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À propos de l'entreprise


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

7 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,7

Tous les avis

(7)

6 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

⭐ 1 STAR

⭐ 1 STAR — EXTREMELY RUDE, UNPROFESSIONAL, AND DISAPPOINTING CUSTOMER SERVICE!
I have been dealing with FanPress.com for quite some time, and I am absolutely disgusted by the way I was treated by an employee I have been working with for a while. After all this time, I would expect at least a little professionalism, honesty, and respect. Instead, I was met with accusations, an incredibly rude attitude, and what felt like an attempt to intimidate me over a $40 payment. This employee accused my boyfriend of receiving $40 and insisted that the money had been sent 24 hours earlier, even though the payment had only been sent approximately three hours before he read the message. Rather than calmly investigating the discrepancy or providing actual proof, he immediately started bringing up the fraud department and making the situation sound far more serious than it needed to be. What should have been a simple conversation about a $40 payment turned into a completely unnecessary and unpleasant ordeal. What bothered me even more was his behavior when the possibility of leaving a review came up. He seemed extremely concerned about receiving a negative review, yet instead of correcting his behavior, apologizing, or handling the situation professionally, he continued going back and forth with me. If an employee is that worried about receiving a bad review, perhaps they should consider how they treat the people they work with in the first place! I do not know this employee’s name, but I can identify him by the phone number I have been communicating with, which I am happy to provide to management. I am sharing this experience because people deserve to know how customers can be treated when there is a disagreement involving money. Accusations should never replace facts, and intimidation should never replace customer service. I sincerely hope FanPress management takes complaints like this seriously because no customer should have to deal with this kind of behavior, especially after establishing a working relationship with someone over time. Absolutely unacceptable, extremely disappointing, and a terrible reflection on the company!

21 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Scheduled zoom appointment. They send me half a dozen text reminders and didn't show up for the meeting. Then kicked me out. No number or way to contact them. Stay far away from this company.

28 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I scheduled my interview with FanPres…

I scheduled my interview with FanPres for 12:00Pm on August 17, 2026. I get there 5 minutes early and I’m waiting for the host to get in to Google meet. Well, 12:00pm comes and no one shows up. Another minute goes by …. Still no one. then. Suddenly at 12:02pm: two people join the Google Meet, mid conversation. Hi ! I responded, I’m doing good. All of a sudden, I get blocked from my own interview slot and I can’t get back into my appointed interview. They emphasize on “NO CALL, NO SHOW”
but what happens when they do that to you and then say YOU DIDNT SHOW ? Pretty unprofessional to schedule 2 interviews on the same slot. It’s sloppy. and to put blame on the person trying to help you … c’mon man..

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I've had a great experience with FanPres. The platform is easy to use, everything is laid out clearly, and the overall process is smooth from start to finish. The support team is also very responsive and helpful. I thought it was too good to be true... But it's true!

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

At first I was skeptical as it’s a…

At first I was skeptical as it’s a newer company but FanPres is 100% legit. It’s a super cool opportunity to be able to test different apps from the comfort of your home and get paid. By far the most legit and real product testing company I have interacted with.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

FanPres is a product testing platform…

FanPres is a product testing platform that allows users to get paid for testing real applications. They want you to signup bunch of services and vanish afterwards waste of time and energy along with your personal data.

8 juillet 2026
Avis spontané

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