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Fair Finance Avis 

1 646
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Voir plus

Noté 5 sur 5 étoiles

Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Voir plus

Noté 5 sur 5 étoiles

Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to apply I have bad credit and tried every were as I need my car fixing and fair finance came to my rescue

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(1 646)

192 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Strait forward no hassle no long talks

Strait forward no hassle no long talks

4 juin 2026
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Réponse de Fair Finance

Hey there,

Thank for your feedback. We’re happy to provide a straightforward and hassle-free experience.

If there’s anything else we can assist with, feel free to get in touch.

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Really fast and reasonable interest

Really fast and reasonable interest. I applied for a small loan £400 applied within an hour and a half it was approved. My credit score is poor and there was a hard check done. Very pleased all legit finalised through the FCA was please overall.

2 juin 2026
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Réponse de Fair Finance

Hi Kate,

Thank you for the great review! We’re so pleased to hear that you found our process fast and our interest rates reasonable. It’s wonderful to know we could help with your loan.

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Highly Recommended Loan Company 5*

All advisors I have spoken to are polite and friendly willing to help regardless of how small or complex the enquiry is. Highly recommended 5* service and caters to individuals needs. Best LOAN company I've ever trusted. Thank you so much. Applications are straightforward and easy to complete they keep you updated regularly.

2 juin 2026
Avis spontané
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Réponse de Fair Finance

Hi Beautyx88,

Thank you so much for your wonderful 5-star review! We’re really pleased to hear that our advisors were polite and friendly, and that you found the application process straightforward and easy.
It means a lot to us that you felt well supported and would highly recommend our service. Thank you for choosing Fair Finance.

If you need any further assistance in the future, please don’t hesitate to reach out — we’re here to help!

Best regards,
Fair Finance Team

Noté 4 sur 5 étoiles

They were quick to deal with my…

They were quick to deal with my situation,the only problem its very expensive,but iam happy that you approved my loan thank you so very much

1 juin 2026
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Réponse de Fair Finance

Hi Winnit,

Thank you for your 4-star review and for your kind words! We’re really pleased we were quick to help with your situation and that we could approve your loan.

We understand that cost is an important factor, and we’re sorry the loan felt expensive. We always aim to be transparent with our rates.

Thank you again for choosing Fair Finance — we really appreciate your feedback.

Best regards,
Fair Finance Team

Noté 1 sur 5 étoiles

bit of a let down

took out a £400 loan and always paid on time sometimes early. I got an email saying i can have a top up on the loan so i though great my mum just died and i could do with help towards funeral costs. applied for the loan stating for funeral costs. i have a decent credit score of around 620 so though i should get and they have been a great company so far. well i applied for the top up and they asked has anything changed i stated no everything is still the same etc. only to get rejected. well then why sent emails out or even attach it to your loan portal saying i can have a top up if i cant

9 février 2026
Avis spontané
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Réponse de Fair Finance

Hi Jack,

Thank you for your feedback and we’re truly sorry to hear about the loss of your mum. Our condolences to you and your family during this difficult time.

We’re sorry you were disappointed after receiving an invitation for a top-up and then having your application declined. We understand how frustrating this must have felt, especially when you needed the funds for funeral costs.
While we do send top-up invitations to existing customers with good payment histories, every application still goes through a full credit and affordability assessment. Unfortunately, approval is never guaranteed.

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Can't thank fair Finance enough for…

Can't thank fair Finance enough for there help everything was straight forward customer service excellent. Wouid highly recommend.

20 mai 2026
Avis spontané
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Réponse de Fair Finance

Hi Brian,

Thank you so much for your excellent review! We’re delighted to hear everything was straightforward, our customer service was excellent, and we could help you when you needed it. We really appreciate the recommendation.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help!

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Very easy application and excellent customer service would highly recommend

12 mai 2026
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Réponse de Fair Finance

Hi Jim,

Thank you for your wonderful review!
If there’s anything else we can assist with, feel free to get in touch — we’re here for you!

Best regards,
Fair Finance Team

Noté 1 sur 5 étoiles

Sent me a important letter “2nd” class

Sent me a important letter “2nd” class
No thank you

14 mai 2026
Avis spontané
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Réponse de Fair Finance

Hi Anthony,

Thank you for your feedback. We’re sorry to hear you were unhappy about receiving an important letter by 2nd class post.

