Ordered a belt but received incorrect buckle, got in touch with customer service and Raymond was an absolute star! Sorted my issue in no time despite some complications that were out of his control.... Voir plus
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Ordered a belt but received incorrect buckle, got in touch with customer service and Raymond was an absolute star! Sorted my issue in no time despite some complications that were out of his control.... Voir plus
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The Products are extremely good Quality BUT more importantly for a Gym owner, the Customer Services here are EXCELLENT! Raymond in Particular helped me out alot when a Shipping Company mispla... Voir plus
L'entreprise a répondu
Paul was in touch straight away following my order . Delivery was a slight issue but once raised with Paul it was sorted and arrived the same day . Seemed to be an issue with the delivery company .... Voir plus
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Love this company and their equipment. I have built a while home garage gym from them. The staff are always friendly and knowledgeable. I’m usually in at weekends and have a good laugh with the sta... Voir plus
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Home and Commercial Gym Equipment Suppliers. Heavy on quality light on price. Specialising in dumbbells, kettlebells, weight plates, barbells and gym-racking. Check out our Glasgow based HQ with full showroom of kit.
90 Camlachie Street, G31 4AD, Glasgow, Royaume-Uni
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A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great products, great prices and great customer service. I couldn’t recommend factory weights enough.
Great service - durable, no nonsense products at relatively reasonable prices for such generally expensive kit. Quick delivery, good communication. Best that I've found.
Best value around I could find, with an extra Black Friday discount for some hex dumbbells. Really quick delivery, great stuff
Was looking at Kettlebells for about 4 months,
finally went for the 12kg option during black friday.
great customer relations. Would 100% buy from again.
Really good prices compared to others and really high quality products. There was a slight problem with order but was corrected instantly without any fuss.
asked for a quote - they kept sending invoices! I would stay away from this site
Great quality, great price and fast delivery. What more could you ask for.
I can't really speak for the quality of the product yet as I've not received it but I'm just writing a review to talk about their delivery scheduling.
I am currently sat on 5 days waiting for the order to dispatch which for "express" delivery is not good enough. I appreciate it's been black Friday, which is the excuse customer services have used, however, black Friday occurs at the same time every year. If it were a surprise mass order event id be more empathetic, but the fact is their logistics just aren't up to standard to be advertising "express delivery".
I'm happy to change the review if anything changes but given nothing has so far, I wouldn't hold my breath.
Update:
I've changed my review as I spoke to one of the customer service guys and they explained the issue. They put the order on fast track and had it shipped for a few days later. They have been very communicative since the issue was raised and I can't fault them for that. Order arrived today (08-12-25) and it's good quality gear.
Had a issue with delivery due to my own fault emailed factory weight and rang the day after very helpful bloke said send a email explained i already had he said his colleage was currently going throught the emails so expect a response later that day.
Recieved reponse and factory weights had rearranged delivery for me with no hassle.
Part arrived and was bang on will use again without a doubt great service.
Pretty meh experience. Instructions weren’t correct on one bit. Blister pack isn’t labelled so gotta measure the bolts. Some parts weren’t assembled correctly. Two of the main pillars weren’t shipped with the the machine so had to wait an extra few days. Would have been nice to have a bit of a sorry gift to make up for the mistake.
The lads on the phone were helpful and responsive.
Ordered 2 pieces of equipment and delivered very promp
As per usual top quality equipment, fast delivery. Minor damage to roller on jammer arms ,no probs as they were on the case straight away, sorted out the issue ,making it stress free .Top crew!
The staff are knowledgeable about their trade. Bought a 5ft bar elsewhere, which I returned no bearings in the weight sleeves, just metal grinding on metal. Bought similar 5ft bar from FW with bearings in the sleeves which make for a better lifting experience, can not fault the quality of their products.delivery was as expected, everything well packaged. Thank you again, folks at FW.
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