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FatFace - BANBURY Avis 

176
•
TrustScore 5 sur 5

4,8

Unit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Royaume-Uni

  • 01295 276241

4,8

Excellent

TrustScore 5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(176)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely items all at an affordable sale…

Lovely items all at an affordable sale price.

6 mai 2023
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Staff are always really helpful nice…

Staff are always really helpful nice place to shop

27 avril 2023
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Réponse de FatFace - BANBURY

Hi Lyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Very friendly and extremely helpful…

Very friendly and extremely helpful sales assistant 👍

30 avril 2023
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Réponse de FatFace - BANBURY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

I think the staff at Fat Face Banbury…

I think the staff at Fat Face Banbury are soooo nice,friendly and helpful.
I love the clothes you sell for the whole family.
It’s always a pleasure shopping in your store.

27 avril 2023
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Great cardigan

Great cardigan, fits well and quality material

24 avril 2023
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Réponse de FatFace - BANBURY

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.

Have a lovely day!
Take care, SK

Noté 5 sur 5 étoiles

Assistants in store were very helpful…

Assistants in store were very helpful and efficient. Great service.

21 avril 2023
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Réponse de FatFace - BANBURY

Hi Chris,

Thank you for leaving us this review!

I'm really pleased that you are happy with the service that you received in store. We hope you love your new purchase.

Have a great day!

JH

Noté 5 sur 5 étoiles

Floral dress

Great dress, lovely fabric
Looking forward to wearing it, when the weather improves

14 avril 2023
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Réponse de FatFace - BANBURY

Hi :) Thankyou for your review and we are so pleased you love your new dress! - Take care, BP

Noté 5 sur 5 étoiles

Very easy ordering

Very easy ordering, returns and collection from store.

27 mars 2023
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Réponse de FatFace - BANBURY

Hello Kate, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Noté 5 sur 5 étoiles

Great service and friendly staff

Great service and friendly staff. Lovely clothes. couldn’t ask for more.

29 mars 2023
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hello Samantha,

Thank you for your email. We're really pleased you had a great experience with our lovely team.

Hope you have a great day!

Take care,
SK

Noté 5 sur 5 étoiles

Great service

Great service. My wife lived the item purchased. Thanks very much.

27 mars 2023
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Réponse de FatFace - BANBURY

Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly. We hope that they are well received and that you continue to enjoy your shopping experience. All the best, LB

Noté 1 sur 5 étoiles

It’s not even arrived at shop yet and…

It’s not even arrived at shop yet and told to wait and call again tomorrow

20 mars 2023
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Réponse de FatFace - BANBURY

Hi there,

Thank you for taking the time to leave a review. I have emailed you separately to further resolve this for you.

Best Wishes DW

Noté 5 sur 5 étoiles

Extremely helpful staff and great value

My wife and I visited the Banbury FatFace shop, to check on my size, before ordering online, as part of the sale. I chose to 'Click and collect', and waited a few days, which was good.
I received an email telling me when my order was delivered to the Banbury store.
It fits well, was a great bargain (£25 instead of£55), and is very comfortable. Brilliant all round. Thanks.

24 mars 2023
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Réponse de FatFace - BANBURY

Good Afternoon Richard

Thank you for your review.

I am so pleased to hear of your recent experience in one of our stores. Please be assured that this will be passed onto the crew members involved for you.

Have a great day!

EP

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, and though sadly not quite and had to return. The salesperson in the Banbury shop was very friendly and super efficient. I shall be back.

14 mars 2023
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Réponse de FatFace - BANBURY

Good afternoon, Petra

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Banbury store.

Take care, JB

Noté 5 sur 5 étoiles

Very friendly & helpful service from…

Very friendly & helpful service from staff.

19 janvier 2023
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi Anne-Marie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

I bought several items in the sale and…

I bought several items in the sale and I’m delighted with them.

28 décembre 2022
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The sales assistant in the Banbury…

The sales assistant in the Banbury store went above and beyond to help me with my order

6 novembre 2022
Avis spontané
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Good Afternoon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Fab service

Fab service, very quick. Returns very easy to do, refund issued quickly, definitely recommend

1 novembre 2022
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. They dealt with my query straight away.

20 octobre 2022
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi Sue, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely Jumper.

Lovely Jumper.
Pretty blue jumper. Feels soft and looks great. This is the 2nd jumper I bought from fat face.

28 septembre 2022
Logo de FatFace - BANBURY

Réponse de FatFace - BANBURY

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Very happy shop

The lady who served me was so very helpful and friendly

6 septembre 2022
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Réponse de FatFace - BANBURY

Hell Brian

Thank you for your 5 star review.

I am so pleased to hear that your experience whilst shopping in store was a great one! We hope to see you in store again soon.

Have a great day!

Take care, CT

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