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FatFace - BECCLES Avis 

134
•
TrustScore 4.5 sur 5

4,4

Unit 1 Taylors Square, Newgate, NR34 9QA Beccles, Suffolk, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always lovely staff, materials, styles, colours, fit / size. Loving the sale prices, love a bargain.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Friendly helpful staff, competitive pricing, good range of clothing and accessories. Would’ve given 5 stars but didn’t really like having to pay for a paper bag! Having received a reply from fat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FatFace clothes and accessories are always good quality and great designs from dresses to coats to hair accessories. The staff at FatFace in Beccles, Suffolk are so very friendly and lovely, making sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Royaume-Uni

  • 01502 471831

4,4

Excellent

TrustScore 4.5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(134)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always lovely staff

Always lovely staff, materials, styles, colours, fit / size. Loving the sale prices, love a bargain.

13 septembre 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely Beccles store great staff

All at the Beccles store very helpful.Friendly and knowledgeable on the products they offer. Always a pleasure to shop in the store.

12 août 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

I returned two broken necklaces with…

I returned two broken necklaces with the receipts, I was told that I needed the bar code which I did not have. I was “educated” that jewellery returns were dealt with through customer service, even though the goods were faulty. I ended up apologising if she felt that i had been rude but the assistant would not even look at me. The items were begrudgingly exchanged but I left feeling that I would not return to this branch,

31 août 2026
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Réponse de FatFace - BECCLES

We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of service we aim to provide, and we understand how disappointing and frustrating this situation must have been, particularly when returning faulty items.
Your comments regarding the handling of your return, the communication you received, and how the interaction made you feel will be shared with the relevant team for review.

Noté 4 sur 5 étoiles

Good experience

Friendly helpful staff, competitive pricing, good range of clothing and accessories.
Would’ve given 5 stars but didn’t really like having to pay for a paper bag!

Having received a reply from fat face regarding my paper bag charge, I apologise for the misunderstanding. I didn’t realise it was a legal requirement. I therefore think I should’ve given a 5 star review!

29 août 2026
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Réponse de FatFace - BECCLES

We understand your disappointment regarding the paper bag charge. However, retailers are legally required to charge for carrier bags, and we're unable to waive this fee. The good news is that the money raised from carrier bag sales is donated to charity, helping to support worthwhile causes.

Thank you for your understanding, and we hope to see you again soon!

Noté 5 sur 5 étoiles

Love fat face

Love fat face really good quality stuff

12 août 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

A great shop

FatFace clothes and accessories are always good quality and great designs from dresses to coats to hair accessories. The staff at FatFace in Beccles, Suffolk are so very friendly and lovely, making shopping a pleasant experience. The doors are always wide open, inviting you in and the staff always greet you with a smile and comment and are very helpful.

2 août 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Friendly and cheerful.

27 mai 2026
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Beccles branch

Went into Beccles branch to find a top to go with a skirt I’d already purchased, the staff were brilliant, didn’t have anything in store but took time to go through online and find me something, order it, and arranged for home delivery!
Perfect 🤩

16 mai 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 2 sur 5 étoiles

A week after returning an item the…

A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working day clearance time so hopefully it will go back ok. Love Fatface products but you need to work on the after care of customers

24 avril 2026
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Réponse de FatFace - BECCLES

Hello Sarah,
Thank you for taking the time to leave your review.

Please note that it is your bank that sets the timeline of a 3-5 working day refund period. If your funds have not cleared with yourself within this time, please do reach out to your bank.

Thank you, LE

Noté 5 sur 5 étoiles

Shirt for husband

I ordered from in store, absolutely fantastic service, very helpful as well.
The Beccles store I think it’s amazing

24 avril 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Staff at the shop are lovely- Beccles…

Staff at the shop are lovely- Beccles Suffolk. Really good service and friendly- they make you want to go in

24 avril 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Alkmaar 15

Allways convenient to collect and delivered on time.

9 avril 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

easy ordering

easy ordering, fast delivery to local store, excellent quality and description of clothing with good fit

23 février 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely cardigan

Lovely cardigan, will be great for a night out.

7 février 2026
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Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very happy with my service online …

Very happy with my service online quick and easy also returns to the shop Very efficient

6 février 2026
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I had to order online as the dungarees…

I had to order online as the dungarees I wanted were not in store but they arrived promptly considering it was Christmas time but unfortunately they were to large and you don’t stock petite which is a shame as I’m 5ft so I had to return them

6 janvier 2026
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Réponse de FatFace - BECCLES

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Noté 3 sur 5 étoiles

The shop staff were lovely but I was…

The shop staff were lovely but I was sent no bar code which they said I should have had. So had to go off and check emails as no signal in the shop, it was snowing and cold so not the best experience, then when I checked I only had the emails with my order number

5 janvier 2026
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Réponse de FatFace - BECCLES

Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Noté 5 sur 5 étoiles

Very helpful staff at the local shop…

Very helpful staff at the local shop leading to my order.

15 décembre 2025
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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