My experience seems to be the total opposite to previous reviews. I made a mistake on my order and whilst I couldn’t get through on the phone, I had an immediate response to my emails. I received a ca... Voir plus
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Lisez les avis des autres
Ordered 31 March (3-5 days delivery) emailed a week later and was told out for delivery on 10th April. No show. Tried ringing but phone gets cut off. Tried chat box on their site but no one answerin... Voir plus
I wish i had read these reviews before ordering. It says despatched however that was yesterday, bank holiday. Tried phoning numerous times, fb message, email etc. Needed fabric urgently, requested e... Voir plus
Expected to receive order within a few days but still no sign of the fabric I ordered. Foolishly I placed a second order a few days after the first fully expecting both to arrive shortly after e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
One stop shop for all your fabric needs! We have the UK's largest variety in fabric. We are available online ONLY our warehouse is not open to the public.
Coordonnées de contact
33 Great George Street, LS1 3AJ, Leeds, Royaume-Uni
- 0113 834 7115
- sales@fabricgiant.com
- fabricgiant.com
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great material but duplicated order.
I ordered some fabric which did actually arrive after only a week and was great quality. Only problem was they duplicated my order and charged me twice. They did refund me after contacting them but if did mean I cant give a 5 star rating.
First time user of this site and got great service
First time user of this site. The fabric of my choice wasn’t in stock and I had a phone call to choose an alternative or to get a refund. My alternative was available and was delivered the next day.
My only issue with the website is that the stock levels aren’t necessarily up to date.
I can’t fault the service.
DO NOT USE
DO NOT USE.
Huge let down - I ordered ripstop fabric which was showing ‘in stock’ made payment and order tracking shows that it’s ready for shipment. After 48hrs I get a phone call to say fabric is not in stock! Huge let down as I now have to delay my customers order if 200 items!
Great for cost
I received three different fabrics and the quality for the cost was really good, the photos matched what arrived. One was a stretch glitter which came in a different bag so the glitter didn’t get on the other fabrics very considerate.
It also arrived within three days from ordering which was a nice surprise.
The fabric does not have a very clean cut but no other problems.
Brilliant for fabric and accessories. Great quality and value.I have ordered three times and each…
I have ordered three times and each time fabric and accessories have arrived in good time. I have been pleased with the quality and when items I ordered were out of stock. I was phoned and asked what I would like to do. So really good customer service.
Definitely recommend this company to anyone wanting quality fabric and accessories at reasonable prices. Will continue to buy from Fabric Giant.
Please order from someone else
Please order from someone else. Postage is a joke.. took 2 weeks to arrive.
genuinely AVOID. I order lots of yarn for my business
Use wool factory there delivery is fabulous
Parcel I received was exactly what I’d…
Parcel I received was exactly what I’d ordered. I did ring to ask for an estimate on delivery as their “parcel is shipped” wasn’t very useful! Phone was answered on 3rd ring and I was told there had been a slight delay (a few days) while they were waiting for a delivery but that it would be delivered by parcelforce the very next day, which it was. I would happily buy from them again.
Looking for 2 particular fabrics which…
Looking for 2 particular fabrics which my usual supplier didn't have I came across what I wanted in fabric giant. Very reasonable price and quick delivery. However one of the fabrics I received is not what it stated on website or invoice . Contacted company who apologised and said to send it back royal mail but offered no alternative. The fabrics I received are good quality just the one that was not as described. I will keep it and use for a different project
Just received my fabric order
Just received my fabric order. The fabrics are great quality and postage was very reasonable. I will definitely order from this company again.
I have been purchasing fabric from Fabric Giant…
I have been purchasing fabric from fabric giant for a good few months now. The orders are packaged well, and dispatched within hours of ordering. (Subject to stock). Whenever there is a question with the order someone always rings to offer alternatives. I use fabric giant as my main supplier. The quality is always excellent the range of fabrics are second to none.
Ordered c.£70 worth of fabric
Ordered c.£70 worth of fabric, 4 different types. Got a 'phone call two days later to say they couldn't supply one of them in a continuous piece and did I want to change, cancel or take it in two pieces. As it turned out, two pieces was okay. Full order delivered two days later and each piece had a little extra added to the length. Fabric quality is superb for the price. Customer service great. Will definitely be buying again.
Amazing company …
I can't praise this site enough I have piles of good quality fabric from the sale section £1 section for nt to nothing always speedy delivery and any issues have been delt with quickly and easy and that's only happened once they are amazing and the fabric is always fantastic quality
I've clocked the 14th sept but I have ordered from them 15-20 times
Brilliant Service
I put in quite a large order for different fabrics. The customer service was excellent, the order was delivered very quickly and I'm delighted with the fabrics I received. I will definitely be ordering from them again.
Lovely fabric, well priced, fast delivery
The fabric I ordered was gorgeous, neatly folded and delivered within a couple of days. Fabric Giant were easy to contact and very helpful with a query I had. The fabric I bought was much cheaper than a rival shop. I would definitely buy from them again.
Actually impressed
After reading reviews I was dubious about ordering from this company, however I am extremely impressed! The material I ordered is beautiful, the prices are excellent and I received my order within a few days. What more can you ask for?? I would definitely buy from them again, thank you fabric giant
Amazing value
Fabric arrived a lot earlier than expected, fabric is absolutely beautiful and really good value for money! I had to email as I had accidently put the wrong address however it was very quickly amended with no issues! Will definitely be ordering again
Exceeded my expectations.
I ordered some fabric in the £1 sale for a project. It arrived quickly, was exactly as advertised and I am certainly going to order from Fabric Giant again.
Received with thanks 👍🏻
Cheap price for high quality fabric
I was really worried about ordering because of the bad reviews but I took a chance and ordered 2 different colours of cotton drill fabric to make some trousers. The price was amazing and the fabric was very high quality and exactly the same colour as online. Delivery was quick. Will order again. Brilliant find.
I bought yarn from this company.when it…
I bought yarn from this company.when it arrived it had a dead carpet beetle in the yarn was covered in little black bits.
Only positive was the they answered emails . Not a company I would use again
Dreadful quality
I purchased 5 metres of polycotton fabric for a project. Washed and dried it on a low heat and unfortunately it wrinkled so much it's totally unusable. After washing, it just looked like a dish cloth. I appreciate that the fabric was cheap but it should at least be useable. Have ordered from other cheap fabric retailers but have never had this problem before. No amount of ironing will bring it back to life. A waste of money
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