Farmerspick Avis 

846
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Life changer. I look forward to my veggie box every week. It’s that element of surprise! I was so sick of supermarket veggies. I love that I’m eating organic and straight from the farmer still fresh.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Quality and delivery are both reasonable. When I asked about return of their clean branded boxes for reuse the delivery person said they didn't do this only delivery. I asked the customer service t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food is fresh & cool on delivery, nearly always without damage or bruising, have had a couple of minor exceptions ( not reported). Stores well, in some cases, multiple weeks in crisper. Tastes great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I highly recommend Farmers Pick. Produce is so fresh and enables Me to manage my meals and Prep and I can choose to opt out of particular fruit and veg before the cutoff date, or add to the box th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. Vente de fruits et légumes en gros

Écrit par l'entreprise

Farmers Pick is a fruit and vegetable subscription box on a mission. Every box benefits farmers, helps prevent food waste and protects our environment. We provide always fresh, affordable and sometimes 'normal' products to your door


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

846 avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 89 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(846)

202 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you Farmers Pick

Thank you Farmers Pick. We have just received our cherries this afternoon. They were cold when they arrived & it only took us a few minutes to try them & taste how yummy they are. A fabulous product. Well done.
Thank you from Vicki & Peter 👏👏🙏🏻 Merry Christmas to you all 🎄🎅🧑‍🎄

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not inclusive nor respectful at point of delivery

The quality of product is great. The reasonable adjustments requested for an elserly recipient who cannot lift a 10kg box, after repeated complaints about drivers failure to read directions to ring doorbell and place on kitchen bench, is quite frankly tiring. Not very inclusive nor respectful

19 décembre 2025
Avis spontané
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Réponse de Farmerspick

Thanks for letting us know, SM!We’re really sorry for the repeated issues with delivery and completely understand how frustrating this must be. To get this properly escalated and resolved with our delivery partner, please fill out the form here: https://farmerspick.com.au/contact/ so our customer experience team can take it from there.

We appreciate your patience and feedback—it helps us improve!

Noté 5 sur 5 étoiles

Cheering for Cherries

The 2kg cherry box we received was excellent. Fruit was superior to what we’ve been buying at the supermarket. Communication was great. I will definitely be purchasing again through Farmers Pick.

13 décembre 2025
Avis spontané
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Réponse de Farmerspick

Yay! so glad you love the cherries, Sharon! Thanks for supporting us :)

Noté 5 sur 5 étoiles

Fantastic service

Fantastic communication, service and most importantly the BEST cherries. Will order again for sure. No need to pay supermarket prices anymore!

11 décembre 2025
Avis spontané
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Réponse de Farmerspick

Thank you so much for the lovely feedback! 🍒💚

We’re absolutely thrilled to hear you loved the cherries and had a great experience with us. Your support means a lot, especially as it helps us keep backing Aussie farmers and rescuing great produce. We can’t wait to have you order again! 😊

Noté 4 sur 5 étoiles

As always very good but not delivered to my villa , left out of gate at complex in the sun

As always, fruit is tremendous very upset when today’s cherries were left at the front gate of the Palm Lake complex in Cranley Queensland in the sun

5 décembre 2025
Avis spontané
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Réponse de Farmerspick

Hi Sonia, thank you for letting us know and for your kind words!

We’re really sorry your delivery was left at the front gate in the sun — we understand how upsetting that would be, especially with cherries. This isn’t the experience we want for you. Please reach out to our customer experience team via support@farmerspick.com.au so they can look into this with the courier and help make it right for you. Thank you for your support and we hope to make it right for you!

Noté 1 sur 5 étoiles

Unhappy this week

I have been a member with Farmers Pick for over a year.
We live in Port Macquarie and I have had fortnightly deliveries with no issues until …. This week I received a message that my order could not be delivered and they were unsure why.
The money had gone out from my account.
I have been unable to speak with anyone at all and the AI responses assured me it’s being investigated.
It’s so annoying not being able to speak direct
With anyone.
Still waiting after around 8 emails….
Maybe this will attract their attention.

2 décembre 2025
Avis spontané
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Réponse de Farmerspick

Hi Helen! We’re really sorry for the frustration and lack of direct communication you’ve experienced. We completely understand how stressful it must be to have your order delayed, especially after being a loyal customer.

To help resolve this as quickly as possible, please DM us the email associated with your account so we can escalate your case to our customer experience team. They’ll be able to look into your order and get back to you promptly.

