Fantastic service from the lady in the Abergavenny store. So friendly and helpful; ordered trousers for me and adjusted the price in line with the sale offer. Ordered on Saturday, delivered and ready... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I can always rely on fatface style and quality. Plus their next day delivery service is just weekday a working mum needs. I'm one happy customer
L'entreprise a répondu
Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Voir plus
L'entreprise a répondu
Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
20 High Street, NP7 5RY, Abergavenny, Gwent, Royaume-Uni
- 01873 851565
4,8
Excellent
149 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good and helpful in this store
5 septembre 2023
Réponse de FatFace - ABERGAVENNY
Hi Charlotte
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order . Delivered on time and the clothing items are well sized and made .
18 août 2023
Réponse de FatFace - ABERGAVENNY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Réponse de FatFace - ABERGAVENNY
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Fabulous experience in Abergavenny…
Fabulous experience in Abergavenny store. Some mix up with my refund card - Robyn and Talitha took a great deal of time and trouble to sort it out. Always so friendly and courteous, I love shopping there
10 août 2023
Avis spontané
Réponse de FatFace - ABERGAVENNY
Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Great service from Fat Face as always
Great service from Fat Face as always. Order arrived at destination quickly and the staff were friendly when I collected, allowing me to try on before I took them home.
7 août 2023
Réponse de FatFace - ABERGAVENNY
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Lovely fabric(made in India) always…
Lovely fabric(made in India) always excellent love this dress and delivery was speedy picked up from Abergavenny Store!
7 août 2023
Réponse de FatFace - ABERGAVENNY
Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Fabulous jacket
Bought on line collected from nearest store easy way to order as try on and return if a problem great store.
7 août 2023
Réponse de FatFace - ABERGAVENNY
Thank you for your 5*! We are thrilled to hear of your positive shopping experience with us! - RS
Excellent customer service
Lady in Abergavenny shop was so helpful when I returned an item that I paid for via Klarna. Both the lady who served me and her colleague went out of their way to organize my return. Excellent customer service.
10 août 2023
Réponse de FatFace - ABERGAVENNY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fabulous bag and slippers
Fabulous bag and slippers, fast delivery and perfect packaging xx
3 juillet 2023
Réponse de FatFace - ABERGAVENNY
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Friendly staff
21 juin 2023
Réponse de FatFace - ABERGAVENNY
Hi Maria
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERGAVENNY
Thank you for your review. We deeply appreciate your feedback! - RS
Once ordered received the order within…
Once ordered received the order within 3 days- seamless and great service
20 mai 2023
Réponse de FatFace - ABERGAVENNY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Beautiful outfit
Beautiful outfit. Much nicer than expected. Promoted from casual dress to wedding party outfit!
12 mai 2023
Réponse de FatFace - ABERGAVENNY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Was advised by email that if someone…
Was advised by email that if someone else collected my package with Id they could collect it. When they collected their own package they were told he could not collect mine so I had to make a special journey
8 mai 2023
Réponse de FatFace - ABERGAVENNY
Hello,
Thank you for taking the time to leave your review. I am sorry to hear this happened. I will be in touch with the store to clarify that this would have been ok.
Thank you, LE
Beautiful and unique restaurant
I would love to share my review of The Hardwick in Abergavenny, Wales. I’ve been there last week on Wednesday around 5.00 PM. It was beautiful from the outside but also from the inside. There were around 10 or 15 people so it was not very busy.
The restaurant has a cozy and welcoming atmosphere, and the staff is friendly and attentive. The menu features a variety of locally sourced ingredients and the dishes are beautifully presented. I highly recommend trying the Welsh lamb, which is a piece of meat with small pieces of garnish cooked to perfection and bursting with flavor. I also drank chocolate milk and it was delicious. After that I had a Cawl, which is a delicious national dish in Wales made of meat and any vegetables available. I’ve got a dessert that is also a must-try, especially the sticky toffee pudding. It looks good and you can see the chocolate with cream, but there is there is also caramel and almonds. Overall, The Hardwick is a fantastic restaurant that I would definitely recommend and offers a memorable dining experience.
17 mai 2023
Avis spontané
Réponse de FatFace - ABERGAVENNY
Hi Daan,
Thank you for your review, and I am pleased you had a lovely visit to this restaurant, but I think you may have the wrong company here. We are Fat Face clothing :)
Thanks, LE
The item I purchased was as it said on…
The item I purchased was as it said on the label delivered on time and the right place. Happy days
29 avril 2023
Réponse de FatFace - ABERGAVENNY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ABERGAVENNY
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
13 avril 2023
Réponse de FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Réponse de FatFace - ABERGAVENNY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Please continue to stand out amongst the others.
I went in to collect an online order. Was served by a lovely smilie faced young lady.
Sadly I wasn’t inspired to buy anything while I was there.
FatFace have always stood out amongst the rest for me. With nicely made quality clothes etc.
My last few visits inside various stores has left me wanting…..
12 avril 2023
Réponse de FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.