Faircloth & Reynolds Avis 

Very happy with product and service. Lovely people and worked efficiently and were clean and tidy.

Very efficient with the installation of my split system admin and installation staff were very helpful and courteous

The follow up from the initial enquiry was rapid and helpful. A tech arrived on the day nominated (he was delayed because of a weekend callout on a Sunday - but we were informed of the delay prior to him coming).
The quote was thorough and timely and the installation was done on the day nominated and to our amazement completed on that day. Everything works very well... we now have a nice warm house at the touch of a button!

The guys were efficient, professional, courteous and obliging. I couldn't have asked for an overall better service.

For such a big company they are so personal and good value for money. The young guys doing the install were well mannered and nothing was too hard for them. Glen Legge.

We knew at all times what was happening example wet weather notification that installers would not make the said time etc.etc
Very good communication. The staff were pleasant and obliging.

Timely quote, prepared to negotiate on price, scheduling easy and install team friendly and efficient. The Daikin system very good with temp sensors and individual zone adjustments. Remote control via wifi if away from home and lower power usage compared to previous system.

We just had another split aircon system installed by F & R. It was a very wet day when the installers, tradie Cameron and apprentice Murray turned up.

I think the job turned out more difficult than expected due to some recent renovations. However, these two men slogged it out, often outside in the rain with umbrellas clamped to step ladders, to get the job done.

I was especially impressed at the way that Cameron treated Murray. He was kind, courteous and thoroughly described everythingthat he was doing so that his apprentice Murray understood the process. This is very different (in my experience) to alot of 2-man teams, where the 'boss' can often treat the apprentice with disrespect.

When the two men left here they were soaked to the bone, having done an excellent job under arduous conditions. I could not imagine finding any other team that would surpass these two; they deserve gold medals.

Your team was very professional and helpful great guys

#Good customer service in the office
#Pleasant & Reliable staff in the field
#Competitive price (split system air con)
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ordered and Fitted Within a week . Staff all courteous and respectful .

Very friendly service. Fast and neat installation. Would recommend to anyone looking for air-con

Responsive, professional and great value. This is a properly-run business with a team that knows their stuff and delivers above and beyond. I had six aircons installed in a seamless operation. Well done!

These guys were great! Highly recommend, great communication, great staff the whole house had aircon within the day, super helpful, clean workers who were respectful whilst on the property.
Product works a treat!

We’re very easy to communicate with. Could always phone the office and speak to someone in the know.
Came to complete job when they said they would. Had the job completed very quickly. One day instillation time for a ducted system in a 4 bedroom house.
Very quick turn around from quote to instillation.

Happy to recommend Faircloth and Reynolds. The team was very professional and super helpful making the whole experience easy. Thanks

Listen to the customer. Working efficiently.

I had shopped around with no satisfaction until I engaged with faircloth and reynolds coffs harbour. What a fantastic team of people from my first call with Rachel and Laura to Cameron who promptly came to do the quote through to lochie and Martin .who installed my air con..All were so friendly.respectful and very professional they are really good people they represent this company very well..if your searching for excellent service then look no further then these guys I would absolutely recommend them..thanks very much for all you did for me..it has been a pleasure..

Excellent work. We had at least 10 guys in our home at one time and we didn’t once trip over or run into anyone. They performed their jobs with care and were very respectful. The weather has been very humid and muggy over the last couple of days - it’s up and running beautifully. Thank you