We truly appreciate your patience and your feedback—it helps us improve.

Noté 2 sur 5 étoiles

First box was great, downhill from there

First box was great. Next one not so good. Third one, they forgot the meat (they did refund, but that's not the point - I had no meat). No phone service, only e-mails, which is painful. Thought I'd keep trying in the name of saving non-perfect food from being chucked. Next one was just fruit and veg and 'ok' quality. Fifth box - no meat again (and I'd ordered for a family event). Over all, 2 boxes were decent, but so disappointing to have missed a massive part of the order on 2 out of 5 attempts to like this service. Given up.

7 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely hopeless service

Absolutely hopeless service. I have been trying to sort out issues for 3 weeks now and the worst thing is there is no one you can call; only email where they sometimes respond within 24 hours , there is no one to escalate to, there is nothing you can do basically, and they don't read emails properly. Please please save yourself stress and do not order from these people. Also, I suspect the email responses are AI driven

28 novembre 2025
Avis spontané
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Réponse de Farmerspick

Hi there, thank you for sharing your experience and we’re really sorry to hear about the frustration this has caused. We completely understand how important timely support is.

Just to reassure you — while we use AI tools to help organise enquiries, all customer emails are still being read and handled by real members of our team!

Our Customer Experience team is working hard behind the scenes to get issues resolved as quickly as possible, and they’ll continue to support you until everything is sorted.

We appreciate your patience and the chance to make things right.

Noté 1 sur 5 étoiles

Got my first box

Got my first box. Was not fresh.
Old soggy beans. Carrots. Onions. Was a joke. I’m requesting a refund I have photos. Can’t download them here

1 novembre 2025
Avis spontané
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Réponse de Farmerspick

Hi Joe, we apologise for the produce that's not up to standard and take this matter really seriously. Our senior customer experience team has already reached out and processed your refund under our Money Back Guarantee. We truly value your support and want to make this right for you.

Noté 1 sur 5 étoiles

Patronising AI responses

I experienced several issues using the website, and when our delivery arrived, I was disappointed to find both a smaller quantity and poorer quality than expected.
For each of these issues, I contacted Farmers Pick - both through the chat and via email only to receive patronising AI responses that sometimes answered my questions.

6 novembre 2025
Avis spontané
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Réponse de Farmerspick

Hi Therese,
Thank you for your feedback. We completely understand your concern and are very sorry for the experience you’ve had. Our AI feature is designed to help manage and identify issues more efficiently, but we always have a team of real people working hard behind the scenes to resolve any problems.

Could you please DM us the email address associated with your Farmers Pick account so we can follow up to our customer experience team directly and work with you to sort everything out as quickly as possible?

Noté 5 sur 5 étoiles

Great Value

I am so happy with my Farmers choice boxes!
Always fresh and a great variety.
Having it delivered each fortnight to my door is an added bonus.
It’s also great to experiment with new produce you might have not used in the past. So many yummy recipes to be made!!!

29 octobre 2025
Avis spontané
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Réponse de Farmerspick

That’s wonderful to hear, Kate! 🥰 We’re so glad you’re enjoying the freshness and variety, and that it’s inspiring some delicious experiments in the kitchen. Fortnightly delivery is definitely a bonus when it comes to keeping things convenient and exciting! Thank you for supporting us! 💚

Noté 5 sur 5 étoiles

People supporting people

I recently received my order from Farmers Pick, and I couldn't wait to share my experience. After a long day at work, finding a box of fruits, meat, and milk waiting at my doorstep was a delightful surprise.

Let's start with the milk. It was non-homogenised, and I must admit, the first thing I did was pour myself a big mug and drink it straight. The rich, creamy taste took me back to my childhood, reminding me of milk fresh from the morning milking at my friend's dad's dairy farm. Although it's not the exact same experience, it was close enough to bring a sense of nostalgia and comfort.

The fruit box was a burst of color and flavour. The quality was exceptional, with each piece fresh and ready to enjoy. I was thrilled to find mangoes inside—my absolute favorite—and they were perfectly ripe. I also received huge oranges! As well as mandarins, a pineapple, and melon, all top-notch in quality.

The meat packages stood out with pictures of the farmers who contributed to the order. This personal touch added a meaningful connection to the food, and I appreciated their effort to highlight the people behind our meals. Supporting this farmer's cooperative feels like being part of a movement that values community collaboration over corporate interests, something we could all use more of today.