If you require further information or assistance, please contacts us at enquiries@fairfinance.org.uk

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Quick and easy application snd customet…

Quick and easy application snd customet service was great

14 mai 2026
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Réponse de Fair Finance

Hi Jodiann,

Thank you for your 5-star review! We’re glad the application was quick and easy and that you received great customer service.

Your feedback is greatly appreciated. If you need any support going forward, please don’t hesitate to contact us — we’re here to help!

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Absolutely fantastic service very easy…

Absolutely fantastic service very easy to use helped me where others wouldn’t

Thank you

15 mai 2026
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Réponse de Fair Finance

Hi Graham,

Thank you for your review! We’re really pleased to hear you found the service fantastic, easy to use, and that we could help when other companies wouldn’t. Thank you for your kind words.

If there’s anything else we can assist with, feel free to get in touch.

Best regards,
Fair Finance Team

Noté 5 sur 5 étoiles

Quick and easy

It was easy to use and quick decision. Repayments will be easy too so I won't even feel the interest 😂 And when I needed it instant, they helped. So I am grateful.

14 mai 2026
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Réponse de Fair Finance

Hi Laura,

Thank you so much for your kind review.

We’re glad to hear you found the process quick and easy, and that we were able to help when you needed support. We really appreciate you taking the time to share your experience.

Kind regards,
Fair Finance

Noté 5 sur 5 étoiles

Very helpful and great customer care

Very helpful and great customer care

14 mai 2026
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Réponse de Fair Finance

Hi Louise,

Thank you for your lovely feedback.

We’re really pleased to hear you found the team helpful and that you had a positive experience with our customer care.

Kind regards,
Fair Finance

Noté 5 sur 5 étoiles

Very helpful so happy with the result

Very helpful so happy with the result

14 mai 2026
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Réponse de Fair Finance

Hi Sonia,

Thank you for your lovely feedback.

We’re really glad to hear you found us helpful and that you were happy with the result.

Kind regards,
Fair Finance

Noté 5 sur 5 étoiles

All was good

All was good

5 mai 2026
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Réponse de Fair Finance

Hi,

Thank you for your feedback.

We’re pleased to hear everything went well and appreciate you taking the time to leave us a review.

Kind regards,
Fair Finance

Noté 1 sur 5 étoiles

Don’t ever give your details to this…

Don’t ever give your details to this scamming company! They literally are a scam and just looking to sell your details to scammers. I stupidly applied. Sent in all my very personal details, also connected my bank for 20 minutes later automated email no reason nothing declined! That’s fine. Clearly not a reputable company. Can’t even give me a reason just an automated email, Fast forward to a hour later. And I have had 13 scam calls from all sorts of apparent loan companies. The only company I have applied with is this lot. Clearly they have sold my details to scammers. Be very careful. Do not give this company one single detail of yours. Very clear credit file. More than enough income which was proven. Clearly are just fishing for details to sell
On for a profit!

11 mai 2026
Avis spontané
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Réponse de Fair Finance

Hi Dale,

We’re sorry to read your review and understand how concerning unwanted calls can be.

We want to be very clear that Fair Finance does not sell customer details to third parties or scammers. Any personal information provided as part of an application is handled in line with our privacy policy and data protection obligations.

We also understand it can be frustrating to be declined, especially after providing information during the application process. Each application is assessed using our responsible lending and affordability checks, and unfortunately we are not always able to approve every application.

If you have any concerns about how your personal information is handled, please contact us directly and we can provide further information on our privacy policy and data protection processes.

Kind regards,
Fair Finance

Noté 5 sur 5 étoiles
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Réponse de Fair Finance

Hi,

Thank you for your feedback.

We’re glad to hear you found the process quick and easy, and we really appreciate you taking the time to leave us a review.

Kind regards,
Fair Finance

Noté 5 sur 5 étoiles

Efficiency to high standards

Absolute efficiency on dealing with my case, which I appreciated very much.
Took a huge weight off my shoulders.
Highly recommend their services if you're struggling.

8 mai 2026
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Réponse de Fair Finance

Hi,

Thank you so much for your lovely review.

We’re really pleased to hear the service was efficient and helped take some weight off your shoulders. We appreciate your recommendation and are glad we could support you when you needed it.

Kind regards,
Fair Finance

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