The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Voir plus
L'entreprise a répondu
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Voir plus
L'entreprise a répondu
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Royaume-Uni
4,7
Excellent
330 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love the clothes and get NHS discount…
I love the clothes and get NHS discount which is great
17 décembre 2024
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff for return
When ordering top for present, I mucked up the click and collect location as did not notice it defaulted to nearest branch. Re-ordered for delivery and was able to return original order through shop with helpful staff
4 décembre 2024
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Any queries regarding orders to store.
Staff happy to advise and follow up delayed orders to store.
2 décembre 2024
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivered quickly well packaged .
Delivered quickly well packaged .
Very pleased with both sweaters lovely fabric and well made
6 décembre 2024
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived very creased and cant get the…
Arrived very creased and cant get the creases out , also disappointed with quality ! I’m going to return them !
6 décembre 2024
Réponse de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Réponse de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was easy to order and I love the…
It was easy to order and I love the scarf thank you .
20 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Xmas gifts
I ordered a few things from Fatface which were delivered on time and the quality was very good .I am very pleased with my purchases which are gifts for others
16 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes
11 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Gorgeous jacket
Really lovely jacket, fits true to size;
I bought the black with a burgundy trim.
Very attractive.
8 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great staff in Aberdeen store for pickups and returns
Easy to order online and pickup instore and exchanged and return unwanted items there too, really helpful and friendly staff in store, so easy and good quality products
2 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought one item in store and liked it…
Bought one item in store and liked it so much I bought the same thing again online. Good service both times
7 novembre 2024
Réponse de FatFace - ABERDEEN 4
Hello Gill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello Tam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERDEEN 4
Hello John
Thank you for taking the time to leave your review and for providing your feedback regarding your recent order. I am sorry to hear that your trousers were too big. I will be sure to pass your comments to our team.
Thank you, LE
Réponse de FatFace - ABERDEEN 4
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.