Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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Lisez les avis des autres
I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... Voir plus
L'entreprise a répondu
Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... Voir plus
L'entreprise a répondu
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Royaume-Uni
4,6
Excellent
345 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The male assistant in Aberdeen store is…
The male assistant in Aberdeen store is so helpful and friendly, an asset to you as customer care is very lacking these days.
6 janvier 2026
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online ordering and speedy…
Easy online ordering and speedy delivery to store .. all good 👍
7 janvier 2026
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've written a review already about how…
I've written a review already about how good I found ur shop and online orders im so happy wi my purchases. I love all the things I've got. They've all been great sizes and fit so well thanku very much. Ill be looking here first each time I need to shop
7 janvier 2026
Réponse de FatFace - ABERDEEN 4
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Efficient and simple collection from…
Efficient and simple collection from the store.
29 décembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying a present from Fatface online…
Buying a present from Fatface online was a very simple and straight forward process Delivery to our local store was prompt and wnen collecting my item the staff I came across were very polite and helpful No problems at all
16 décembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Christmas jumper
11 décembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely love these denims
Absolutely love these denims, excellent quality and great colour
30 novembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy to order online good quality shirt
Easy to order online. I was kept informed when shirt would be delivered in my local store to collect. They shirt is good quality and I ordered a longer length which is great.
17 novembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and lovely staff
2 juillet 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Courrier let Fatface down
The order process was professional and the sale price fantastic. However the courrier "Evri" failed to meet the delivery deadline that Fatface guaranteed and lied about an attempted delivery (we have Ring doorbell and movement sensor so can see everyone at our door). The order was eventually delivered 48 hours later after I complained to Fatface customer services
27 octobre 2025
Réponse de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Arrived on time according to teacking
My parcel arrived well wrapped and in tact. I was really impressed with my new dress which I bought for a special occasion. It was a great fit and it was as described.
27 octobre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff but choice of men’s…
Friendly staff but choice of men’s clothing is very limited
16 septembre 2025
Réponse de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great store experience and great return…
Great store experience and great return experience
15 septembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always excellent service and quality
6 septembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Arrived a bit late but was not in a…
Arrived a bit late but was not in a hurry so was fine
8 septembre 2025
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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