Your lovely staff member kindly ordered my necklace, travel jewelry box and hat for me. All the items were quickly delivered and I collected from your Alnwick shop today. I am very pleased with my pur... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely fantastic service. I needed to order my size online and I get free delivery by picking it up from my lovely local FatFace shop.
L'entreprise a répondu
We visited the FatFace store in Alnwick on Thursday 24 July. We frequently visit this particular shop and are always greeted very graciously. On this occasion we were served by Lauren. She made us... Voir plus
L'entreprise a répondu
Did click & collect unfortunately having been told the item was ready to collect when I arrived at the shop it hadn’t been delivered. A wasted journey! In the evening I received an email saying it wou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Bondgate Within 72, NE66 1HZ, Alnwick, England, Royaume-Uni
- 01665 606322
4,5
Excellent
38 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was helped by Julie in the Alnwick…
I was helped by Julie in the Alnwick store . She was helpful and friendly . She was by far the best retail assistant I met in Alnwick today .
24 juillet 2025
Avis spontané
Réponse de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visited the FatFace store in Alnwick…
We visited the FatFace store in Alnwick on Thursday 24 July. We frequently visit this particular shop and are always greeted very graciously. On this occasion we were served by Lauren. She made us feel extremely welcome and engaged us in a very enjoyable and informative conversation about the importance of purchasing the correct type of sun glasses. It was a joy to have met her, and certainly made the purchasing of an expensive pair of glasses less painful. We will certainly be back to FatFace in Alnwick very soon!! Thank you Lauren!!
24 juillet 2025
Avis spontané
Réponse de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shop in Alnwick is delightful
The shop in Alnwick is delightful. Full of lovely clothes laid out carefully, and easy to navigate. The people working there are helpful and attentive without making you feel obliged to purchase something or to hurry up and leave!
22 juillet 2025
Avis spontané
Réponse de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
More extra long please Fatface Website easy to navigate
Website easy to navigate, collection at our local shop was easy and on time.My husband was very pleased with his TALL tshirts as he is 6ft 7 ins ,but a slim build. More extra long trousers and PJs and also longer length shorts please fatface and then we would be over the moon !!! I'm sure there is a market for this nowadays especially among rugby players etc !!!
21 avril 2025
Réponse de FatFace - ALNWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Little browse. Ended up buying again.
Went in with my daughter for a browse. Ended up buying bobbles and a hat. Staff were very friendly. Especially lauren who served us. Very attractive not going to lie... My daughter wants me to go back and buy more bobbles.
Shop lovely and clean.
27 février 2025
Avis spontané
Réponse de FatFace - ALNWICK
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Got gorgeous earings from here
Got gorgeous earings from here. Very friendly staff who recommended places to visit.
20 février 2025
Avis spontané
Réponse de FatFace - ALNWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Did click & collect unfortunately…
Did click & collect unfortunately having been told the item was ready to collect when I arrived at the shop it hadn’t been delivered. A wasted journey! In the evening I received an email saying it would be delayed, but no confirmation on actual delivery date. Poor experience all round!
8 décembre 2024
Réponse de FatFace - ALNWICK
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Fabulous
Hi
Just visited this shop today to pick up an item I bought online.The staff were amazing and went above and beyond to help me with a query.I highly recommend this lovely little shop.Thank you so much
Kind regards
Bev
6 décembre 2024
Avis spontané
Réponse de FatFace - ALNWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - ALNWICK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Childens cloths
Absolutely gorgeous well worth the money would definitely recommend quality excellent service excellent 👍
1 mai 2024
Réponse de FatFace - ALNWICK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your order. I hope you continue to love our products as much as we do.
All the best, MM
First Visit to this Venue
First visit to this shop where I was greeted by two pleasant members of staff, who also made a fuss of my toy poodle. The clothes were well displayed with a lovely choice available - resulting in a purchase of 2 tops and 2 cardigans which I chose to try on at home. They were beautiful, so I hope they fit well.
16 avril 2024
Avis spontané
Réponse de FatFace - ALNWICK
Hi Dorothy, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Réponse de FatFace - ALNWICK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
we have a FatFace shop in Alnwick…
we have a FatFace shop in Alnwick now,the shop is bright and colourful with their range of clothes, I went in to buy my daughter a pair of gloves and with me being little I asked if someone could help, there was no hesitation to help the young assistant handed me down 2pairs of gloves they were so good I told her I would have both, the quality was really good, Staff were happy helpful and polite , they also have some beautiful pieces of jewellery which I think I will go back and treat myself to a couple of pieces, Some items are a bit expensive but quality counts , Thank you for your service on the 17th of November well worth your 5 stars
17 novembre 2023
Avis spontané
Réponse de FatFace - ALNWICK
Hello Judy,
Thank you for your 5* review regarding your recent visit to our Alnwick store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.