund.

We hope you are happy with the outcome.

eze™ Mattress Team.

Noté 3 sur 5 étoiles

I have Parkinson's Disease and hoped…


I have Parkinson's Disease and hoped the new mattress would be cooler end easier to turn over in bed although it is far better than my previous mattress I still feel the lumps in the mattress profile. Sitting on the edge of the bed to get dressed is difficult as the mattress throws me to one side.

10 avril 2025
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Réponse de eze Mattress

Hello Graham,

Thank you for taking the time to leave us your valued feedback. We are happy to read you are preferring your new eze™ Mattress to your previous one.

Should you be encountering any issues with your mattress, do please drop us an email at info@ezemattress.com or call us, to see if we can help and find you any solutions.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Comfortable mattress

Comfortable mattress, very well priced delivered in a timely manner. What more do you need.

23 avril 2025
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Réponse de eze Mattress

Hello David,

Thank you for taking the time to leave us positive feedback based on your experience purchasing with us online.

We're delighted to read you found our mattresses affordable, comfortable and received a timely delivery.

Thank you very much for shopping with us.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent all round

The Eze Hybrid Ultra mattress we ordered is an excellent product proving to be superior to our far more expensive mattress that it replaced. The order process is also seamless from order placement to delivery. Highly recommended.

23 avril 2025
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Réponse de eze Mattress

Hello Larry,

Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.

We're very happy to read your feedback on the eze™ Hybrid Ultra mattress and the ease of ordering online.

Thank you for shopping with us, we hope you recommend us to your friends and family in the future.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Superb mattress delivered when…

Superb mattress delivered when indicated.

23 avril 2025
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Réponse de eze Mattress

Hello Paul,

Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.

We're delighted to read your feedback on our delivery and the quality of the mattress.

Thank you for shopping with us, we hope you recommend us to your friends and family in the future.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

We’ve had our mattress for about a…

We’ve had our mattress for about a month now and love it. It’s super deep so you’ll need an extra deep fitted sheet. Super comfortable and great quality and service too.

26 mars 2025
Avis spontané
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Réponse de eze Mattress

Hello Sarah,

Thank you for taking the time to leave us a 5* review based on your experience purchasing online.

We're delighted to read your feedback on our service and the comfort and quality of the mattress.

Thank you for shopping with us, we hope you recommend us to your friends and family in the future.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

A worthwhile investment

I rarely write reviews, but after spending several months on the eze™ Hybrid Ultra mattress, I felt compelled to share my experience. From the moment I unboxed it, it was evident that quality and comfort were at the forefront of its design. If you’re looking for a mattress that offers a perfect blend of luxury, support, and durability, look no further.

30 janvier 2025
Avis spontané
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Réponse de eze Mattress

Hello Andreea,

Thank you for taking the time to leave us your positive feedback.

We're delighted you wanted to share your experience with us and we're very happy to read your review.

We're glad you are enjoying the mattress and would recommend us.

Thank you for shopping with us online.

eze™ Mattress Team.


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