Overall, I'm thoroughly impressed with Farmers Pick. The initiative of people supporting people is commendable, and the quality of the products is simply outstanding. It's heartening to know where my food comes from and to feel a part of a community that values personal connections over transactional business. I'm looking forward to placing my next order!

24 octobre 2025
Avis spontané
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Réponse de Farmerspick

This is such a beautiful review — thank you so much for sharing your experience and support, Fiona! 💚 We absolutely love hearing how the produce and local milk brought back fond memories. It’s exactly what we aim for, connecting people back to where their food comes from and celebrating the hard work of Aussie farmers 🙂 We’re so happy you enjoyed your box and can’t wait to deliver your next one. We appreciate you for being part of the change!

Noté 5 sur 5 étoiles

Farmers Pick is excellent

Farmers Pick is excellent. Great produce, great prices, great initiative. Support Aussie Farmers and reduce waste as well as eating really well! Wins all around.

23 octobre 2025
Avis spontané
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Réponse de Farmerspick

Thanks so much for the wonderful feedback! 💚 We couldn’t agree more — fresh, local, and zero waste is a win-win for everyone 🙂 Appreciate your support for Aussie farmers!

Noté 5 sur 5 étoiles

Excellent quality and choice of produce

Such good quality produce and good value for money. Great selection of meats and fish to choose from and lovely to see what is being delivered each week in the fruit and veggie box. We have had three boxes and pleased with the quality and choice of produce. It saves time as well as everything delivered to our door. Thank you Farmers Pick

21 octobre 2025
Avis spontané
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Réponse de Farmerspick

So glad to hear you’ve been enjoying your boxes and the variety, Sue! 💚 We love making it easier to enjoy fresh, quality produce while supporting our Aussie farmers. Thanks so much for your kind words and for being part of the Farmers Pick community 🙂

Noté 5 sur 5 étoiles

Great quality

I find the fruit and vegetables I receive are so much fresher than what I can buy at the supermarket.
I have only just started buying from Farmers Pick and will continue to do so

9 octobre 2025
Avis spontané
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Réponse de Farmerspick

That’s so wonderful to hear, thank you so much for the support, Lorraine! 💚 We’re so glad you’re enjoying the freshness, it really does make a difference when it comes straight from our Aussie farmers 🙂

Noté 5 sur 5 étoiles

Just signed up and cant wait for my…

Just signed up and cant wait for my first box. Its great what these guys are doing. Will be encouraging all my friends to join and help farmers and also stick it up the duopoly. Tony

6 octobre 2025
Avis spontané
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Réponse de Farmerspick

Fantastic, Tony! We’re thrilled to have you on board and love your energy for supporting Aussie farmers. 💚 Can’t wait for you to see what’s in your first box — and thanks for spreading the word!

Noté 5 sur 5 étoiles

Very fresh produce

Very fresh fruit and vegetables. The meat comes fresh not frozen, I like that I can adjust my orders up to a few days before delivery. Money that goes directly to farmers at a good price is my money well spent. Tracking available for easy delivery.

19 septembre 2025
Avis spontané
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Réponse de Farmerspick

Thanks so much for your lovely feedback, David! 💚 We’re so happy to hear you’re enjoying the fresh produce and flexibility with your orders. Supporting our Aussie farmers directly means the world to us, so we’re thrilled to have you as part of the Farmers Pick community🙂

Noté 5 sur 5 étoiles

Farmers pick is the best

Farmers pick is the best! Cheaper than the shops and more variety. All super fresh. I was surprised, not only did the vegetables last way longer than the shop bought ones, they weren't deformed at all. And fresher than the Coles or woolworths would ever be.

Amazing

10 septembre 2025
Avis spontané
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Réponse de Farmerspick

thank you so much, Brooke! 🙂 We love hearing that you’re enjoying the freshness and variety — it makes all the difference, doesn’t it? Our farmers will be so happy to know their hard work is appreciated!💚

Noté 5 sur 5 étoiles

What an amazing product they are…

What an amazing product they are supplying. Tastes fresh from the ground with a great mixture of ( in our case ) fruit and veg . We do a box for 2 every fortnight and it lasts the whole time . Great value and can’t recommend it highly enough . Look into it it’s great value

5 septembre 2025
Avis spontané
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Réponse de Farmerspick

This makes us so happy to hear! 🙂 We love that the box keeps you stocked up with fresh, tasty produce right through to your next delivery. Thanks so much for the kind words and for supporting Aussie farmers!💚

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