My order was returned back by UK officials and I was promised a refund once my package reached the Faralbox warehouse . I have chased for refund a couple of times however no communication from the Far... Voir plus
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Lisez les avis des autres
FaralBox service was very fast. Got my order within 5 days. Food items were fresh too. Not giving 5 stars as Puran Polis packaging could have been better. Since most of Puran poli boxes were packed... Voir plus
L'entreprise a répondu
The taste and the packaging is good which is why I reordered. However, the customer service number is non functional. Since the phone number was not functional I tried email and I did not receive any... Voir plus
Order to delivery was very smooth. Items are heavily overpriced. It’s might be okay if you wish to order once in a blue moon. But, If someone like me is planning to order monthly or once in two months... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
FaralBox was started by two brothers from Mumbai during the lockdown of 2020 with an aim to unite friends & families staying far away during the Covid pandemic. Our journey with 1 product, our simple honest-to-heart FaralBox. First FaralBox contained a variety of Diwali Faral curated from the best snack stores in Maharashtra. It became an instant hit, with the first 100 FaralBoxes being sold out in less than 48 hours. In the first year of operation we shipped more than 750 kgs of Diwali Faral & other traditional Indian Snacks to the USA, UK, Canada, Europe, Australia, Singapore & Dubai… Read more on https://faralbox.com/pages/our-story
Coordonnées de contact
101, Ganesh Krupa, Plot 126, Opp Rushabh Dairy, Gandhi Nagar, 421201, Dombivli, Inde
- +919769320118
- order@faralbox.com
- faralbox.com
3,2
Moyen
114 avis
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It was great and too quick
It was great and too quick. I loved the entire experience shopping with faralbox.com
25 juillet 2021
good quality and fast delivery
good quality and fast delivery. The healthy ladoos box was a bit sweet then expected but still great quality. They taste like home made besan ladoos
18 juillet 2021
Disingenuous
I was offered a shipping discount immediately after placing an order and being charged for shipping. It felt disingenuous; a ploy to get me to place more orders. I am sure had I abandoned my cart, I would have been offered some kind of discount too.
I would rather you focus on delivering a great experience and building customer trust and loyalty for the long term rather than this nickel-and-dimming.
14 juin 2021
Réponse de FaralBox
Namaskar Jai, we are sorry you felt that way. Regarding the shipping charges, since your cart value after discount was below the free shipping limit, hence Shipping charges were applied. Our focus always remains on providing the best of experiences to our customers right from their first click on the website to munching on their favourite food.
Hope you enjoyed the food items :)
-Rohit @ www.faralbox.com
Quality taste 😋
We ordered in Kerala, it received before promised date, and the food taste is too awesome. Chakli, besan ladoo, palak cone was the bestest. Quality taste. We would love to buy again
8 juin 2021
Loved all the products I received from…
Loved all the products I received from Faralbox. They were fresh, very well packed and yummy! Thank you Faralbox.
Sonali
15 mai 2021
Shipping time and freshness is top.
Shipping time and freshness is top.. prices a bit high
3 avril 2021
Excellent service
Excellent service, received parcel before time, good packaging, n fresh goodies!! Would order again!!
26 mars 2021
Great customer service!
Great customer service. The products are well made and great quality too. The packing was carefully done and I received the items in good condition. Will recommend!
22 mars 2021
Its little costly but else Everything…
Its little costly but else Everything is Excellent ,thank you
18 mars 2021
FaralBox service was very fast
FaralBox service was very fast. Got my order within 5 days. Food items were fresh too. Not giving 5 stars as Puran Polis packaging could have been better. Since most of Puran poli boxes were packed vertically polis didn’t keep the shape. Only one puranpoli box was packed horizontally in which polis stayed good. Overall I am very happy with the service.
18 mars 2021
Réponse de FaralBox
Namaskar Suchita,
We are happy that you liked the FaralBox experience. Your review is important & will certainly help us improve our service. We are implementing changes in our process, basis of your feedback, to keep Puranpolis in good shape.
Dhanyavad,
Rohit, Aniket & Team FaralBox
Quality was bad
26 février 2021
Réponse de FaralBox
Namaskar Arch,
We are extremely sorry you had a negative experience. We would like to learn more about the situation & make things right. If you don't mind, please share your grievance on order@faralbox.com, it would help us improve whatever that went wrong. We look forward to hearing from you soon.
Thank you for helping us improve!
Dhanyavad,
Rohit & Aniket & Team FaralBox
Diwali with Faral box masta
Selected product warm answers detail information clean and neet package it is fantastic
7 décembre 2020
Réponse de FaralBox
Namaskar Suresh,
We are super glad you liked the FaralBox experience!
We will continue to WOW you by improving our service daily & by adding delicious quality products like Ladoos, Chikkis, Sweets, Namkeens along with other authentic Maharashtrian delicacies.
Dhanyavad,
Rohit & Aniket
Team FaralBox
Parcel came in quick and in good…
Parcel came in quick and in good condition. Quality is also very good
1 décembre 2020
Réponse de FaralBox
Namaskar Moushumi,
We are super glad you liked the Lonavala Chikkis & the FaralBox experience!
We will continue to WOW you by improving our service daily & by adding delicious quality products like Ladoos, Chikkis, Upwas items along with other authentic Maharashtrian delicacies.
Dhanyavad,
Rohit & Aniket
Team FaralBox
Nice Experience
1 décembre 2020
Réponse de FaralBox
Namaskar,
We are super glad you liked the FaralBox experience!
We will continue to WOW you by improving our service every day & by adding new products like Ladoos, Chikkis & Upwas items along with other authentic Maharashtrian delicacies.
Take a look at our new products on www.faralbox.com, also follow us on Facebook for delicious updates.
Dhanyavad,
Rohit & Aniket
Team FaralBox
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